PushPress Reviews (197)

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Reviews

PushPress Reviews (197)

View 1 Video Reviews
4.8
197 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by PushPress, highlighting how it simplifies gym management tasks and enhances member experience. Many appreciate the platform's ability to consolidate various functions into one system, making operations more efficient. However, some users note that certain features, like reporting and billing options, could benefit from further refinement.

Pros & Cons

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Amber S.
AS
Amber S.
Director
Small-Business (50 or fewer emp.)
"Simple Platform That Truly Cares About Clients"
5/5
What do you like best about PushPress?

It's a simple platform that continues to improve and cares about their clients. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

There are some little bugs that make it a little more complicated to access to data. Review collected by and hosted on G2.com.

JS
Jocelyn S.
Director of Operations
Small-Business (50 or fewer emp.)
"LOVE this company!!!"
5/5
What do you like best about PushPress?

Aside from the user friendliness of the software, the people behind the scenes are genuinely trying to help you run your business. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

Update!!!

Proud to be part of the PushPress family since 2021! We are using about 90% of all PushPress platforms:

Core, Grow, Website, and the Members Only app—and the experience has been fantastic!!! We even gave the Train feature a try; while it wasn’t the right fit for us, the process was still smooth and pleasant.

What stands out most is how supportive and forward-thinking the PushPress team is. The onboarding process for Grow was initially a bit over my head, but I’m impressed with how far the platform has come in such a short time. The new learning and educational tools they’ve rolled out are incredibly helpful—not just for new users, but also for longtime clients who need a quick refresher or deeper understanding of the software.

We feel supported and empowered by PushPress. It’s more than just software—it’s a team that grows with you. Review collected by and hosted on G2.com.

Response from Melissa Chuang of PushPress

Thanks, Jocelyn! The people behind the company ABSOLUTELY allow PushPress to deliver real solutions to help your business. We're just happy to get the chance to do so!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Outstanding Customer Service and User-Friendly Programs"
5/5
What do you like best about PushPress?

Amazing customer service! Team is great at troubleshooting. Most programs are easy to use. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

I feel the most area of improvement that would be helpful is when new features are released, and there are bugs or hiccups with the upgrades to invest the time and resources to fixing the problem instead of moving on to the next project and the "new release" is not 100% functional. Review collected by and hosted on G2.com.

Joewel P.
JP
Joewel P.
Owner
Small-Business (50 or fewer emp.)
"Timely, Helpful Support and Responsive Team"
4/5
What do you like best about PushPress?

Recently have appreciate the support and timely response Review collected by and hosted on G2.com.

What do you dislike about PushPress?

finding bugs within the system. Reports section lacking Review collected by and hosted on G2.com.

Kristy H.
KH
Kristy H.
Owner
Small-Business (50 or fewer emp.)
"All in one heaven"
5/5
What do you like best about PushPress?

I’m coming from running 3 different platforms to using just Push Press, need I say more? Members are delighted that everything is in one app (reserving class in one app and logging metrics into another was a pain) , I’m delighted with the functionality of it! I’m still learning all the cool tins it can do and hoping to add Grow in soon! Review collected by and hosted on G2.com.

What do you dislike about PushPress?

I’m GenX so I always want a phone number over a chat box, that being said I’ve had my issues resolved in a timely fashion so it might just be time for me to embrace the current technology 👵🏻 Review collected by and hosted on G2.com.

Hector R.
HR
Hector R.
Owner/Coach
Small-Business (50 or fewer emp.)
"Exceptional Implementation Support"
5/5
What do you like best about PushPress?

What I like best about PushPress is how easy it is to use. Everything from scheduling classes to managing memberships and billing is simple and smooth. It saves us a ton of time. Also, it is super user-friendly. The branded app is the best service provided by PushPress. Everyone has been enjoying it and are excited. On top of that, the customer support is unmatched. Anytime we’ve had a question or needed help with implementation, the PushPress team has been quick, knowledgeable, and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

Navigating between some features isn’t always intuitive at first, but once you learn the flow, it becomes easier to manage. That said, these are minor compared to how well the system works overall, and the PushPress team is always updating and improving the platform. Review collected by and hosted on G2.com.

Mike D.
MD
Mike D.
Co-owner
Small-Business (50 or fewer emp.)
"Best gym management software I've used"
5/5
What do you like best about PushPress?

I like how everything is all in one place, e.g., billing, appointments, retail etc. I hate having a different applications for every single thing in my business. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

Honestly, Train left a lot to be desired. We actually just kept SugarWOD (even though I'm not a fan of that either) because Train was too "clunky" from a programming aspect. Personally I would like to see something more like CoachRx from a programming perspective, which is what I use for my 1:1 clients. But even we got to something closer to SugarWOD with Train and were able to easily transfer all my members' data to Train we would switch. Review collected by and hosted on G2.com.

"Seamless Gym Management with Stellar Support"
5/5
What do you like best about PushPress?

I appreciate PushPress for its excellent customer service and attention to detail. The ease of integration with other programs is a big plus, as it helps us keep everything all in one place. The setup was very easy, which made getting started with PushPress smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

Nothing Review collected by and hosted on G2.com.

KK
Kolby K.
Owner
Small-Business (50 or fewer emp.)
"Initial experience was excellent. customer service agents were always available to fix problems"
4/5
What do you like best about PushPress?

user interface and itegration of all the apps are un paralleled. Review collected by and hosted on G2.com.

What do you dislike about PushPress?

Reporting. The reporting data is SO BAD. I want the ability to make the reports that I want to make and not just be trying to work around the reports that are available. Review collected by and hosted on G2.com.

Changing Parkinson's T.
CT
Changing Parkinson's T.
Administrative coordinator
Small-Business (50 or fewer emp.)
"Expedient and Helpful Chat Feature Enhances Our Experience"
4.5/5
What do you like best about PushPress?

The chat feature is expedient and helpful Review collected by and hosted on G2.com.

What do you dislike about PushPress?

It would be helpful to have a platform for a paid online training program for our gym. Review collected by and hosted on G2.com.