--- title: Plum Reviews meta_title: 'Plum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how Plum works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 286 scale: '5' date_modified: '2026-11-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Plum Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

User Insights

Average based on 286 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Plum Reviews (286)

View 3 Video Reviews
Reviews

Plum Reviews (286)

View 3 Video Reviews
4.7
286 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Exceptional Customer Support, Always Responsive"
5/5
What do you like best about Plum?

I liked that the customer support is very responsive Review collected by and hosted on G2.com.

What do you dislike about Plum?

I dislike that I am receiving a repeating email regarding the status of my voucher. Review collected by and hosted on G2.com.

Ritu B.
RB
Ritu B.
Community Manager
Mid-Market (51-1000 emp.)
"gREAT EXPERIENCE WITH PLUM"
4.5/5
What do you like best about Plum?

Made gifting easy for my customers. I love this product. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing really that I can point out. All features are easy to use. Review collected by and hosted on G2.com.

AJ
Adityaraj J.
Lead Recruiter
Enterprise (> 1000 emp.)
"Appreciation for Customer Service"
5/5
What do you like best about Plum?

Xoxoday stands out for innovative approach. You can get all the things in one place, it has a diverse range of offerings from gift vouchers to wellness solutions. And if we talk about the implementation part they have implemented it very well, the UI is pretty easy to use and you can just redeem your rewards or vouchers just by following few simple steps. And on the other hand the customer support they provide is commendable as you can reach out to them and they will follow up with you until your issue is not resolved. Review collected by and hosted on G2.com.

What do you dislike about Plum?

You cannot redeem your xoxo points in cash. Review collected by and hosted on G2.com.

SN
Shaymaa N.
Archaeologist
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Plum?

I recently started using Xoxoday, and I can’t say enough good things about it!

First off, the Employee Recognition features are fantastic. The platform makes it so easy to acknowledge the team members’ hard work. And how you can personalize recognition, which has really will boost morale. It’s heartwarming to see employees light up when they receive a shout-out or a reward!

The Loyalty Management aspect is also impressive. It feels great to build lasting relationships, and Xoxoday helps you tailor these programs to meet diverse needs.

When it comes to Rewards and Incentives, the variety is just amazing. We can choose from a wide range of rewards that cater to different interests, making sure everyone feels good.

One of my favorite features is the Direct Mail Automation. Sending personalized gifts directly to your team members’ homes will add a lovely touch, especially in this remote work era. It’s a nice surprise that shows you care, and it definitely makes a lasting impression.

Managing Promotional Products is a breeze with Xoxoday too. They have an extensive catalog, so picking out items that reflect our brand has never been easier. This has really helped us enhance our visibility and connect with our audience.

The Marketing Automation tools are another highlight. Running targeted campaigns is now smooth sailing. You can track engagement and adjust your strategies on the fly, which will make your outreach efforts much more effective.

Lastly, the Account-Based Direct Mail feature is a game changer. It allows you to create personalized marketing campaigns for specific accounts, making your communication feel more tailored and impactful.

Overall, Xoxoday has been a fantastic addition. It’s user-friendly and packed with features that genuinely make a difference. If you’re looking to enhance your employee recognition and rewards programs, I highly recommend giving Xoxoday a try! Review collected by and hosted on G2.com.

What do you dislike about Plum?

Some times there's a delay but their team is always there to solve your problem efficiently Review collected by and hosted on G2.com.

Armando D.
AD
Armando D.
Senior Account Coordinator
Mid-Market (51-1000 emp.)
"Easy to navigate and user friendly interface"
4.5/5
What do you like best about Plum?

The availability of multiple voucher options which provides the user a vast range to redeem their reward points against. Instant reflection and redemption of points. Review collected by and hosted on G2.com.

What do you dislike about Plum?

The current UI looks outdated and needs to be updated as per the latest trends to provide a greater user experience Review collected by and hosted on G2.com.

GC
Graziela C.
Autônomo
Small-Business (50 or fewer emp.)
"Excellent Company"
5/5
What do you like best about Plum?

I really liked Xoxoday, many gift options with plenty of values to choose from, I definitely liked it a lot. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing to highlight, they are excellent. Congratulations on all counts. Review collected by and hosted on G2.com.

Reyaz  J.
RJ
Reyaz J.
Sales Manager
Mid-Market (51-1000 emp.)
"All in one Engagement Solution"
4.5/5
What do you like best about Plum?

What I like best about Xoxoday Plum is it's a user-friendly platform. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Honestly, there is not much to dislike Xoxoday Plum. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
Originally submitted 11/6/2024
"Not A Customer Centric Services Any More"
0.5/5
What do you like best about Plum?

Nothing I found about this xoxodaygiift. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Despite being approval for this review, I have not received my reward yet. It's been 9 days and I still am waiting, not getting any response from any support. Review collected by and hosted on G2.com.

Response from Dwiti Behl of Plum

Hey,

We'd like to apologise for the delay that you faced in receiving your reward. This is not the experience that we aim to provide. We make it a point to deliver the rewards instantly, however, there could be a delay from the vendor side which might take up to 24 to 48 hours. If it takes more than the given time, please write to us at cs@xoxoday.com so that we can help you in resolving the issue.

Thanks for you patience!

Aishwarya N.
AN
Aishwarya N.
Fashion Designer
Mid-Market (51-1000 emp.)
Originally submitted 4/22/2024
"Sharing my personal experience with XOXODAY PLUM Which is the best digital vouchers platform"
5/5
What do you like best about Plum?

The primary reason I truly enjoy xoxoday plum is their 24/7 customer service, which goes above and above to assist you. Send them an email, and they will take care of it in less than a day and with the help of this. Companies can provide employees with customised rewards from a worldwide selection as well as Businesses can produce personalised mailers by using Xoxoday Plum's Direct Mail Automation tool, which automates direct mail campaigns. Xoxoday Plum's Account-Based Direct Mail functionality enables companies to manage their direct mail campaigns effectively and thoughtfully and this provides payouts, incentives, prizes, and marketing automation. Due to these below mentioned features its frequency of use increases. Employee recognition: Xoxoday Plum is excellent at praising and recognizing staff members for their efforts and accomplishments and aim to optimize ease of use while offering maximum functionality Loyalty Management: Xoxoday Plum's loyalty management tools assist companies in establishing and preserving enduring bonds with their clients. Rewards and Incentives: Gift cards, experiences, merchandise, and other rewards are all available on Xoxoday Plum. The platform guarantees that all awards are creative and motivating. Direct Mail Automation: Its sophisticated automation tools let organisations generate personalised mailers that increase engagement and conversions by systematising direct mail campaigns. This was designed with ease of implementation. Promotional Product Management: The platform assists brands in efficiently promoting their goods and services through corporate gifts and event giveaways. Marketing Automation: The platform enables brands to interact with their audience and customers at every touchpoint, from email marketing to social media integration. Account-Based Direct Mail: It gives companies the ability to carefully and effectively carry out account-based direct mail campaigns. This platform has an excellent ease of integration with other third-party services. Review collected by and hosted on G2.com.

What do you dislike about Plum?

This platform did not disappoint me in any way. Although there may occasionally be technical issues that cause gift card coupons to take longer to redeem, but overall using this platform is quite pleasant. Review collected by and hosted on G2.com.

Mohammad S.
MS
Mohammad S.
Technical Assistant
Small-Business (50 or fewer emp.)
"Good services offered by Xoxoday"
5/5
What do you like best about Plum?

They continuously provide rewards and gifts Review collected by and hosted on G2.com.

What do you dislike about Plum?

As for now, everything is just perfect for me Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

12%

Plum Features
Reward Catalog
Customization
Bulk Ordering