--- title: Prisma Access Reviews meta\_title: 'Prisma Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Prisma Access works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Prisma Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [(34 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [(23 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [(22 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [(20 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [(19 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [(17 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [(15 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [(11 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prisma Access ##### 1. Security Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [ See 34 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ##### 2. Protection Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [ See 23 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ##### 3. Secure Access Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [ See 22 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) See Related User Reviews ![chandana a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chandana a.") CA chandana a. Enterprise (\> 1000 emp.) 5.0/5 "Reliable cloud security with strong remote access features" What do you like about Prisma Access? What I like best about Prisma Access is its ability to deliver consistent, cloud-native security for users anywhere, without the complexity of traditi ![Sandhya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandhya K.") SK Sandhya K. Enterprise (\> 1000 emp.) 5.0/5 "Secure and Scalable Remote Access Solution" What do you like about Prisma Access? Improved secure remote access, simplified cloud integration, enhanced network visibility, centralized control across users and locations, and better t ##### 4. Internet Security Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you like about Prisma Access? We invested in SASE with Palo Alto cloud-delivered network security and ZTNA Prisma Access, powered by AI, protects our entire network with cloud-nat ##### 5. Threat Protection Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ### 5 Cons or Disadvantages of Prisma Access ##### 1. Complex Setup Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [ See 20 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ##### 2. Complex Implementation Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [ See 19 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 3. Complex Configuration Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [ See 17 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 4. Expensive Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [ See 15 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) See Related User Reviews ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you dislike about Prisma Access? A major drawback could be the price of Prisma Access. For a large global company like ours it was easier to justify the cost and take advantage of the ##### 5. Difficult Learning Curve Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [ See 11 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ## Top-Rated Alternatives [ ![Cisco Duo](https://images.g2crowd.com/uploads/product/hd_favicon/0c4cbb48b5fd0e4e0c50c0a558e4898e/cisco-duo.svg "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![ThreatLocker Zero Trust Platform](https://images.g2crowd.com/uploads/product/hd_favicon/2e500391e9bcc35588c7be8bc6b63bbc/threatlocker-zero-trust-platform.svg "ThreatLocker Zero Trust Platform") ThreatLocker Zero Trust Platform 4.8/5(514) ](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/prisma-access/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/17/2025 "Data from anywhere" 5/5 What do you like best about Prisma Access? I like the consistent protection for users regardless of location and the built in firewall. The visibility and analytics of this project really helps with compliance reporting and incidence response. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The cost of this product is more expensive than competitors. Another factor is the complexity of deployment and management. There are also some known integration challenges. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Palo Alto Prisma Access solves several modern networking and security challenges, especially in the context of remote work, cloud adoption, and the shift toward Zero Trust Network Access (ZTNA). Including legacy VPN limitations and inconsistent security across locations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. UAT Analyst Small-Business (50 or fewer emp.) 4/9/2025 "Enterprise-Grade Security for a Remote Workforce" 5/5 What do you like best about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression. Even in a limited or trial capacity, it’s easy to see why so many enterprises rely on it. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning curve—but worth it. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Even just evaluating Prisma Access helped me understand how large organizations secure distributed workforces at scale. It’s a must-have solution for businesses shifting to hybrid models or managing global teams. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 10/31/2025 Validated ReviewerIncentivizedSource: G2 invite ![Rafael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael S.") RS Rafael S. Telematics Engineer Mid-Market (51-1000 emp.) 3/10/2025 "Next-Level Cloud Security" 4.5/5 What do you like best about Prisma Access? Everything was great.And thanks to its wide variety of documentation, I was able to understand the tool in more depth.It's even more powerful than a firewall, offering exceptional performance in preventing threats, handling wildfires, and managing SD-WAN. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Prisma Access would be more effective if it had better compatibility with sales applications, but it still does the job. However, in all the time I've been testing it, I haven't found anything serious so far. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access has solved the problem of layered security for me. This tool enhances cloud security by providing cloud-native threat protection and, thanks to its powerful features, makes it easier to manage threat detection and better enforce company policies to combat threats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Small-Business (50 or fewer emp.) 4/9/2025 "Prisma Access Review" 5/5 What do you like best about Prisma Access? It’s super reliable for keeping remote teams secure without needing a bunch of hardware. The cloud-based setup makes it easy to scale as the team grows, and it’s great for managing security across different locations. The threat detection feels solid, which gives some peace of mind. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The setup can be kinda tricky at first, especially if you're not super familiar with it. Also, the interface could be more user-friendly; it’s not the easiest to navigate. Pricing might be a bit high for smaller teams too. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? It helps secure remote teams and keeps data safe while accessing cloud apps. It’s solves the challenge of managing security for a distributed workforce, which may saves time and reduces risks. Having everything centralized in one platform makes security management way easier and modular. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/14/2025 "Comprehensive Security and Seamless Integration with Prisma Access" 3.5/5 What do you like best about Prisma Access? Prisma Access offers robust security features, including WildFire, user integration, and Data Loss Prevention (DLP) functionality, all delivered through the cloud. Its Zero Trust Network Access (ZTNA) 2.0 and endpoint management capabilities provide top-notch security, integrating seamlessly with tools like Slack and PagerDuty for real-time alerts. The platform supports secure application traffic and non-web applications, offering extensive API integrations for enhanced flexibility and security. Additionally, Prisma Access is stable and scalable, auto-scaling for mobile users and integrating well with Cortex XDR and Cortex Data Lake. It efficiently identifies misconfigurations and security vulnerabilities, allowing for end-to-end management and control development. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Prisma Access requires improved support for custom applications and better compatibility with other solutions, especially in healthcare environments. The frequent updates in Prisma Access should provide more information to ensure they do not impact production environments adversely. Integration with non-Palo Alto Networks products could be enhanced to ensure seamless functionality across multi-vendor infrastructures. Price adjustments are needed to make Prisma Access more competitive, as its current cost is considered high by users. Prisma Access should improve its multi-environment visibility, particularly concerning containers, to reduce the volume of redundant alerts based on container images. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access enforces least-privilege access principles, ensuring users only access necessary resources. This significantly reduces exposure to cyber threats and lateral movement within networks. Consolidating multiple security functions (SWG, CASB, FWaaS, etc.) into a single platform reduces the complexity of managing different security solutions while lowering operational costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gaston D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaston D.") GD Gaston D. Mentor/Volunteer/Researcher/Creator Education Management Small-Business (50 or fewer emp.) 4/24/2025 "How Prisma Access Helps Real Teams Stay Secure in the Cloud, At Any Scale" 4.5/5 What do you like best about Prisma Access? I believe its ability to secure all sorts of workflows. Whether your on the cloud, workflow areas like apps, users, and especially data its important. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The cost, the somewhat steep learning curve, and easily read documentation can harbor difficulties. Especially in today's world where independent contractors are growing each year. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Just the ability to feel more secure when conducting workflows, normal working hours, and interacting with hybrid to remote teams is important to consider. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![saivarma D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saivarma D.") SD saivarma D. Application developer Enterprise (\> 1000 emp.) 11/15/2024 "My Take on Palo Alto Prisma" 4.5/5 What do you like best about Prisma Access? My favorite feature of Prisma Access is its ability to afford consistent, startup-grade security to roaming and branch offices while not having to reinvent an on-premises infrastructure. As a Zero Trust solution, it makes sure that the users get access to only the resources that they are allowed to access and scaling is easy. This single management solution also contains many features convenient for efficient operation, avoiding the complication of the process. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The first disadvantage of Prisma Access is complexity for teams unfamiliar with solutions from Palo Alto or SASE solutions. In fact, pricing can be steep, which limits the feasibility of using the approach by small organizations. Users have also complained of sometime difficulties in configuring as well as solving complex problems related to the software. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access solves the problem of the protection of dispersed and hybrid workforces and offers secure access for all employees and branches the same way the enterprise expects from fully protected premises. This is an effective Zero Trust model of operation coupled with high-end threat prevention that makes the administration of decentralized teams manageable by providing users with efficient access to the resources they require, wherever they may be. It thereby improves efficiency by providing a well-protected interface for users and the simplification of the dispersion across multiple security products. Review collected by and hosted on G2.com. Show More 11/19/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 4/22/2025 "It has been quite easy and enjoyable my experience" 5/5 What do you like best about Prisma Access? It’s a sleek and powerful tool for visual collaboration—perfect for big presentations, executive meetings, and team whiteboarding across locations. That said, from an IT support perspective, it’s not essential unless your company really depends on live collaboration between offices and has the budget for the specialized hardware it requires. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The main problem that I currently see for Prima access is the dependency of local resources, which might cause a conflict on companies with low cost set ups Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Currently we provide a services to several customers as aggregators, Prisma Access allow us to provide a Secure Web Gateway to each one of them, in order to receive key traffic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") TI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/14/2025 "Prisma Access" 3/5 What do you like best about Prisma Access? I like unified access and vendor integration with our existing Palo Alto products. The product has a robust and feature rich hence leading the market and setting an industry standard compared to other options like Fortinet. It's features encompass most use cases and scenarios. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? I wished the UI was more simple or there was better tutorials to navigate the product/ service. This is what I have had trouble with regarding Palo Alto products it's very robust but the UI is hard to navigate and there is this lag on clicking and loading or commiting stuff I just hope they had more smooth animations to make it feel faster. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access helped with remote troubleshooting and facilitating security for our remote teams within the company. This includes teams across multiple states. Review collected by and hosted on G2.com. Show More 2/21/2025 Validated ReviewerIncentivizedSource: G2 invite ![Harshitha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshitha R.") HR Harshitha R. Java Software Developer Small-Business (50 or fewer emp.) 10/25/2024 "Prisma Access provides excellent security and scalability, though setup complexity." 5/5 What do you like best about Prisma Access? Prisma Access is excellent for secure, scalable, and flexible remote access, making it ideal for modern work environments. Its cloud-delivered architecture provides robust security with minimal latency, ensuring that remote users can connect seamlessly and securely to corporate resources from anywhere. I particularly appreciate the centralized management, which simplifies security policy enforcement and monitoring across distributed environments. Prisma Access also reduces complexity by consolidating VPN, firewall, and threat prevention features into one platform, which streamlines the user experience and helps maintain consistent security standards. Its automatic scalability is another big upside, as it adapts to traffic demands without requiring hardware changes or additional configurations. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? While Prisma Access offers strong security features, there are some aspects that can be challenging. The initial setup and configuration can be complex and time-consuming, especially for organizations that lack in-house network security expertise. Additionally, troubleshooting and resolving issues sometimes require navigating a steep learning curve, which can be frustrating. There are occasional connectivity hiccups, and performance may vary depending on the location of the user relative to Prisma’s data centers. Licensing costs can also add up quickly, making it less budget-friendly for smaller businesses. Lastly, the limited customization options for certain security policies may feel restrictive for those with specific, tailored security needs. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access solves the challenge of providing secure, reliable remote access for distributed teams, which is essential in today’s hybrid work environments. By consolidating VPN, firewall, and threat prevention into a single, cloud-delivered platform, it simplifies network security management, reduces the need for multiple tools, and minimizes operational overhead. This integrated approach also helps ensure consistent security policies across all users and devices, reducing the risk of security gaps. For me, Prisma Access has improved efficiency, enhanced security, and provided peace of mind by allowing secure access to resources from anywhere with minimal management complexity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms) [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)[Cloud Access Security Broker (CASB)](https://www.g2.com/categories/cloud-access-security-broker-casb)[Software-Defined Perimeter (SDP)](https://www.g2.com/categories/software-defined-perimeter-sdp)[Cloud Edge Security](https://www.g2.com/categories/cloud-edge-security)[Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions)[Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which location intelligence software is best for site selection analysis?](https://www.g2.com/discussions/which-location-intelligence-software-is-best-for-site-selection-analysis)[Recommended software for business file collaboration online](https://www.g2.com/discussions/recommended-software-for-business-file-collaboration-online)[How do the top ecommerce platforms handle inventory syncing across your website, app and Amazon without things going out of stock mid-campaign?](https://www.g2.com/discussions/how-do-the-top-ecommerce-platforms-handle-inventory-syncing-across-your-website-app-and-amazon-without-things-going-out-of-stock-mid-campaign) [What are the best Google Workspace project management tools for small marketing teams coordinating campaigns without separate software?](https://www.g2.com/discussions/what-are-the-best-google-workspace-project-management-tools-for-small-marketing-teams-coordinating-campaigns-without-separate-software)[Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[Pros and Cons Details](https://www.g2.com/products/prisma-access/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)