--- title: RealGreen by WorkWave Reviews meta\_title: 'RealGreen by WorkWave Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how RealGreen by WorkWave works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### RealGreen by WorkWave Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find **RealGreen's ease of use** enhances their experience, tailored specifically for the green industry. [(2 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101461&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of RealGreen by WorkWave, finding it intuitive and tailored for the green industry. [(2 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101439&qs=pros-and-cons#reviews) Users find that RealGreen lacks **easy integration** and usability, leading to disappointment over its performance. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=2013939&qs=pros-and-cons#reviews) Users find that RealGreen by WorkWave lacks **easy integration** with other software, complicating their workflow and usage. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101303&qs=pros-and-cons#reviews) Users value the **in-depth reporting capabilities** of RealGreen, enhancing their data analysis and decision-making processes. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1990093&qs=pros-and-cons#reviews) Users express frustration over the **poor support** from RealGreen after WorkWave's acquisition, highlighting unhelpful and rude customer service. [(2 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101267&qs=pros-and-cons#reviews) Users find RealGreen's service to be **costly** , recommending against choosing this product due to high expenses. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101393&qs=pros-and-cons#reviews) Users express frustration with the **steep learning curve** of RealGreen, finding it costly and confusing after WorkWave's acquisition. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101283&qs=pros-and-cons#reviews) Users are frustrated by the **slow performance and frequent crashes** of RealGreen on mobile devices. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101194&qs=pros-and-cons#reviews) Users experience **slow and unreliable tracking** with RealGreen, impacting the efficiency of their operations. [(1 mentions)](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101203&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of RealGreen by WorkWave ##### 1. Ease of Use Users find **RealGreen's ease of use** enhances their experience, tailored specifically for the green industry. [ See 2 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101461&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Run smooth on computer" What do you like about RealGreen by WorkWave? I like how easy it is to navigate and use ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Leading Software in Green Industry" What do you like about RealGreen by WorkWave? You can tell that RealGreen by WorkWave was designed with the green industry in mind, the system is very tailored to the needs of the green industry. ##### 2. Navigation Ease Users appreciate the **navigation ease** of RealGreen by WorkWave, finding it intuitive and tailored for the green industry. [ See 2 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101439&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Run smooth on computer" What do you like about RealGreen by WorkWave? I like how easy it is to navigate and use ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Leading Software in Green Industry" What do you like about RealGreen by WorkWave? You can tell that RealGreen by WorkWave was designed with the green industry in mind, the system is very tailored to the needs of the green industry. ##### 3. Easy Creation Users find that RealGreen lacks **easy integration** and usability, leading to disappointment over its performance. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=2013939&qs=pros-and-cons#reviews) See Related User Reviews ![David T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David T.") DT David T. Small-Business (50 or fewer emp.) 0.0/5 "worst customer service" What do you like about RealGreen by WorkWave? Absolutely nothing. We have used this product for years as we thought they would continue get better. It has not. I was very skeptical when I start ##### 4. Easy Integration Users find that RealGreen by WorkWave lacks **easy integration** with other software, complicating their workflow and usage. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101303&qs=pros-and-cons#reviews) See Related User Reviews ![David T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David T.") DT David T. Small-Business (50 or fewer emp.) 0.0/5 "worst customer service" What do you like about RealGreen by WorkWave? Absolutely nothing. We have used this product for years as we thought they would continue get better. It has not. I was very skeptical when I start ##### 5. Real-Time Data Users value the **in-depth reporting capabilities** of RealGreen, enhancing their data analysis and decision-making processes. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1990093&qs=pros-and-cons#reviews) See Related User Reviews ![Donato L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donato L.") DL Donato L. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Quick, and User-Friendly CRM." What do you like about RealGreen by WorkWave? The reporting software in Real Green is incredibly in depth. ### 5 Cons or Disadvantages of RealGreen by WorkWave ##### 1. Poor Support Users express frustration over the **poor support** from RealGreen after WorkWave's acquisition, highlighting unhelpful and rude customer service. [ See 2 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101267&qs=pros-and-cons#reviews) See Related User Reviews ![dave A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dave A.") DA dave A. Small-Business (50 or fewer emp.) 0.0/5 "Horrid customer service" What do you dislike about RealGreen by WorkWave? I absolutely despise their customer service now that Workwave has purchased Real Green. They are difficult to get ahold of and then they are short an ![David T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David T.") DT David T. Small-Business (50 or fewer emp.) 0.0/5 "worst customer service" What do you dislike about RealGreen by WorkWave? CUSTOMER SERVICE, CONTRACT POLICY. Simply put, we wanted to keep the basic plan and reduce out the parts that we were not using. They told me they c ##### 2. Expensive Users find RealGreen's service to be **costly** , recommending against choosing this product due to high expenses. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101393&qs=pros-and-cons#reviews) See Related User Reviews ![dave A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dave A.") DA dave A. Small-Business (50 or fewer emp.) 0.0/5 "Horrid customer service" What do you dislike about RealGreen by WorkWave? I absolutely despise their customer service now that Workwave has purchased Real Green. They are difficult to get ahold of and then they are short an ##### 3. Learning Curve Users express frustration with the **steep learning curve** of RealGreen, finding it costly and confusing after WorkWave's acquisition. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101283&qs=pros-and-cons#reviews) See Related User Reviews ![dave A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dave A.") DA dave A. Small-Business (50 or fewer emp.) 0.0/5 "Horrid customer service" What do you dislike about RealGreen by WorkWave? I absolutely despise their customer service now that Workwave has purchased Real Green. They are difficult to get ahold of and then they are short an ##### 4. Mobile Limitations Users are frustrated by the **slow performance and frequent crashes** of RealGreen on mobile devices. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101194&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Run smooth on computer" What do you dislike about RealGreen by WorkWave? I dislike how slow/much is crashes on mobile devices ##### 5. Slow Performance Users experience **slow and unreliable tracking** with RealGreen, impacting the efficiency of their operations. [ See 1 mentions ](https://www.g2.com/products/realgreen-by-workwave/reviews?filters%5Bsentiment_snippet%5D=1101203&qs=pros-and-cons#reviews) See Related User Reviews ![Donato L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donato L.") DL Donato L. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Quick, and User-Friendly CRM." What do you dislike about RealGreen by WorkWave? Truck Tracking can at times be slow and at times unreliable. ## Top-Rated Alternatives [ ![PRO Landscape](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_79a27378b3ab499527b5a7b3db009a67/pro-landscape.png "PRO Landscape") PRO Landscape 3.3/5(4) ](https://www.g2.com/products/pro-landscape/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/realgreen-by-workwave/competitors/alternatives) ![Janina W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina W.") JW Janina W. Sales Manager Small-Business (50 or fewer emp.) 11/15/2022 "Offers the services we need, work wave transition has been a challenge" 4.5/5 What do you like best about RealGreen by WorkWave? I like the partnerships with different platforms like captivated and service bot. I have been utilizing texting services a lot more and SA5 makes it easy to send mass or individual text. I wish it would make an automatic call log for text messages sent and received in the client's account. Texting has been a game changer for sales. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? The new work wave payment processing platform is difficult to navigate. That transition has been very smooth or easy to understand. The webinar about the new payment platform was not to helpful. Im finding it difficult to make sure transactions are going through now that everything is done from SA5. It has also been difficult to get good customer service on these issues. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Keeping up with the changing needs and forms of communication the clients want. For example texting and automated emails. Auto pay has helped keep our past due payments down as well. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-7367324/official_response/edit) Hi Janina - Thank you so much for your review. We are so happy you are finding success with our products. We have passed along your comments to the team and appreciate you taking the time to leave them. Thank you! -WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AW Andrew W. CEO Small-Business (50 or fewer emp.) 11/15/2022 "Real Green Review" 3.5/5 What do you like best about RealGreen by WorkWave? I have been using Real Green for 20 years. I started as a lawn technician, then Production Manager, then Marketing Director, then I started a fertilizing company and have owned it for 8 years now. I like how they still have a competitive edge on all their competitors. I still think they are the best software for a lawn fertilizing company. I have done demos with all Real Green competitors and they still have the most options. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? I dislike how Real Green has been getting worse over the last 5 years. They keep bringing out new products that don't work 100% right, which is really frustrating. I like the concepts of the new products, but if they don't work correctly it creates many more problems. I feel like they are growing too fast and need to focus more on customer service. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? The last couple problems/glitches we have submitted have not been resolved. I like the idea of the new Work Wave payment processing but the rollout was horrible. As soon as the transition happened, there were a lot of credit card charge issues we had to deal with, costing our companies lots of frustration. We can't even login without going incognito. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-7364472/official_response/edit) Hi Andrew - Thank you so much for your review. We strive to make WorkWave the best partner for your business and we have passed along your comments to the team who are looking closely into the points you have made. We appreciate you taking the time to comment. Thank you! -WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin G.") KG Kristin G. Office Manager Mid-Market (51-1000 emp.) 8/22/2023 "Works well for our needs!" 4.5/5 What do you like best about RealGreen by WorkWave? That is super easy to train new employees on. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? That the snow plow with tablets piece still needs some work. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? They keep everyone on schedule and the accounts up to date. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-8511817/official_response/edit) Hello and thank you for sharing your feedback of RealGreen! Your comments have been passed along to the team. We appreciate you taking the time to leave us a review. -WorkWave Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rich M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich M.") RM Rich M. Mid-Market (51-1000 emp.) 6/15/2023 "real green review" 5/5 What do you like best about RealGreen by WorkWave? easy to quickly find customer information Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? going through the process of setting up different services for one acct Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? stores previous information Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-8223079/official_response/edit) Thank you so much for sharing your review of our product. We have passed along all of your comments to the team. - WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Small-Business (50 or fewer emp.) 6/14/2023 "sales manager" 3/5 What do you like best about RealGreen by WorkWave? i like the way i can get customer info quickly Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? its hard to find the task bar now that it has been moved Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-8215834/official_response/edit) Thank you so much for sharing your review of our product. We have passed along all of your comments to the team. - WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CK Chris K. Operations Manager Small-Business (50 or fewer emp.) 11/14/2022 "Operations Manager" 3.5/5 What do you like best about RealGreen by WorkWave? We love using Mobile Live and routing assistant. Our technicians wouldn't know how to operate without it. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? Customer service has a major issue in following up w/ you. We've found that sometimes it's easier to post in a FB group, than it is to get a timely response from them. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Help us out w/ data scrubs and our marketing. We do a lot of measurement assistant in house and it has run smoothly. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-7361180/official_response/edit) Hi Chris - Thank you so much for your review. We are so happy you are finding success with our products. We have passed along your customer service comments to the team. Thank you again for taking the time to leave a review! -WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Richard D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard D.") RD Richard D. Director of Business Solutions Mid-Market (51-1000 emp.) 11/9/2022 "Real Green is an outstanding solution for the green industry." 5/5 What do you like best about RealGreen by WorkWave? The user interface for front line associates give them the ability to help customers, facilitate payments, appointments, and support the business with ease. Customers are able to self-service as well through the CAW. Communication with your customers is facilitated through email, letters, and text all a push of the button. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? Reporting is a pain point that is being addressed through development. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Routing of production, CRM, Payments, Sales, Leads, it handles all of it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Small-Business (50 or fewer emp.) 7/6/2023 "The most valuable asset any lawncare company can buy" 5/5 What do you like best about RealGreen by WorkWave? Streamlines multiple different branches of a company and is so easy to learn anybody can use it Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? I dont really have any dislikes with realgreen Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Route management Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-8292601/official_response/edit) Thank you so much for sharing your review of Real Green! Your comments are valuable to the company. - WorkWave Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Business Owner, Small-Business (50 or fewer emp.) 11/14/2022 "The software can be great. The issue is are a lot of bugs and this can be very frustrating." 3.5/5 What do you like best about RealGreen by WorkWave? Personally like automation the best. We have gone paperless and the communication we can make to our clients seems is easy. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? There are a lot of bugs. Things dont work the way they are supposed to. I was running reports and noticed the numbers were wrong and had to submit a ticket. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Quicker customer service helps me keeps my business up and running. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-7360815/official_response/edit) Hi Ryan - Thank you so much for your review. We've taken note of your positive experiences and suggestions for improvement and have passed then along to the team. Thank you again for taking the time to leave a review. -WorkWave Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan S.") JS Jonathan S. Owner Small-Business (50 or fewer emp.) 11/15/2022 "Impressive And Necessary" 5/5 What do you like best about RealGreen by WorkWave? I Love the work flow of real green. It helps me manage and operate my business the best possible way. I don't miss revenue opportunities because it's all built in the software. Review collected by and hosted on G2.com. What do you dislike about RealGreen by WorkWave? There isn't really much I dislike. The only issue I've had is that it is sometimes really slow. Review collected by and hosted on G2.com. What problems is RealGreen by WorkWave solving and how is that benefiting you? Keeping my clients organized and more revenue opportunities. Review collected by and hosted on G2.com. Show More Response from Elena Havard of RealGreen by WorkWave [Editedit](https://www.g2.com/survey_responses/realgreen-by-workwave-review-7367473/official_response/edit) Hi Jonathan - Thank you so much for your review. We are so happy you are finding success with our products. We have passed along your comments to the team and appreciate you taking the time to leave them. 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