MemberClicks Reviews & Product Details

The support chat is very helpful, and the automatic email transcripts are great! Review collected by and hosted on G2.com.

The self taught learning curve makes things difficult, and the video trainings are too long to get through when you need an answer. I wish you could search clips in a video library for step by step tutorials by situation. Review collected by and hosted on G2.com.

User friendly. Like the reporting feature. Review collected by and hosted on G2.com.

It is going to cost a lot. Feels like bait and switch Review collected by and hosted on G2.com.

This software offers several functions and capabilities. Everything I need to manage our membership, members only website, email marketing, forms and more are all in one place. Review collected by and hosted on G2.com.

There are many settings that have to be turned on and off in Memberclicks to allow or deny access to certain things. These settings are sometimes very hidden and hard to find without calling a rep for help. Review collected by and hosted on G2.com.

Weblink is an excellent CMR program. I enjoy being able to efficiently find customers and gather details on their business quickly. Review collected by and hosted on G2.com.

I wish weblink offered a cleaner interface. Review collected by and hosted on G2.com.

Easy to find contacts, easy to add information Review collected by and hosted on G2.com.

Reports are not user friendly, not tickler button, category names could be clearer Review collected by and hosted on G2.com.

I like that you can customize information. Review collected by and hosted on G2.com.

It is extremely slow! You have to wait so long for information to load. It is also hard to look at multiple categories of information at the same time. Review collected by and hosted on G2.com.

There is literally nothing Memberclicks can't do. It is very robust and can be programmed to handle about anything you might want to do in terms of member management, payments and registration. Forms are thorough and have many options. You can upload and merge with the option to select what is overwritten by the upload. That is an excellent feature! Review collected by and hosted on G2.com.

You have to learn how the site thinks. Support is extra after the first setup. The way to upload payments sent in by check is awkward. Forms can be complicated. and have to be assigned to individual people, so you might have, for example, a population split across multiple identical forms and have no idea how it happened or which one is using which. Review collected by and hosted on G2.com.

It IS association management software (AMS for those not in the association world)... so it does provide some value. CRM, financial data, event management. Review collected by and hosted on G2.com.

The product is archaic - they made a very late and a very slow transition to a cloud-based product, but most of the features (still outdated features, but useful nonetheless) are still only accessible in the desktop-based (!) software. Review collected by and hosted on G2.com.

I liked the very responsive customer service. They were always thorough. Review collected by and hosted on G2.com.

Managing images was a little tricky/clunky. It would also have been helpful to have access to more areas of the website, not having to go through customer service to update something (although they were responsive). Review collected by and hosted on G2.com.

We were able to upgrade our memberclicks website and database in 30 days and get a new website as well. The customer service support we have received both during the transition and after has been outstanding. There's no perfect system out there for every organization, and its not without its quirks, but I've been very happy with the product and how easy it has been to transition over. Review collected by and hosted on G2.com.

A few minor things to be honest, nothing major. Review collected by and hosted on G2.com.