YayPay has attentive customer support, no matter the day of the week. Review collected by and hosted on G2.com.
There are no dislikes about Quadient AR. Review collected by and hosted on G2.com.
The YayPay team has been consistent about being able to easily modify the system to look and feel how we need it to for our customers. The support team always quickly executes our requests and works diligently to make sure the experience is smooth for our customers. Our customer success manager Aleks is always on top of anything we need assistance with and offers training whenever necessary. Review collected by and hosted on G2.com.
The initial integration was a little rough. We felt like it would have been nicer if there was less work on our end and more from YayPay to integrate but at the end of the day it got done. Since working more with the team however, they have introduced new features that will allow us to connect with API. Review collected by and hosted on G2.com.
Great collections, customized reporting, great administrative tools. Review collected by and hosted on G2.com.
We have run into some integration issues into our other systems Review collected by and hosted on G2.com.
It's user friendly and we use it on a daily basis. The customer support is helpful and provide resolution efficiently. It gives ample features and reports to extract Review collected by and hosted on G2.com.
There is nothing to dislike. Some credit card failure Review collected by and hosted on G2.com.
I rely on yaypay so much. It is the best app and helpful,It helps us to work on accounts at ease. Review collected by and hosted on G2.com.
nothing it is the best, keep working, sometimes it shows payment failure Review collected by and hosted on G2.com.
It's a very user friendly app, we have never experienced any delay or downtime with this app. Review collected by and hosted on G2.com.
There is nothing to dislike Yaypay as such. Review collected by and hosted on G2.com.
They are expanding and becoming more innovative and accepting of suggestions and recommendations to become more user friendly. Review collected by and hosted on G2.com.
Can be slightly confusing to use at first, but once you get the hang of it, there aren't any cons to mention. Review collected by and hosted on G2.com.
The automated followups for the invoices and where there is a huge volume of invoices. Integration with ERP was smooth and easy. Review collected by and hosted on G2.com.
Rigid customisation and the price of the application these two are the hiccups Review collected by and hosted on G2.com.
1.) Automated dunning and communications with clients. Which are fully customizable so we can tailor the communication based on the client. 2,) All communications with client in one place. 3.) Empowering the client to access their own invoices, statements, manage payments and communications. 4.) Implementation was easy and the implementation team was so responsive, gave great input and ideas on how best to handle different situations. Review collected by and hosted on G2.com.
Their own AR is a little unresponsive, but the product and support are fantastic. Review collected by and hosted on G2.com.
Quadient Accounts Receivable by YayPay is a game-changer for B2B finance teams seeking efficiency and improved cash flow. The integration with various existing systems ensures that crucial data is effortlessly consolidated in one place. The cloud-based dashboards provide real-time insights that are not only meaningful but also easy to understand. The automated features have significantly boosted our team's productivity, saving us valuable time that can be directed towards strategic tasks. The predictability of payor behavior through predictive analytics has been instrumental in enhancing our cash flow management. Additionally, the secure online payment portal grants our customers the flexibility to manage their accounts and payments at their convenience. Review collected by and hosted on G2.com.
While Quadient AR by YayPay offers a comprehensive range of features, there are a couple of areas that could be further improved. Firstly, a universal search functionality would enhance the user experience by allowing searches across all subsidiaries. Similarly, the reporting and dashboarding features, while functional, could be more intuitive. It would also be beneficial to have more advanced options for workflow rules to cater to specific needs and complexities. Review collected by and hosted on G2.com.
Thank you for taking the time to write such a detailed review of our platform. We're thrilled that our platform has been a game-changer for you team's AR/collection process. It's even more thrilling to hear that your team has been able to make the most of all our features from customized workflows to predictive analytics to our secure payment portal.
We appreciate your feedback about areas where improvements could be made. We're always looking to enhance the user experience and offer more intuitive features. Your feedback regarding universal search functionality, reporting and dashboards, and advanced workflow options are duly noted. We'd also love to hear more on what advanced options would be useful for you and your team. Please feel free to share any details with your CSM.
Thanks,
Malek
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What are the benefits and challenges of using Quadient Accounts Receivable by YayPay, and what do you recommend for new users?
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Averages based on real user reviews.
3 months
12 months
12%
