--- title: Plum Reviews meta_title: 'Plum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how Plum works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 286 scale: '5' date_modified: '2026-11-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Plum Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

User Insights

Average based on 286 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Plum Reviews (286)

View 3 Video Reviews
Reviews

Plum Reviews (286)

View 3 Video Reviews
4.7
286 reviews

What do users say?

Generated using AI from real user reviews
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Archana D.
Enterprise (> 1000 emp.)
"Easy and simple to use"
5/5
What do you like best about Plum?

I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately. Review collected by and hosted on G2.com.

What do you dislike about Plum?

I never had any dislikes about xoxoday. It really enjoyed using it. Review collected by and hosted on G2.com.

Rahul B.
RB
Rahul B.
Junior Engineer
Enterprise (> 1000 emp.)
Originally submitted 9/13/2023
"My experience with xoxoday"
4/5
What do you like best about Plum?

In today's digital era, gift card websites have revolutionized the art of gifting. These platforms offer a vast array of gift cards for every occasion, making the act of giving thoughtful gifts more accessible than ever. "Xoxoday's website is a breeze to use, making gift shopping a joy."

Variety and Choice: The diversity of gift card options is another aspect. From gift cards for well-known brands to unique experiences, reviews often remark on the platform's comprehensive range.

Security: Security concerns are paramount when conducting online transactions. Xoxoday's commitment to robust security measures. "I feel secure making purchases on Xoxoday, knowing my information is safeguarded."

Customer Support: An efficient customer support team can make a significant difference in the user experience. Users report prompt responses and helpful assistance when needed. "Their customer support is top-notch; they resolved my query swiftly."

Redemption Process: A seamless redemption process is essential for gift card recipients. -friendly redemption process, both online and in physical stores. "I had no trouble redeeming my gift card; it was a straightforward process." Review collected by and hosted on G2.com.

What do you dislike about Plum?

Limited Problem Resolution in Complex Scenarios: Consider the case of a customer facing intricate technical issues with their internet connection. They decide to seek assistance through the self-service portal of their internet service provider. Despite diligently following troubleshooting guides, they fail to resolve the problem. In such complex scenarios, direct interaction with a knowledgeable customer care representative could have expedited the resolution, preventing prolonged frustration and service disruption. Review collected by and hosted on G2.com.

Tariq Z.
TZ
Tariq Z.
Account Manager
Mid-Market (51-1000 emp.)
"Very good experience, it very nice idea for gifts"
5/5
What do you like best about Plum?

Variety of products and the popularity, also the support team they are extremely helpful Review collected by and hosted on G2.com.

What do you dislike about Plum?

Not all the stores available in my region Oman, hope more regions will be added Review collected by and hosted on G2.com.

Arpit M.
AM
Arpit M.
Cyber Breach Attorney
Small-Business (50 or fewer emp.)
"Experience with Xoxo Consultant"
5/5
What do you like best about Plum?

They reply the mail with 4 hours with resolution. And I also mail Xoxo about my grievance they also make me comfortable and giving me resolution instantly. Review collected by and hosted on G2.com.

What do you dislike about Plum?

I don't think so that there is any thing dislike. Because when you're is treated like a major problem and it doesn't how either it's small or big. I don't think so there anything about to dislike Review collected by and hosted on G2.com.

RK
Ram K.
Small-Business (50 or fewer emp.)
"Excellent Support"
5/5
What do you like best about Plum?

Great All Things, Instant Delivery of GV. Best Customer Support and Many More.. Excellent Service By Xoxoday. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Fund Adding On Portal, Very Difficult. If Send Payment in The Morning It will Added By Evening. This is Not Good. It Should be Added as soon as or Within an Hour. Sometimes It takes 1-2 Days in Case of Saturday. It Happens With me. I have Sent Amount on Friday It had added on Monday. in this Case too difficult to Manage All Things. Review collected by and hosted on G2.com.

Marynelle S.
MS
Marynelle S.
Small-Business (50 or fewer emp.)
"XOXODAY PLUM REVIEW"
5/5
What do you like best about Plum?

I so love their customer services. Very responsive and always update me. They also follow up you regarding your issues if they have been resolved or not to further assist you. Also I love that it has Gcash. Review collected by and hosted on G2.com.

What do you dislike about Plum?

When you're a first time user it take a while to navigate the website. I find hard time how to use it during my first time and I had to search for tutorial in order to be safe. Review collected by and hosted on G2.com.

Rashmita S.
RS
Rashmita S.
Associate
Small-Business (50 or fewer emp.)
"Customer Service"
5/5
What do you like best about Plum?

I was happy with the customer service. I was facing issue with placing order when I reached to customer support through chatbot I got quick response and they resolved my issue. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Website refresh rate should be fast, so that user can access it without any glitches. Review collected by and hosted on G2.com.

Anurag D.
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Anurag D.
Full Stack Software Engineer
Mid-Market (51-1000 emp.)
"Redemption of Google Play voucher gift card using Plum platform"
4/5
What do you like best about Plum?

The customer support was outstanding, and the impressive ease of use added to my overall satisfaction. The redemption process is also straightforward. Review collected by and hosted on G2.com.

What do you dislike about Plum?

I encountered an error during my initial use, leading me to contact customer support for assistance. However, I value the convenience of contacting support and promptly resolving the issue within 24 hours. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Easy UX to browse and good service."
5/5
What do you like best about Plum?

Great range of products. Exciting prices as well. Review collected by and hosted on G2.com.

What do you dislike about Plum?

The order tracking might require some work as it is very confusing right now. Review collected by and hosted on G2.com.

AG
Akshay G.
Technical Architect
Enterprise (> 1000 emp.)
"Xoxoday Plum Review on G2"
5/5
What do you like best about Plum?

Wide variety of redemption options available for points given as corporate gifts during events like certification drives, quizzes etc Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing that could be thought of most of the things are as expected Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

12%

Plum Features
Reward Catalog
Customization
Bulk Ordering