Pulley Reviews (135)

Reviews

Pulley Reviews (135)

4.7
135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making cap table management straightforward and efficient. Many appreciate the intuitive interface and the quick onboarding process, which helps streamline complex equity management tasks. However, some users note that certain features could be improved for better functionality.

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Sarah P.
SP
Sarah P.
Global VP Product Marketing
Mid-Market (51-1000 emp.)
"Peace of Mind for Equity Management and Secure Stakeholder Access"
5/5
What do you like best about Pulley?

Pulley gives peace of mind and ease of management for me as a founder to handle my equity options for my team as well as investors. I like that it provides them a secure place to store and access the information, and it reduces the work on me to manually manage stakeholders, records and comms. The value is there on price, although less so year one. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

I have had to use Support to figure out how to manage things a handful of times, so UX could use some clearer guidance or perhaps improved initial onboarding call to walk through my specific use case. Review collected by and hosted on G2.com.

Kevin F.
KF
Kevin F.
CEO, Founder
Small-Business (50 or fewer emp.)
"Exceptional Support and Seamless Cap Table Management with Pulley - Highly recommend!"
5/5
What do you like best about Pulley?

I have used Carta at previous companies, but as those companies grew, it became harder and harder to get in touch with them. When we were raising our early round, I decided to give Pulley a try instead. Right from the start, their team was personable and attentive, and my experience with them has only gotten better over time. Now, with more than 100 investors managed through Pulley, our entire cap table is maintained electronically. They have also handled several 409A valuations for us, and their valuation team - especially Owen - has been outstanding.

The customer success team—especially Michelle—and really everyone I've interacted with, have been fantastic. Whenever we need assistance or advice, I have tremendous peace of mind knowing they will respond quickly, kindly, and effectively, usually within just a few hours.

All in all, working with Pulley has been a wonderful experience. I highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

No, I haven't experienced any downsides after relying on them for three years. Review collected by and hosted on G2.com.

TM
Thomas M.
Member of the board of directors
Small-Business (50 or fewer emp.)
"Professional Sales and Outstanding Onboarding for Complex Cap Tables"
5/5
What do you like best about Pulley?

The product description by the Pulley sales professional was very professional. The onboarding specialist they assigned to me was extraordinary. We had a complex cap table with many stakeholders and she populated our Pulley platform with great patience and accuracy. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

I'm new to the platform but hav had enough experience to say that I have no complaints. It's exactly what we needed to solve a big cap table management problem. Review collected by and hosted on G2.com.

Rene G.
RG
Rene G.
Founder
Small-Business (50 or fewer emp.)
"Efficient, Easy to Use, and Backed by Great Customer Service"
5/5
What do you like best about Pulley?

Efficient, with great customer service, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

It’s not the cheapest option, but they’re willing to work with you and help find something that fits your needs. Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
CEO
Small-Business (50 or fewer emp.)
"Simple, Efficient Onboarding with Constant Guidance"
5/5
What do you like best about Pulley?

The onboarding was simple and efficient. I had constant guidance and assistance. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

That they don't do more corporate governance functions. Review collected by and hosted on G2.com.

Raquel T.
RT
Raquel T.
Founder
Small-Business (50 or fewer emp.)
"Effortless Cap Table Setup"
5/5
What do you like best about Pulley?

Compared to other aggregate, hosted cap table sites they easily use your existing cap table and take the work off your hands. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

So far, I haven't found anything I don't like. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Straightforward and Valuable with Excellent Cap Table Management"
5/5
What do you like best about Pulley?

This product is straightforward to use and offers good value for the features it provides, especially when compared to competitors. I particularly appreciate the option for cap table management services. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

There isn't anything specific to highlight, as it meets all of our needs. Review collected by and hosted on G2.com.

KG
Kathleen G.
Paralegal
Enterprise (> 1000 emp.)
"Very good cap table platform"
5/5
What do you like best about Pulley?

Unlike carta, pulley lets you create template forms with variables so you can issue securities and get the corresponding documentation signed in one step. The support staff is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

The note conversion tool is a bit crufty. When processing a huge financing where 100s of notes convert, it's a bit tedious to have to convert the notes one by one and not at the same time as when you enter the shares in, like on carta. Review collected by and hosted on G2.com.

Tofique E.
TE
Tofique E.
Vp Tax
Mid-Market (51-1000 emp.)
"Effortless to Use and Packed with Essential Features"
5/5
What do you like best about Pulley?

Very easy to use and has everything we need Review collected by and hosted on G2.com.

What do you dislike about Pulley?

I don’t have any thing I dislike about pulley Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Unresponsive Support and Billing Issues Overshadow Early Promise"
1/5
What do you like best about Pulley?

They were better than Carta, at first. Their onboarding was clearer, but they eventually dropped the ball and just asked us to fill in everything ourselves. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

They did not complete onboarding, and were unresponsive for a few months. Then they refused to cancel the subscription, after I repeatedly told them to cancel it. They have tried to bill, without permission, several times. Review collected by and hosted on G2.com.