Price2Spy Reviews (110)

Reviews

Price2Spy Reviews (110)

4.8
110 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Price2Spy, highlighting how quickly they can access competitor pricing data and adjust their own strategies. The platform's ability to deliver timely alerts and comprehensive reports enhances operational efficiency, making it a valuable tool for businesses. Some users note that initial setup can be complex, but support is readily available to assist.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jan A.
JA
Jan A.
General Manager
Small-Business (50 or fewer emp.)
"Automatic Repricing Has Transformed Our Pricing Strategy"
5/5
What do you like best about Price2Spy?

I value the automatic repricing functionality of Price2Spy because it enables us to remain competitively priced at all times, while safeguarding our margins and preventing pricing below cost. The option to run the system fully automated adds significant operational efficiency.

When I first started working with Price2Spy several years ago, the onboarding and guidance were thorough and professional, which made the implementation process smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

At times, configuring certain settings can be complex. However, whenever you encounter an issue or need clarification, the support team is responsive and provides clear, effective assistance. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Jan, thank you for sharing such a detailed review.

Supporting clients in balancing automation with control is a core goal of the advanced repricing feature, so it’s rewarding to hear that it brings real operational efficiency.

We appreciate your note on configuration complexity. Pricing setups can be highly strategic, and our support team is always there to help ensure everything works exactly as intended.

Thank you for your continued trust in Price2Spy over the years.

See how Price2Spy improved
Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Outstanding Software & Exceptional Team!"
5/5
What do you like best about Price2Spy?

As someone who primarily reviews the end results and data outputs rather than the daily software execution, what I find most helpful is how easily accessible and digestible the information is. Price2Spy has made retailer pricing insights a seamless, regular part of our l business discussions, delivering a fantastic ROI for our company.

Beyond the product itself, their customer service is top notch. Every team member we have interacted with has been incredibly responsive, friendly, and has assisted us perfectly. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

No downsides to report, the software gives us exactly what we need. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Thank you so much for this thoughtful review! Hearing that Price2Spy has become a natural part of your business discussions and helped simplify pricing analysis truly means a lot to us. That is exactly the kind of impact we strive to deliver.

We also greatly appreciate your kind words about our team. We deeply care about providing responsive support and building strong relationships with our clients. Thank you again for your trust and partnership!

Veronica T.
VT
Veronica T.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Extremely Collaborative Team and a Platform Tailored to Our Needs"
5/5
What do you like best about Price2Spy?

The team was extremely collaborative and helped us fully understand how to use the platform. They worked closely with us throughout the process and tailored the software to our specific needs and requirements. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

I have nothing specific to dislike about the experience. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Veronica, thank you for the great feedback! We are really glad to hear that our team was able to support you throughout the process and adapt the platform to your needs. It has been a pleasure working with you, and we truly appreciate your trust in Price2Spy.

Amber F.
AF
Amber F.
"Efficient Pricing Tool with Room for Screenshot Feature Improvement"
5/5
What do you like best about Price2Spy?

I find the graphs in Price2Spy really useful for showing competitor pricing. They help me track when a competitor goes off map and for how long, which is crucial for maintaining competitive pricing. I've observed that competitors often go off map around 6 PM, so I've set up automatic off maps for that time to stay competitive. Also, the setup was easy, especially with the reps being very helpful and our use of Shopify making it smoother. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

I find the screenshots feature a bit problematic. There needs to be a wait time of 10 seconds before taking a screenshot because some screens are still loading. Also, when dealing with Amazon, it sometimes asks to prove you're human, which complicates the process. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Amber, thank you for the detailed review.

It’s great to see Price2Spy being used so strategically — especially leveraging graphs to identify recurring off-MAP timing patterns and proactively adjusting your setup. That kind of insight-driven pricing is exactly what Price2Spy is designed to support. We’re glad to support both your competitive pricing strategy and vendor communication.

Regarding screenshots, we appreciate the specific feedback. Dynamic page loading and anti-bot protections, particularly on marketplaces like Amazon, can sometimes impact screenshot timing. Our team continuously refines screenshot capture logic to improve reliability in these cases, and concrete examples like yours help us optimize further.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Excellent pricing intelligence solution"
5/5
What do you like best about Price2Spy?

Price2Spy has been an excellent pricing intelligence solution for our business. The accuracy of their pricing data is outstanding and gives us real confidence when making pricing decisions. The platform provides clear, reliable insights that save us a huge amount of time compared to manual tracking.

What truly sets Price2Spy apart is their customer service. The support team is incredibly responsive, knowledgeable, and genuinely invested in helping you get the most out of the tool. Any questions or requests we’ve had were handled quickly and with a tailored approach, which makes a big difference.

Overall, Price2Spy delivers great value for money with powerful features, accurate data, and top-notch customer support. Highly recommended for any business that takes pricing seriously. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

no downsides that I have come across in past 5 months working with Price2Spy. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Thank you for your review. Our top priority is providing reliable data that clients can rely on in daily business, and it's great to see that reflected in your experience. We’ll be sure to pass the kudos along to our support team; they’ll be glad to hear it.

We appreciate the partnership and look forward to supporting your pricing efforts in the future.

BV
Beau V.
Director
Small-Business (50 or fewer emp.)
"Feature-Rich Platform with Competitive Pricing and Great Quality"
5/5
What do you like best about Price2Spy?

Well-developed platform with many features. We had been looking for a long time for a suitable platform, but Price2Spy convinced us with their competitive pricing and surprisingly good quality. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

There can be initial problems with loading availability of products, but the team works out these issues very fast. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Thank you for your review. We’re happy to hear Price2Spy stood out during your search. We also appreciate your feedback regarding availability loading, and we’re glad our team was able to resolve those issues quickly.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great Customer Service and Simple to Use"
5/5
What do you like best about Price2Spy?

Good customer service, simplicity of use Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

Haven't used it lately enough to come up with negative side Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Thank you for the kind review! We are glad to hear you had a positive experience with both our team and the platform. It is great to know we successfully support reseller and competitor price monitoring for your team. Happy to be part of your business growth.

J. L.
JL
J. L.
owner
Small-Business (50 or fewer emp.)
"Easy to Use with a Great UI"
4/5
What do you like best about Price2Spy?

it's easy to use software and has good ui Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

a bit ont he expensive side but still doable Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Thank you for your review! We're happy to hear you find Price2Spy easy to use and effective for competitor price tracking. Our plans are designed to suit different business needs, and our team is always available to help customers find the best fit.

Vincenzo D.
VD
Vincenzo D.
Business Intelligence | Ecommerce | Online Learning Manager
"Efficient Price Monitoring with Price2Spy"
5/5
What do you like best about Price2Spy?

I like that Price2Spy is very quick in notifying me of price changes. Additionally, I find the maintenance of the platform easy, both for updating the product list and for reporting anomalies on existing products. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

I would like the dataset on which the scraping is performed to be expanded and for there to be the possibility of detecting additions to the catalog without the need for a manual addition of links. The initial setup process is not very simple because it is a particular industry for which we had to customize the reading of pages for each competitor. Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Vincenzo, thank you for taking the time to share your feedback.

We appreciate your comments and are glad Price2Spy is helping you stay on top of competitor pricing changes across European markets. I can assure you that we are continually improving our product matching services; however, the approach varies by industry. Niche industries require human effort for setup to ensure accurate data once the process gets automated.

Your account manager is always available to discuss this matter and explore ways to further streamline monitoring and data coverage for your use case.

See how Price2Spy improved
Sajawal Z.
SZ
Sajawal Z.
product manager
Small-Business (50 or fewer emp.)
"Effortless Price Monitoring, Highly Recommended"
5/5
What do you like best about Price2Spy?

I use Price2Spy for price comparison and it gives me the exact prices of my competitors, which helps me adjust my prices. I like everything about Price2Spy, especially its ease of use. I find the quick response via email incredibly valuable because they send me emails very quickly whenever my competitors change their prices, allowing me to update my prices too. It's very easy to access and the initial setup is very easy. Review collected by and hosted on G2.com.

What do you dislike about Price2Spy?

Nothing everything is perfect Review collected by and hosted on G2.com.

Response from Marijana Bjelobrk of Price2Spy

Hi Sajawal, thank you for the excellent review.

We’re glad to hear that Price2Spy makes competitor price monitoring simple and easy to manage, from the initial setup to daily work.

We are happy to support your pricing activities in the future as well.