# Plan B Commerce Reviews
**Vendor:** Plan B Commerce  
**Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)
## About Plan B Commerce
Plan B Commerce is a Sydney-based Salesforce Partner specializing in process automation and operational excellence through the Salesforce Cloud Platform. Established in 2015, the company has successfully collaborated with various government organizations to implement Salesforce Service Cloud solutions. Their team comprises developers, business experts, and certified Salesforce consultants dedicated to delivering tailored Salesforce strategies. Key Features and Functionality: - Certified Professionals: The team includes certified administrators, platform developers, and sales and service consultants, ensuring a high level of expertise. - Comprehensive Services: Offering business consulting, systems integration, custom development, and preconfigured solutions to meet diverse client needs. - Industry Experience: Years of experience in delivering process automation solutions, particularly for government organizations. Primary Value and Solutions Provided: Plan B Commerce focuses on achieving operational excellence by automating processes through the Salesforce Platform. They work closely with clients to identify, develop, and implement effective Salesforce strategies, ensuring customer success, collaboration, and continuous innovation.






- [View Plan B Commerce pricing details and edition comparison](https://www.g2.com/products/plan-b-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+09%3A06%3A59+-0500&secure%5Bsession_id%5D=29093411-98c0-481e-9a4c-d79dd27b2e0e&secure%5Btoken%5D=36b274339cca18a43148361a3f2d795deb19a98a4979872621b2f766c64d5889&format=llm_user)

## Plan B Commerce Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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