--- title: Sales Engagement Reviews meta_title: 'Sales Engagement Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Sales Engagement works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 10 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Sales Engagement Reviews **Vendor:** PipeGen.ai **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.0/5.0 **Total Reviews:** 10 ## About Sales Engagement Inside sales teams depend on PipeGen for prospect data + multi-channel engagement. Enable your inside sales team with the most up-to-date direct dials and email addresses. Automate your outbound sequences across email, phone, LinkedIn, and hand-written cards. PipeGen.ai was developed for mid-size companies to accelerate their growth within a single platform. ## Sales Engagement Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love the **automation capabilities** for seamlessly managing outbound tasks and building prospect lists efficiently. (1 reviews) - Users find **Sales Engagement easy to use** , allowing seamless completion of sales tasks directly within Salesforce. (1 reviews) - Users benefit from **email tracking** , simplifying prospect list building and automating outreach across multiple platforms. (1 reviews) - Users appreciate the **ease of lead generation** , including finding emails and automating outbound tasks across platforms. (1 reviews) - Users value the **seamless integration with Salesforce** , allowing efficient management of sales tasks without platform switching. (1 reviews) **What users dislike:** - Users experience **data inaccuracy** due to challenges in integrating the tool with their CRM, causing discrepancies. (1 reviews) - Users find the **email management process clunky** , struggling with workflow creation and bounced email handling. (1 reviews) - Users find the **error handling** to be inadequate, affecting workflow creation and bounced email management. (1 reviews) - Users find **integration issues** challenging, complicating engagement with their CRM and causing potential data discrepancies. (1 reviews) - Users find the **learning curve steep** , making it challenging to create efficient workflows and manage bounced emails. (1 reviews) - Limited Reporting (1 reviews) - Missing Features (1 reviews) ## Sales Engagement Reviews ### 1. Seamless Sales Engagement Natively Integrated with Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Ana G. | Inside Sales Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 19, 2025 **What do you like best about Sales Engagement?** Because Sales Engagement is built directly into Salesforce, it is straightforward to use and enables users to complete all their sales cadence steps within Salesforce itself. This eliminates the need to switch between different platforms or applications. **What do you dislike about Sales Engagement?** The reporting features are not top-notch, and since this is a Salesforce add-on, it lacks some of the extra functionalities—such as power dialing—that you might find in dedicated sales sequencing tools like Nooks or Outreach. **What problems is Sales Engagement solving and how is that benefiting you?** Increasing efficiency across our top-of-funnel teams, therefore driving pipeline across greater sales org. ### 2. Sharing my experience of using pipegen.ai **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish O. | Business Development Representative, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 23, 2024 **What do you like best about Sales Engagement?** To be able to easily build my prospect list, from finding emails to phone numbers and automate all my outbound tasks over email, phone and LinkedIn. **What do you dislike about Sales Engagement?** It's adds to the tally of tools that you use for the engagement, and pathing them up wit the CRM can be tricky, and at times may result in data discrepancy as well. Would have been if I can automate my outreach activities from the CRM itself. **What problems is Sales Engagement solving and how is that benefiting you?** Sales engagement gives you a holistic view of all your accounts, prospect, contacts and cadences which helps you track not only your activities but your performance as well. And analytics provided by the tool also assist you in finding the areas for improvement. By leveraging it you can plan and strategize better. ### 3. Sales Engagement **Rating:** 3.0/5.0 stars **Reviewed by:** Daniel F. | Director of Sales and Client Experience, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 12, 2024 **What do you like best about Sales Engagement?** Task views, contact interaction feed, email cadences **What do you dislike about Sales Engagement?** Clunky, hard to create workflows, doesn't handle bounced emails well **What problems is Sales Engagement solving and how is that benefiting you?** Lead generation and outbound emails ### 4. Sales engagement for consistent interaction **Rating:** 4.0/5.0 stars **Reviewed by:** Balu D. | Marketing Automation Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 12, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sales Engagement?** Sales engagement can be in different forms, emails you sent, calls you had, content you share over email, social media postings. All this will be counted as sales engagement. **What do you dislike about Sales Engagement?** Not getting good open clicks for campaigns, cancelling meetings, changing mind at last moment. **What problems is Sales Engagement solving and how is that benefiting you?** Driving personalised outreach without depending on marketing. ### 5. Sales Engagement and its best **Rating:** 5.0/5.0 stars **Reviewed by:** Aasath Khan N. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 05, 2023 **What do you like best about Sales Engagement?** Sales engagement is the best to work in day to day life according to me sales engagement is best of all i will refer everyone about the sales engagement and its best **What do you dislike about Sales Engagement?** there is nothing dislike about the sales engagement as i know sales engament is the best i will refer everyone about the sales engagement and best that everyone should know **What problems is Sales Engagement solving and how is that benefiting you?** Sales engament is the process to directly talk with the customer and they belive in us that we give them the best and everyone trust the sales engagement this is the best benefit that they have 100% trust on Sales engagement ### 6. To track your customer journey needs **Rating:** 3.0/5.0 stars **Reviewed by:** Piyush S. | Assistant Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 23, 2023 **What do you like best about Sales Engagement?** It's a useful feature if you want to keep a record of your customers by the sales team. It drives efficiencies and multiplies booking rates by sending personalized messages through email, LinkedIn, etc. **What do you dislike about Sales Engagement?** It has limited options compared to other software, and users need proper training to benefit from it, as initially, it will be hard to understand its multiple uses. **What problems is Sales Engagement solving and how is that benefiting you?** So it is a perfect tool to solve the top-level management hassle. Also, time will minimize, but the output is going to maximize. It also makes the employee tech-friendly. ### 7. Product has great features **Rating:** 4.5/5.0 stars **Reviewed by:** Srihari K. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 12, 2023 **What do you like best about Sales Engagement?** It's native of Salesforce and the cool stuff can be done easily with it **What do you dislike about Sales Engagement?** Reporting and lack of aggressive data collection option **What problems is Sales Engagement solving and how is that benefiting you?** Propeacting the customers and getting more leads ### 8. Salesloft Review **Rating:** 5.0/5.0 stars **Reviewed by:** Olga G. | Account Executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 03, 2023 **What do you like best about Sales Engagement?** As a seller, I find it invaluable to utilize a tool like Salesloft or Outreach in my outbound approach. It also helps me streamline outreach and reminds me when cadences are due. **What do you dislike about Sales Engagement?** I think there are limitations when it comes to copying or bcc'ing other team members as well as seeing if someone logs in whether that's truly the prospect and not someone else. **What problems is Sales Engagement solving and how is that benefiting you?** The main focus is outbound! It allows me to streamline communication and keep track of contacts I've reached out to at that particular account. I also like to use team cadences. ### 9. Best for Lead gen and new prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sales Engagement?** Saves a lot of time in lead generation and is very easy to use. Multi-touch sales platform is the best. Reach out to leads effectively **What do you dislike about Sales Engagement?** Not meant for large companies like Veritas or Symantec **Recommendations to others considering Sales Engagement:** Price-wise this is good. Does the job **What problems is Sales Engagement solving and how is that benefiting you?** I am able to find the right new prospects without wasting much time. ### 10. Sales Engagement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 31, 2021 **What do you like best about Sales Engagement?** the ability to use various mediums to quickly and efficiently send outreach to prospects **What do you dislike about Sales Engagement?** how it doesn't always feel as personalized and customized as proposed **Recommendations to others considering Sales Engagement:** Use all of the different mediums it has to offer **What problems is Sales Engagement solving and how is that benefiting you?** reaching out to prospects effectively ## Sales Engagement Discussions - [What is a sales engagement process?](https://www.g2.com/discussions/what-is-a-sales-engagement-process) - [What do sales engagement platforms do?](https://www.g2.com/discussions/what-do-sales-engagement-platforms-do) - [What is sales engagement software?](https://www.g2.com/discussions/what-is-sales-engagement-software) - [View Sales Engagement pricing details and edition comparison](https://www.g2.com/products/pipegen-ai-sales-engagement/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+17%3A47%3A33+-0500&secure%5Bsession_id%5D=deb2db1d-ab2d-4538-bd42-057face5659c&secure%5Btoken%5D=d518074ce7dcf88a5eb8048e775fb17d309a9f982dabee83f4263a0adc13b1b8&format=llm_user) ## Sales Engagement Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations ## Top Sales Engagement Alternatives - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (9,646 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,134 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,567 reviews)