---
title: Pool Runs Reviews
meta_title: 'Pool Runs Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Pool Runs works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Pool Runs Reviews
**Vendor:** Pool Runs  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About Pool Runs
Pool Runs is advanced, modern pool service management software built for companies of every size — from solo operators to multi-truck teams. Manage scheduling, route optimization, invoicing, customer communication, chemical tracking, and work orders from a single platform, with a mobile app designed for field technicians. Pool Runs stands out with a built-in AI suite that includes an AI Voice Agent to answer customer calls 24/7 and automatically create work orders, an AI Business Assistant for instant data lookups in plain English, and AI-powered Lead Generation that discovers pools in your service area.






- [View Pool Runs pricing details and edition comparison](https://www.g2.com/products/pool-runs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+10%3A39%3A10+-0500&secure%5Bsession_id%5D=bbed78ac-8cbf-470e-a0fe-66da87e1881b&secure%5Btoken%5D=7fd9dfecf730cac3a2e18fd33792886bdc70d24d7f37da48897aa4d5651a9a10&format=llm_user)

## Pool Runs Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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