Postcoder Reviews (59)

Reviews

Postcoder Reviews (59)

4.6
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of Postcoder, highlighting its straightforward integration and effective address lookup capabilities. Many appreciate the excellent customer support and comprehensive documentation, which enhance the overall experience. A common limitation noted is the credit-based pricing model, which some find complicated.

Pros & Cons

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GW
Grazyna W.
Finance Manager
Mid-Market (51-1000 emp.)
"Great service"
5/5
What do you like best about Postcoder?

Easy to set up & easy to use. Briliant customer service. Alwasy happy to help and support. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

nothing, all good

really good service and all easy Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Grazyna, thank you for your positive feedback! We're glad to hear that you find Postcoder easy to set up and use, and that you've had a great experience with our customer service team. We appreciate your support!

GC
Geoff C.
Sales Operations Manager
Mid-Market (51-1000 emp.)
"Postcoder is easy"
4.5/5
What do you like best about Postcoder?

Easy to implement, even for a non-developer and easy to operate on site. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing that has prevented us using it effectively, to date. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Geoff, we appreciate your review! It's great to know that Postcoder has been easy to use, particularly as a non-developer, and has helped improve the accuracy of your form submission data. Thanks for taking the time to share your thoughts.

Niamh K.
NK
Niamh K.
Head of Marketing and Digital Transformation (prev Head of Digital Transformation)
Mid-Market (51-1000 emp.)
"Excellent product"
5/5
What do you like best about Postcoder?

It ensures that the addresses our customers enter are correct and standardised. This has drastically cut down on errors and improved our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I haven't found any downsides to Postcoder. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

We're thrilled to hear that Postcoder has been such a valuable tool for ensuring accurate and standardized addresses for your customers. Thank you for sharing your positive experience Niamh!

Hanna E.
HE
Hanna E.
Brand product manager
Small-Business (50 or fewer emp.)
"A complete user friendly platform for postcode lookups"
5/5
What do you like best about Postcoder?

It is very easy to install and works well with our e-commerce platform. It is user friendly and we have had no issues at all since we signed up 2 years ago Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

We haven't had any problems with Postcoder Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Thank you Hanna for your review. We're glad to hear that you found Postcoder so easy to install. We appreciate your feedback and are here to support you if you ever need assistance in the future.

Tim D.
TD
Tim D.
Operations Director
Small-Business (50 or fewer emp.)
"Really useful and easy to implement"
4.5/5
What do you like best about Postcoder?

We've implemented this and been using it for a number of years. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

No dislikes with the product at this stage. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Tim, thank you for your review! We're glad to hear that you find Postcoder useful and easy to implement. Thank you for your continued support over the years.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent product. When we found a bug, they fixed it straight away."
4/5
What do you like best about Postcoder?

The Postcoder API allows us to perform address autocomplete and lookup for our users in any country with the same code. This made it quick to set up. In addition, it gives us the address unique identifiers that we need to send to our printers for mailsorting in the United Kingdom. When we found a bug in the address autocomplete endpoint for one country, the development team fixed it right away. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

It would be helpful for the documentation page to have even more examples for different countries. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Thanks for your review. We're glad to hear that you found Postcoder API helpful for address autocomplete and lookup in the UK and multiple countries. We appreciate your feedback about example code in the documentation and will work on providing more examples for different countries.

Peter B.
PB
Peter B.
ICT Director
Mid-Market (51-1000 emp.)
"Postcoder provides fast accurate address information"
5/5
What do you like best about Postcoder?

Customer Service is very good, always helpful in answering queries.

The API flexibility is great.

It's very fast and can provide a lot of information (using more credits) if required. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Lack of invoicing options.

Having to decide how many credits you will need/use as the expire. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Peter, we're delighted to hear that you find our customer service helpful and our API flexible and fast. We understand your feedback about the invoicing options and credit expiration, and we are committed to improving our billing system to offer more flexibility and convenience for our customers. Auto top-up might be an option that could work well for you, or monthly plans. Feel free to get in touch with our sales team on sales@alliescomputing.com to discuss which option best meets your needs. Thank you for taking time to leave us a review.

MS
Martin S.
Head of Operations
Small-Business (50 or fewer emp.)
"Postcoder is a first class platform for Bank Validation and Address Finder"
5/5
What do you like best about Postcoder?

The setup and configuration was easy

The Dashboard and Usage reports are easy to follow

Alerting for higher than average use is a great feature. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing. It is a brilliant product.

We started out with Address Validation and then extended our usage to Bank Validation Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Martin, thanks for taking the time to review Postcoder. We're delighted to hear you find Postcoder easy to use for address and bank validation. We're also glad to hear you find our alerting system valuable. Many thanks for your positive feedback.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Seamless Integration and Great Reliability"
5/5
What do you like best about Postcoder?

Postcoder is a great tool we've integrated directly into our applications for checking addresses, emails, mobile numbers, and bank details. It's really reliable and easy to use, fitting perfectly into our systems without any hassle. Their customer support is top-notch, always ready to help if we need it, and the price is pretty good too. All in all, Postcoder makes our work a lot smoother and we're really happy with it. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I'd say that it's worth noting that accessing additional data for addresses comes at a higher cost. Moreover, the bank verification feature, although useful, is quite basic and may not meet the needs of those seeking more in-depth financial data verification. Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder

Thank you for the kind review! It is great to hear you have found Postcoder to be reliable and easy to use. It is also lovely to hear you found our customer support top-notch - we are committed to providing an excellent service, so your feedback is much appreciated.

Verified User in Utilities
EU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Very Easy to work with"
5/5
What do you like best about Postcoder?

We sometimes see up to 30,000 postcode look ups in a single day. Automated, alerts when the credit balance needs topping up, view of high levels of activity. Excellent customer service - had an issue recently regarding the auto top-up and was resolved immediately without any fuss. The postcodes lists are regularly updated so we have little negative customer feedback on missing addresses. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I only deal directly with Postcoder when something goes wrong, and nothing much does so nothing to write here. Postcode look-ups delievered via APi so very little interaction. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Hi, thanks for taking the time to review Postcoder and for giving us such a glowing report. We are very glad that our services have been so trouble-free for you and that you are happy with what we offer.