# PtMS Reviews **Vendor:** Automated Business Solutions **Category:** [Public Transportation Software](https://www.g2.com/categories/public-transportation) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About PtMS PtMS is a GIS map based paratransit and NEMT software system that supports order taking, trip editing, automated scheduling, dispatching, billing, reporting, HIPAA 837 transactions, automated appointment reminders, mobile Android devices, GPS vehicle tracking, electronic schedules, signature capture, and driver-dispatch messaging all built on a SQL server database platform. ## PtMS Reviews ### 1. Useful, but can produce some challenges at times. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2021 **What do you like best about PtMS?** It is useful that you can enter all the general info that most returns require one time and it will populate automatically. For example, company name,address, fiscal year end, etc. This helps when I am on a time crunch. **What do you dislike about PtMS?** Every time I click on anything, even if it's an accident, I have to refresh the screen. It can become very frustrating. Also, the depreciation tables do not always match the specific jurisdictions tables, therefore, it does not help when the assessed values start coming in. There are times when I can not figure out why something I entered is not populating on the rendition, and I wish there was a easier way to figure out why. **What problems is PtMS solving and how is that benefiting you?** It helps speed up the preparations of returns that need to be mailed and can not be e-filed. The due dates are usually all around the same time, so it becomes very time consuming and it is much easier to print straight from PTMS. ### 2. Sr Tax Associate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about PtMS?** Simplicity, ease of use, very helpful staff when problems arrive. Moved employers and talked current employers to move from Onesource to PTMS. Being able to interacte in excel is very helpful. **What do you dislike about PtMS?** Nothing so far. Everything needed I have been able to do or get assistance in. **What problems is PtMS solving and how is that benefiting you?** Have ran into problems with adding GL Accounts but anytime I've had issues once a problem ticket is added they have assisted in a quick and timely manner. ### 3. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about PtMS?** The best is anyone can easily understand the tool , it's very user friendly . Just looks like an updgraded version of excel. **What do you dislike about PtMS?** Sometimes the latency of tool while saving the information, otherwise it's a great tool. **What problems is PtMS solving and how is that benefiting you?** I used to create accounts for reconciliation of them and asset creation . And also a check on Assessment tools . ### 4. Keeping up with the times **Rating:** 3.5/5.0 stars **Reviewed by:** Sakshi G. | Project Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2021 **What do you like best about PtMS?** It has good service side, and does good enough job on that **What do you dislike about PtMS?** not a fan of the updates. they seem to make changes with the system and we don't know what they are until we open the system to use and find them. **What problems is PtMS solving and how is that benefiting you?** Honestly, I dont know ### 5. Using PTMS platform will enhace the city traffic to move in a streamed line process **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Usman R. | PTMS Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about PtMS?** ANPR cameras, Vehicle tracking, Vehicle passing and Alerts for black listed vehicles **What do you dislike about PtMS?** There is nothing to dislike PTMS. As this platform is future and will stream lined the flow of traffic and voilations wipl be less **What problems is PtMS solving and how is that benefiting you?** nothing ### 6. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about PtMS?** Its User-friendly interface and easy to use and learn. **What do you dislike about PtMS?** Not as of now sometimes a bit of server slow down can be resolved back. **Recommendations to others considering PtMS:** All in one tax solution **What problems is PtMS solving and how is that benefiting you?** All in one tax-related application. ## PtMS Discussions - [What is PtMS used for?](https://www.g2.com/discussions/what-is-ptms-used-for) - [View PtMS pricing details and edition comparison](https://www.g2.com/products/ptms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A28%3A09+-0500&secure%5Bsession_id%5D=921190b2-451f-477f-9a76-e5fea1600ec6&secure%5Btoken%5D=a0109d25a1784aed23a09970640a78163c0d1a0c82bddbb5ab9ff65157616893&format=llm_user) ## PtMS Features **Transit Operations** - Scheduling & Routing - Fleet Management - Fare Collection - Data Analytics **Rider Experience** - Vehicle Tracking - Alerts **Agentic AI - Public Transportation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top PtMS Alternatives - [Optibus](https://www.g2.com/products/optibus/reviews) - 4.8/5.0 (3 reviews) - [RouteMatch](https://www.g2.com/products/routematch/reviews) - 2.0/5.0 (1 reviews) - [TransCAD](https://www.g2.com/products/transcad/reviews) - 4.8/5.0 (6 reviews)