I like how PiinPoint makes decision-making much faster for us, speeding up our real estate flow and enabling us to validate new sites quickly. The data provided is clear, easy to read, and understand, which helps build a defensible argument for our site selections. The platform's outputs, like maps and reports, look professional and executive-ready, fitting our communication style and helping in franchisee conversations. The SiteMatch tool is incredibly helpful as it allows us to download site plans and broker brochures easily, cutting down on admin work. I find the platform intuitive; even new users like myself and my teammate Charlotte could quickly become efficient. The onboarding process was smooth, thanks to PiinPoint's excellent team. I also appreciate the live chat feature where I can get quick responses from the PiinPoint team, not bots, within minutes, which is very convenient. Review collected by and hosted on G2.com.
As new users of PiinPoint, there isn't much we've identified that needs improvement since we're still getting to know the platform. However, I do think having more customizable reports could be beneficial. We've noticed that sometimes the annual daytime traffic counts aren't as updated as they could be, but I understand that's not directly PiinPoint's issue, as it depends on how those counts are reported. Additionally, I think a franchisee-friendly dashboard would be helpful for sharing data with our franchisees more effectively. Hopefully, as we learn more and possibly increase our subscription, we can access more of the platform's functionalities, including the upcoming AI features we've heard about, which sound promising. Review collected by and hosted on G2.com.