PeoplePerHour.com Reviews & Product Details

Unfortunately, I can’t say what I like best about PeoplePerHour because I was never able to use the platform due to unresolved technical issues and a complete lack of real support. Review collected by and hosted on G2.com.

I paid for PeoplePerHour's fast-tracked freelancer application review, but the service I received was completely unacceptable.

There was a technical issue with my address/location that affected my application, but I was unable to change it myself on their website, so I asked for their help. I submitted multiple support tickets, clearly explained the problem, and attached screenshots and all relevant information they might need to assist me. Despite this, I received only generic, automated responses generated by AI bots. Support tickets were closed after just one AI reply, regardless of my follow-ups explaining that the problem remained unresolved. Even when they asked for feedback and I confirmed the issue was still not fixed, I received no further assistance. Requests for a real human response were met only with AI replies, and threats to escalate the matter were ignored.

Even after publicly reaching out via Twitter (X) and privately through Facebook, I received no response — no comments, no messages, absolutely no way to reach anyone at the company.

I'm writing this review to warn others: do not expect any meaningful support or accountability from PeoplePerHour.

Still waiting... Review collected by and hosted on G2.com.

What I like best about PeoplePerHour is the quality of clients and the consistency of opportunities. The platform feels professional and secure, making it easy to focus on delivering great work. Payment protection, clear project briefs, and an easy to use interface really set it apart. It’s helped me grow as a freelancer and build long term relationships with great clients. Review collected by and hosted on G2.com.

Honestly, I don’t have any major dislikes. My experience on PeoplePerHour has been smooth and positive overall. Any minor issues I’ve encountered were resolved quickly or are part of freelancing in general. Review collected by and hosted on G2.com.

PeoplePerHour provides a simple and user-friendly platform to connect freelancers and clients. The project posting system is straightforward, and the escrow payment method ensures security for both sides. I particularly appreciate the wide range of categories, which makes it easy to find relevant projects. The platform also allows freelancers to build long-term client relationships, which is a huge plus. Review collected by and hosted on G2.com.

Although the platform is useful, the approval process for proposals and reviews can sometimes feel slow. Service fees are also on the higher side compared to some competitors, which can reduce freelancer earnings. Additionally, customer support response times could be improved to make issue resolution faster. Review collected by and hosted on G2.com.

PeoplePerHour offers a user-friendly interface, making it easy to connect with clients and freelancers worldwide. The secure payment system ensures that transactions are safe and reliable. Additionally, the variety of job categories allows freelancers to find projects that match their skills. Review collected by and hosted on G2.com.

The support system of PeoplePerHour is extremely slow, which is not acceptable in today’s fast-paced online marketplace. While other platforms usually provide support responses within 2 minutes to a maximum of 24 hours, PeoplePerHour takes up to a week to reply to emails. This is a major drawback of PPH, as timely support is crucial for both freelancers and clients. Review collected by and hosted on G2.com.

I like PeoplePerHourbecause it’s easy to use, has secure payments, and handles cases fairly and quickly. Review collected by and hosted on G2.com.

Honestly, there's nothing major I dislike about PeoplePerHour. But I do think they should look into fake or inactive jobs that stay open for months without being awarded — this wastes our credits. It would be better if such jobs were auto-cancelled after 30 days and credits refunded. Also, reviewing the credit prices and the 20% commission would really help freelancers. Lowering both a little would make a big difference. Review collected by and hosted on G2.com.

The clients are legit on this and they accept payoneer as withdrawal method which is necessary in some countries, so a solid 9 for this. Review collected by and hosted on G2.com.

Their withdrawal time is so late, like you have to wait 14 days after client accept your order, and after 14 days you have to wait another 2 days which is processing the funds, and their customer service is so lazy to be honest. Review collected by and hosted on G2.com.

I would like to recommend for freelancing, because it provide us a great opportunity to change ourself. That's why I would like to share my friends Review collected by and hosted on G2.com.

Giving the very less free proposal to connect with client. Review collected by and hosted on G2.com.

You can find new and exciting projects on the platform Review collected by and hosted on G2.com.

Sometimes some people posting projects offer a very low pay, maybe thinking they would get a good bargain. But I think that only lowers the quality and service they would get Review collected by and hosted on G2.com.

All freelancer platforms have their own problems, but PPH is IMO easily the most reliable and easy to use.

There are too many freelancers out there who can't speak English properly, won't hold prices, and under-deliver anyway. The hidden cost in time and missed deadlines can be significant.

PPH isn't the only platform, but it's the one I go to first. Review collected by and hosted on G2.com.

I'm very happy as a purchaser. But my experience as a seller a few years ago made me realise that, after commissions and promotional costs, PPH was earning at least as much as I was.

I didn't entertain the idea again.

But it works for a lot of people... Review collected by and hosted on G2.com.

User-friendly, easy, and best support services. Review collected by and hosted on G2.com.

The number of jobs available is lower than that of some other platforms. Review collected by and hosted on G2.com.