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Pathway Labs

By Pathway Labs

4.7 out of 5 stars
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Pathway Labs Reviews (9)

Reviews

Pathway Labs Reviews (9)

4.7
9 reviews

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Rod B.
RB
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Pathway helps us manage student aquisition and record-keeping."
What do you like best about Pathway Labs?

We operate a small vocational school and we needed a software platform to help us manage student records. Pathway Labs has helped us increase efficiency by automating most of the tasks for our school administrators and teachers. Most importantly, Pathway Labs did this at a price point that we could comfortably afford. Many other companies with similar features were priced out of our range. I can attest that the management team of Pathway Labs listens to their customers. If an issue arises, I can submit a trouble ticket and I will get a response in a timely manner. Keep things simple is the message I send to all my vendors. Many parts of this platform are intuitive and created with the end-user in mind. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

Other Platforms may have more features or more support staff, but that comes at a much higher cost. Pathway Labs meets our needs at a price we can afford. As my school grows, I would like to see more features rolled out to support our administrative and education teams. One possible method could be tiered-pricing for different levels of features. Review collected by and hosted on G2.com.

Education D.
ED
Director of Education
Small-Business (50 or fewer emp.)
"Good platform with the potential to be great."
What do you like best about Pathway Labs?

User/customer support is by far the standout. Any issue, question, request, etc, is always responded to promptly and any issue being worked on immediately. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

I think there is space for improvement with student time tracking/reporting. That seems to be the thing that we have had the most challenges with. Review collected by and hosted on G2.com.

AL
Program Director
Mid-Market (51-1000 emp.)
"I really like pathways and the owners have been helpful and accommodating."
What do you like best about Pathway Labs?

I like how I can break down the attendance by class and courses. I love the new QR code and the owners are amazing. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

Still figuring out the best way to run monthly reports. Also, we have an issue with students not being able to clock, but not sure if it's a server error or pathway. Review collected by and hosted on G2.com.

Michael H.
MH
President
Small-Business (50 or fewer emp.)
"Pathway Labs have been an absoulute life saver for our business."
What do you like best about Pathway Labs?

They are accomadating in every way, professional on every level, and always making their product better and more of a tool. Their product has been easy to implement into our business and transformed it for the better. We use pathway every day. Pathway Labs is the hub of our operation. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

I cannot think of a down side. They excel in every area. Review collected by and hosted on G2.com.

SP
Administrative Assistant
Small-Business (50 or fewer emp.)
"Accessible and user friendly"
What do you like best about Pathway Labs?

The most helpful thing about Pathway Labs for me is it helps our company to keep track of our students attendance, and their grades, classes, present and past all in one platform. Also that they can see their own attendance and grades. We use it everyday at our school and it was really easy to integrate and to implement this software to our students. Also the support from the Customer Support team has been invaluable and they help us overcome every issue we have encountered. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

There is nothing really I dislike about Pathway Labs. Sometimes we may find some visual glitches, but it is nothing that can't be solved after refreshing the site. Review collected by and hosted on G2.com.

Hope S.
HS
Manager
Small-Business (50 or fewer emp.)
"Great Customer Service"
What do you like best about Pathway Labs?

Their customer service and assistance in learning and understanding the program. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

I had no issues to dislike about Pathway Labs. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Small-Business (50 or fewer emp.)
"Pathway is a flexible program that is improving how we track attendance hours."
What do you like best about Pathway Labs?

I am excited about the addaptations that Pathawy Labs works on every quarter to improve their program. They are also helpful in considering how we can adapt the program to work meet our unique program needs. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

We are an unusual English school and need to complete functions differently than most other schools. For example, we do not need student portals, and may want to re-add students to a class after they have been removed from the class. Review collected by and hosted on G2.com.

Julio J. V.
JV
Designated School Official
Small-Business (50 or fewer emp.)
"Pathway Labs has been fantastic in all aspects."
What do you like best about Pathway Labs?

The team at pathway labs is a dedicated group of people. Their customer service is unmatched and their ability to solve issues that cater to our business model is incredible. Pathway labs has significantly streamlined our work flows and made our customer experience much more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

Everything with pathway labs has been fantastic. Review collected by and hosted on G2.com.

JR
Small-Business (50 or fewer emp.)
"I am an executive for our institution"
What do you like best about Pathway Labs?

Pathway Labs took the time to learn about our programs and processes and developed a platform with our goals and objectives in mind. It was really easy to work with the team. Review collected by and hosted on G2.com.

What do you dislike about Pathway Labs?

The only downside about Pathway Labs is that they don't provide third-party servicing for financial aid. Otherwise, they are a one-stop shop for admissions, student information system, time keeping, and academics. Review collected by and hosted on G2.com.

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