--- title: Prisma Access Reviews meta\_title: 'Prisma Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Prisma Access works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Prisma Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [(34 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [(23 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [(22 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [(20 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [(19 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [(17 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [(15 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [(11 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prisma Access ##### 1. Security Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [ See 34 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ##### 2. Protection Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [ See 23 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ##### 3. Secure Access Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [ See 22 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) See Related User Reviews ![chandana a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chandana a.") CA chandana a. Enterprise (\> 1000 emp.) 5.0/5 "Reliable cloud security with strong remote access features" What do you like about Prisma Access? What I like best about Prisma Access is its ability to deliver consistent, cloud-native security for users anywhere, without the complexity of traditi ![Sandhya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandhya K.") SK Sandhya K. Enterprise (\> 1000 emp.) 5.0/5 "Secure and Scalable Remote Access Solution" What do you like about Prisma Access? Improved secure remote access, simplified cloud integration, enhanced network visibility, centralized control across users and locations, and better t ##### 4. Internet Security Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you like about Prisma Access? We invested in SASE with Palo Alto cloud-delivered network security and ZTNA Prisma Access, powered by AI, protects our entire network with cloud-nat ##### 5. Threat Protection Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ### 5 Cons or Disadvantages of Prisma Access ##### 1. Complex Setup Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [ See 20 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ##### 2. Complex Implementation Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [ See 19 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 3. Complex Configuration Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [ See 17 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 4. Expensive Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [ See 15 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) See Related User Reviews ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you dislike about Prisma Access? A major drawback could be the price of Prisma Access. For a large global company like ours it was easier to justify the cost and take advantage of the ##### 5. Difficult Learning Curve Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [ See 11 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ## Top-Rated Alternatives [ ![Cisco Duo](https://images.g2crowd.com/uploads/product/hd_favicon/0c4cbb48b5fd0e4e0c50c0a558e4898e/cisco-duo.svg "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![ThreatLocker Zero Trust Platform](https://images.g2crowd.com/uploads/product/hd_favicon/2e500391e9bcc35588c7be8bc6b63bbc/threatlocker-zero-trust-platform.svg "ThreatLocker Zero Trust Platform") ThreatLocker Zero Trust Platform 4.8/5(514) ](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/prisma-access/competitors/alternatives) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 1/10/2025 "Very satisfied" 4.5/5 What do you like best about Prisma Access? Prisma Access by Palo Alto Networks stands out as a robust cloud-delivered security platform for several reasons. It have comprehensive security, scalability and performace also zero trust approach. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Complexity in Initial Setup, cost, limited customization in some areas. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access solves several critical problems in modern IT environments, especially for organizations adopting hybrid work models and cloud-centric architectures. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 11/16/2024 "Great product with great docs" 5/5 What do you like best about Prisma Access? I love their documentation and how easy it is to implement it. The security it offers as far as I have manage to test seems to be really good and I enjoy using it. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Have not noticed something I dislike for now, still on the verge of exploring it. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? It has helped us solve security issues on our app. It's pretty hard to achieve good security with other tools we used before but Prisma solved a lot of things for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MD Mahmoud D. Consultant Enterprise (\> 1000 emp.) 11/16/2024 "Very informative and had an excellent experience understanding prisma fundamentals and operations" 4.5/5 What do you like best about Prisma Access? It's flexibility and the ability to support a lot like SAAS and SASE and also implement cloud user-ID Review collected by and hosted on G2.com. What do you dislike about Prisma Access? N/A , Nothing in mind really, it is a great product Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? SAAS applications securing and cloud based apps Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MK Monica K. Senior Java Full Stack Developer Enterprise (\> 1000 emp.) 10/16/2024 "One of the best security app for cloud based applications" 4.5/5 What do you like best about Prisma Access? It has the awesome features like robust security and seamless integration for on-premises which makes whole process reliable especially when you are concerned with security. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The initial setup is complex which took time Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? For all the apps we are developing this gave a single sign on access instead of multiple logins Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.") AC Andrew C. Data Engineer Enterprise (\> 1000 emp.) 10/7/2024 "Overall, I have barely noticed prisma Acesss." 2.5/5 What do you like best about Prisma Access? I like that it is barely noticeable and does not cause many issues. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Nothing, but if you are going to make me choose. I guess I dislike the fact that I am required to use it at all. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? remote networks security Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/6/2025 "its good" 4.5/5 What do you like best about Prisma Access? Its easy to use and its pretty cool to use Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Can be fairly hard to fdind a use case, although once you do its amazing Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? It secures our cloud enviroment Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. SOC T2 Small-Business (50 or fewer emp.) 11/16/2024 "Good" 4.5/5 What do you like best about Prisma Access? Integration and visibility with the siem tool Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Nothing as it's good tool from ploalto to use Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Accessiblity Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/18/2024 "Prisma Access Review" 4.5/5 What do you like best about Prisma Access? Secure and mature SASE SSE solution for enterprise clients Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Pricing or licensing vis a vis competition Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Outbound internet access for users, cloud security for users, cloud delivered firewalling for remote workforce and zerto trust initiative Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") UP Verified User in Program Development Small-Business (50 or fewer emp.) 11/18/2024 "i liked how their security procedures are strict, how they use modern techniques of AI to protect us" 3/5 What do you like best about Prisma Access? their innovative new securtiy procedures , their easy to use platform Review collected by and hosted on G2.com. What do you dislike about Prisma Access? i wish they publish more videos about how to use thei product and invest in markting Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? how to secure an entity without having to purchase that high cost products using new modern solutions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Wireless](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wireless") AW Verified User in Wireless Mid-Market (51-1000 emp.) 11/13/2024 "The best thing I like about Palo alto Prisma Access is the ease of use and it's security features." 3.5/5 What do you like best about Prisma Access? The best think I like about Prisma Access is it's Zero Trust principles and it's ability to deliver consistent security regardless of user's location. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The initial setup and configuration is complex. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? It provides security of data that is critical for an organization. Review collected by and hosted on G2.com. 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