Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Customer Service is quick and on point"
What do you like about PST?
The quick response of the Customer Service
Germán P.
Small-Business (50 or fewer emp.)
5.0/5
"Excellent customer support & High quality VCCs"
What do you like about PST?
The customer support, very fast and helpful. The cards work really well for advertising and normal purchases.
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Kirill K.
Small-Business (50 or fewer emp.)
5.0/5
"Very convenient and useful"
What do you like about PST?
I want to thank Support. It works really fast and accurately. I had a problem with receiving USDT on my PST wallet. There was a chance of losing my tr
Germán P.
Small-Business (50 or fewer emp.)
5.0/5
"Excellent customer support & High quality VCCs"
What do you like about PST?
The customer support, very fast and helpful. The cards work really well for advertising and normal purchases.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use mobile application, the 24/7 support team, that helped me a lot with any question I had!"
What do you like about PST?
User friendly app, 24/7 support team. The subscription prices are very reasonable.
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"I like PSTnet more than other fintech brands."
What do you like about PST?
Actually, I'm not a big fan of modern financial brands: they're all terribly expensive, have high fees, and terrible interfaces. But not PSTnet! I lik
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Rafael C.
Small-Business (50 or fewer emp.)
4.0/5
"Ultima nice card"
What do you dislike about PST?
The fees are a bit high, but I think that's the price you pay for stability.
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use mobile application, the 24/7 support team, that helped me a lot with any question I had!"
What do you dislike about PST?
High Fees. For example, the Advertisement Card has a 6% deposit fee, while the Universal Card comes with an 8% deposit fee.
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Anna M.
Small-Business (50 or fewer emp.)
0.0/5
"PST steal money"
What do you dislike about PST?
They just deleted my account with all the money inside WITHOUT ANY NOTICE and said that they couldn't reverse this action)) In most cases, services b
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Anna M.
Small-Business (50 or fewer emp.)
0.0/5
"PST steal money"
What do you dislike about PST?
They just deleted my account with all the money inside WITHOUT ANY NOTICE and said that they couldn't reverse this action)) In most cases, services b
See Related User Reviews
Germán P.
Small-Business (50 or fewer emp.)
5.0/5
"Excellent customer support & High quality VCCs"
What do you dislike about PST?
Transfer times between accounts can be a bit slow.
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Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Positive experience, very nice"
What do you dislike about PST?
There are few ways to top up your account.
Ultima is the best card I've ever used. In short: the service works. it's convenient. Review collected by and hosted on G2.com.
The fees are a bit high, but I think that's the price you pay for stability. Review collected by and hosted on G2.com.
I want to thank Support. It works really fast and accurately. I had a problem with receiving USDT on my PST wallet. There was a chance of losing my transaction, but thanks to the PST team, they helped me solve it. Review collected by and hosted on G2.com.
Nothing bad to say. I think everything is fine. Review collected by and hosted on G2.com.
I am still new at the platform, but I have checked previous reviews for other users and I love what I saw about PST. Review collected by and hosted on G2.com.
Nothing to report yet because everything seems to be working. Review collected by and hosted on G2.com.
Fast customer support, but their answers are pretty useless Review collected by and hosted on G2.com.
They just deleted my account with all the money inside WITHOUT ANY NOTICE and said that they couldn't reverse this action))
In most cases, services block activity if they detect a violation of their rules, but they still allow users to withdraw their funds. However, PST went a step further by deleting the account entirely, without providing any option for withdrawal, effectively taking all the money. Review collected by and hosted on G2.com.
Hello!
Thank you for sharing your feedback on our platform.
We are indeed happy to hear that you were provided with a fast support via our chat-bot.
Indeed, we understand your frustration with the account’s suspension. Please, note that our team is always trying our best to assist you with the matter and resolve the inconvenience. However, it was detected that the business models of your choice are prohibited on our platform. Due to this, the decision to terminate our cooperation was made.
Moreover, our services also does not support trial payments as it is restricted by our team.
Once again, thank you for sharing your opinion on the service. We highly appreciate it and will process accordingly.
Kind regards,
PSTNET Team
The customer support, very fast and helpful. The cards work really well for advertising and normal purchases. Review collected by and hosted on G2.com.
Transfer times between accounts can be a bit slow. Review collected by and hosted on G2.com.
The quick response of the Customer Service Review collected by and hosted on G2.com.
There are no dislikes at the moment i am now learning the platform Review collected by and hosted on G2.com.
User friendly app, 24/7 support team. The subscription prices are very reasonable. Review collected by and hosted on G2.com.
High Fees. For example, the Advertisement Card has a 6% deposit fee, while the Universal Card comes with an 8% deposit fee. Review collected by and hosted on G2.com.
Very persuasive scam. They will let you deposit a few times flawlessly then freeze larger deposits. Review collected by and hosted on G2.com.
Scam #1: They will let you make smaller deposits successful before freezing larger deposits.
Scam #2: After “freezing” your large deposit they will ask you to topup even more money to unfreeze last deposit.
I deposited and issued card successfully a few times for $50-60. So I let my guard down and deposited $200. They frozemy money immediately and customer support asked me to deposit more money to unfreeze my own money.
Customer support useless. They’ll keep beating around the bush and ask you to deposit more to “see if it works”. "Send us more money to unfreeze your money.” Review collected by and hosted on G2.com.
Hello!
We would like to apologise for a delay with a reply.
Indeed the deposits must be instant and should not request additional top-up to be processed. However, we are required to perform KYT for each crypto deposit which may affect the toping up process and may trigger some additional requirements. In this case, our team will always get in touch with you and advise on the mater.
Furthermore, it is crucial for us to resole the case reported and assist you with the request accordingly. In order to do so, we need to collect some additional information from you. Please, contact us once again via e-mail by sending a letter to customersupport@pst.net. Our specialist will advise you on the situation and help with further resolution.
Looking forward hearing back from you!
Kind regards,
PSTNET Team
- Quick customer service
- Cards worked on every site I intended for use
- Great user interface
- Menu is easy to navigate
Personally, PST is doing a great job. Review collected by and hosted on G2.com.
- Switching to their old interface can upset navigation
- More details about different card types would be great
I would suggest keeping the updated UI as the main dashboard. Review collected by and hosted on G2.com.
I use pst virtual cards for all of my online advertising needs, and it's been a game-changer. Being able to quickly generate cards for Facebook or Google ads has saved me so much time and hassle. Review collected by and hosted on G2.com.
Cards are a bit pricey, yet i can justify that by the overall service level Review collected by and hosted on G2.com.
