Patchworks Reviews (55)

Reviews

Patchworks Reviews (55)

4.6
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Patchworks, highlighting how the platform simplifies complex integrations without requiring extensive technical skills. Many appreciate the intuitive interface and the ability to quickly set up integrations, which significantly reduces project timelines. However, some users note that more complex configurations may still require technical assistance.

Pros & Cons

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SK
Stephen K.
Managing Director
Small-Business (50 or fewer emp.)
"Great experience with Parchworks!"
5/5
What do you like best about Patchworks?

We've recently used Patchworks for a recent integration project with one of our ecommerce clients integrationing into a legacy ERP for stock, orders etc

The team offered great support and helped us solve a number of tricky set up issues pertaining to our clients requirements.

The nature of it's lo code, no code architecture allows for a combination of both developer and non developer teams to work together. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

There's a learning curve like any software and we were an early vendor to adopt their new lo code tech stack and lean into their go to maket strategy where it's vendor led, vs project delivery by the internal patchworks team. This meant both sides leaning into a collaborative approach to delivery. We are now very confident with both the platform and best practice approaches to integration. Review collected by and hosted on G2.com.

DP
Dan P.
CEO
Mid-Market (51-1000 emp.)
"Highly Effective Shopify-Centric iPaaS"
5/5
What do you like best about Patchworks?

Patchworks helps us integrate Shopify with almost every third-party system used by our clients. Historically this has been a pain-point for Swanky's clients, and typically required custom middleware which introduced both risk and complexity to platform migration projects.

Our technical teams enjoy working with Patchworks' product and teams. We are well aligned at a partnership level and very pleased with the positive impact that working with Patchworks is having for both our clients and our own business. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

There is some prevailing negative market sentiment about previous versions of Patchworks' product. We're not seeing the same issues in the (excellent) new product, but are having to do some additional educational work to clarify that the new platform is different from the legacy offering. Review collected by and hosted on G2.com.

ET
Emil T.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"A product that simply works"
5/5
What do you like best about Patchworks?

Patchworks for us is a reliable tech partner, always available, attentive to our needs, and delivering a product that simply works. We have a quite complex IT infrastructure to manage, and the Patchworks connectors are one of the parts we don't have to worry about. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

You have to meet them, they are amazing! Review collected by and hosted on G2.com.

MO
Marc O.
Head of Ecommerce
Mid-Market (51-1000 emp.)
"Patchworks middleware is reliable and flexible`"
4/5
What do you like best about Patchworks?

Reliable, it just works. We've had no discernable downtime and flows cover all our requirements for orders / refunds up and stock down between shopify and our OMS/ERP Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

Implementation was done by 3rd party agency and was more difficult than expected Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"I took a quick glance at it and it does look interesting."
3.5/5
What do you like best about Patchworks?

Ease of integration with existing workflows or existing technology Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

Uncertainty as to where to start upon registration Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great peak support"
5/5
What do you like best about Patchworks?

Patchworks was a great support over peak trading, Everything ran seamlessly! Great planning so everything from orders, product to fulfillment all ran smoothly.

Great job Patchworks! Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

Support could be faster at times, but this is improving now. As a customer you can log into your own portal and rectify a problem yourself. Review collected by and hosted on G2.com.

Phil B.
PB
Phil B.
Partnerships Director
Mid-Market (51-1000 emp.)
"Powering Connections and Simplifying Integrations"
5/5
What do you like best about Patchworks?

Patchworks empowers our customers by simplifying integrations and maintaing connections with 3rd party systems. Rapdily reducing the time to value by allowing non-technical users to create process flows and do away with point to point vendor specific apps.

Using the Patchworks integration platform as a service (iPaaS) not only saves time, it also reduces implementation costs and ongoing maintaince fees.

Our customers can use Patchworks to automate and manage the flow of data across their entire ecosystem and support any type of integration scenario, not matter how complex. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

The Patchworks platform is too simple to use, therefore making it hard to charge customers for what would otherwise be complex integrations projects. Review collected by and hosted on G2.com.

Paula A.
PA
Paula A.
Omnichannel Technical Delivery Lead
Retail
Mid-Market (51-1000 emp.)
"A new world of opportunity to leverage technology and serve businesses efficiently."
4.5/5
What do you like best about Patchworks?

Patchworks offers a great portfolio of integrations and are working towards many more. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

As with any other platform, there is a learning curve to grasp BAU tasks. Review collected by and hosted on G2.com.

Simon B.
SB
Simon B.
Client Services Director
Mid-Market (51-1000 emp.)
"Makes integration easy!"
5/5
What do you like best about Patchworks?

Patchworks makes complex integrations a thing of the past. Yes there is an investment at the outset to implement it, but once in place changing endpoints or flows of data is really straightforward. The team at Patchworks are always on hand to advise and help too, so here's to a successful partnership. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

SO far there is nothing to dislike about the platform, so all good. Review collected by and hosted on G2.com.

Dorant D.
DD
Dorant D.
Account Executive
Enterprise (> 1000 emp.)
"Best eCommerce integration solution"
5/5
What do you like best about Patchworks?

Flexible, no-code needed, great piece of tech. Always recommend them when I work with ecommerce brands especially when they choose to go composable and want to integrate fast with a modern IPaaS. Review collected by and hosted on G2.com.

What do you dislike about Patchworks?

They previously were implementing solutions themselves, which meant they couldn't take all the work from the high demand they had. They've now switched to a true SaaS product and have SIs implement which speeds up the process and means they can take on more project. Review collected by and hosted on G2.com.