---
title: PlanetVerify Reviews
meta_title: 'PlanetVerify Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PlanetVerify works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 7
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# PlanetVerify Reviews
**Vendor:** PlanetVerify  
**Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 7
## About PlanetVerify
PlanetVerify offers AI-Powered Digital Customer and Employee Onboarding Solutions that are tailored to your business. Our digital platform helps transform time-consuming legacy processes into highly efficient, secure, and compliant workflows built specifically to meet your business needs. At PlanetVerify we understand the complexities involved in onboarding today. Companies must balance a range of sometimes competing concerns around compliance, security, and internal efficiency to deliver onboarding experiences that meet the heightened expectations of the modern customer. We help companies overcome the onboarding challenge by developing tailored solutions powered by the PlanetVerify platform. Our API-driven approach means we offer companies the flexibility they need to develop unique, and scalable AI-powered onboarding workflows which include: Automated document collection Automated verifications Peps &amp; sanctions screening GDPR-compliant document and personal data handling Integrations with existing systems On-brand client communication Fully Certified. Fully Secure. Security is at the heart of everything we do. We take your client data and business reputation seriously. As well as having the distinction of being independently certified for ISO27001.



## PlanetVerify Pros & Cons
**What users like:**

- Users praise PlanetVerify for its **time-saving capabilities** , transforming tenant screening into a streamlined and efficient process. (5 reviews)
- Users value the **ease of use and quick support** from PlanetVerify, enhancing overall satisfaction and efficiency. (3 reviews)
- Users find PlanetVerify to be **extremely easy to use** , enhancing workflow efficiency and simplifying processes. (3 reviews)
- Users praise the **easy setup** of PlanetVerify, enabling a smooth transition and immediate usage for efficient candidate screening. (3 reviews)
- Users commend the **efficiency** of PlanetVerify, streamlining data collection and improving overall workflow significantly. (2 reviews)
- Customer Support (1 reviews)
- Data Management (1 reviews)
- Features (1 reviews)
- Flexibility (1 reviews)
- Response Time (1 reviews)

**What users dislike:**

- Users express the need for **missing features** like bulk removal of candidates and improved export functionality in PlanetVerify. (2 reviews)
- Users find the **navigation issues** challenging, particularly when managing properties with applicants at various stages. (1 reviews)
- Users express frustration with **poor customer support** , highlighting the lack of accessible contact details for assistance. (1 reviews)
- Users experience **slow performance** , hindering efficiency and complicating support access and communication tracking. (1 reviews)
- Users report **update issues** affecting features like candidate removal and Excel exporting, but acknowledge overall positive impact. (1 reviews)

## PlanetVerify Reviews
  ### 1. Planet Verify Delivers on Its Promises and Saves Us Hours

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian D. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about PlanetVerify?**

We have to collect an enormous amount of data from individuals in order to assess candidates for rental properties. Prior to implementing Planet Verify we were doing this on an individual basis which was extraordinarily time consuming. Now this is collecting in the background throughout the day and allows for us to continue with other work. One of the very few pieces of software that I have found actually fulfilled what it promised. I have recommended planetverify to a number of other agents non of which have returned to the former way of doing things. The fact planet verify also ensures all data submitted to deleted in accordance with GDPR is also a big plus for us.

The customer service is second to none. I don’t think I’ve never been waiting more than 24 hours on any issue.

The planetverify team had us ready to use the software within a couple of hours once we signed up.

**What do you dislike about PlanetVerify?**

I would like to see features that would allow for us to remove multiple candidates instead of having to go one by one and I would also like to see the exporting to excel feature fixed as it currently tries to export everything into one cell but these are very small issues in light of how planet verify has transformed this element of our business

**What problems is PlanetVerify solving and how is that benefiting you?**

It’s simply buying us back time and in business that is everything. We experience roughly 300 applications in the first 48 hours a property is live and if we had to field 300 peoples phone call, emails and random documents it would be insanity. Now applicants just upload our predetermined questionnaire and requested documents and we focus on the running of our business

  ### 2. Smooth Setup, Personal Messaging Enhances Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veresia M. | Property Manager and Maintenance Assistant  

**Reviewed Date:** November 27, 2025

**What do you like best about PlanetVerify?**

I like PlanetVerify because it operates smoothly and effectively for our needs. The system is simple and facilitates a seamless process for applicants to submit their applications, making my workflow more efficient. The easy search bar is a feature I particularly appreciate, as it enhances the product's user-friendliness by allowing quick access to information. I love the ability to write personalized messages to each individual applicant, which adds a personal touch to our communications and enhances the overall experience. The initial setup of PlanetVerify was smooth, contributing to a positive user experience from the outset. Overall, my experience with PlanetVerify has been highly satisfactory, and I would rate it a 10 for its efficiency and ease of use, making it highly recommendable.

**What do you dislike about PlanetVerify?**

I find the system can be a little slow, which impacts my efficiency. Additionally, there is no portal available to look for contact details for support, which makes it difficult when I need assistance. I also feel the system could improve by showing how many reminders were sent to each applicant, as having a log of message frequency would help in tracking communication efforts.

**What problems is PlanetVerify solving and how is that benefiting you?**

I find PlanetVerify simplifies application submission, offers easy search, and enhances personalization with individual messaging.

  ### 3. Saves Us Time and Streamlines Applicant Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Igor F. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about PlanetVerify?**

The portal frees up valuable time in our office in sorting, collating and dissemination of applicants

**What do you dislike about PlanetVerify?**

The front end is difficult to navigate, Properties with applicants at different stages of the application process can sometime be a little clunky to navigate

**What problems is PlanetVerify solving and how is that benefiting you?**

When we have property with a large amount of interest Planet Verify allows us to weed out the parties who are really interested rather than those who have set up a search and are no longer interested saving a lot of time.

  ### 4. Time-Saver with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry Property M.

**Reviewed Date:** November 28, 2025

**What do you like best about PlanetVerify?**

I love how PlanetVerify significantly saves me time when screening tenant applications. The process is streamlined and efficient, making what could be a time-consuming task much more manageable. Additionally, I appreciate how very easy the initial setup was, which allowed me to start benefiting from its features almost immediately. Given these advantages, I feel confident in recommending PlanetVerify, which is why I'm very likely to suggest it to friends and colleagues.

**What do you dislike about PlanetVerify?**

I believe PlanetVerify could be improved by utilizing AI to screen submitted documents, which would make the process more efficient and possibly even more accurate.

**What problems is PlanetVerify solving and how is that benefiting you?**

I find PlanetVerify saves me significant time in screening tenant applications, streamlining the process efficiently.

  ### 5. Effortless to Use and Loved by Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mandy M. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about PlanetVerify?**

How simple it is to use, and feedback from clients the requests are sent to complete without any queries to us.

**What do you dislike about PlanetVerify?**

The archiving of data due to our large volumes.

**What problems is PlanetVerify solving and how is that benefiting you?**

Gathering data from clients and prospective clients - it comes back to us in one file and sent promptly due to ease of use for our clients.

  ### 6. Service, Support and Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick S. | Operation Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about PlanetVerify?**

Easy to use, easy to teach others. It streamlines our important risk management processes to make it seemless for our customer. their customer success and support teams are veery quick to help us and regularly update us with new features to help keep us more secure in an increasingly more sophisticated risk environment. Highly recommended all round.

**What do you dislike about PlanetVerify?**

None come to mind, we have been longstanding customers.

**What problems is PlanetVerify solving and how is that benefiting you?**

Risk management and commercial objectives

  ### 7. Planet Verify has transformed our employee onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Conleth M. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2020

**What do you like best about PlanetVerify?**

Planet Verify removes the tedious and time consuming collection of employee data when onboarding a new recruit. No more chasing paperwork, emails and phone calls. In a few very simple and straightforward steps, you can gather all of the customisable information and data that you require from a new employee. It is then very easily used with in house systems to seamlessly onboard in payroll, HR and other necessary departments.

In addition, Planet Verify puts IT Departments at ease as it removes the possible threats of malware and other virus programmes potentially gaining access by the use of sharing attachments in email.

**What do you dislike about PlanetVerify?**

Nothing of note. Having used the platform for 2+ years we have seen regular improvements, expecially related to the app and speed of access to the data.

**What problems is PlanetVerify solving and how is that benefiting you?**

It has improved efficiency in our fast paced retail and manufacturing space allowing us as HR professionals to concentrate our time on other areas.


## PlanetVerify Discussions
  - [What is PlanetVerify used for?](https://www.g2.com/discussions/what-is-planetverify-used-for)

- [View PlanetVerify pricing details and edition comparison](https://www.g2.com/products/planetverify/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+04%3A46%3A02+-0500&secure%5Bsession_id%5D=6d1ed87b-94a5-4b06-bfce-ad1625f6a671&secure%5Btoken%5D=0c038972c6ac7a26afaf166b5741e2cc42dd9c4fe84fd0b0542b609296e93066&format=llm_user)

## PlanetVerify Features
**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage

## Top PlanetVerify Alternatives
  - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews)
  - [FullCircl](https://www.g2.com/products/fullcircl/reviews) - 4.5/5.0 (239 reviews)
  - [iDenfy](https://www.g2.com/products/idenfy/reviews) - 4.9/5.0 (223 reviews)

