--- title: Pastel Reviews meta_title: 'Pastel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Pastel works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 14 scale: '5' date_modified: '2026-10-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Pastel Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Pastel enhances productivity by simplifying comments and file attachments. (1 mentions)
Users find data accessibility lacking due to required account creation and limited tutorial availability, hindering client adoption. (1 mentions)

Top Pros or Advantages of Pastel

Top Cons or Disadvantages of Pastel

Pastel Reviews (14)

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Reviews

Pastel Reviews (14)

View 1 Video Reviews
4.5
14 reviews
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Karla G.
KG
Karla G.
Project Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"It is like figma but much more user friendly!"
4.5/5
What do you like best about Pastel?

It eliminates long meetings that could be emails, and also gets rid of vague emails. Once you manage to make it work it is very easy to use. Leaving comments and attaching files is super simple. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

It requires creating an account and downloading a chrome extension that many clients do not feel like doing. Also it is not that popular so you cant really find a lot of tutorials or information. Wish it was more accessible so clients were easily persuaded to use it. Review collected by and hosted on G2.com.

RN
Ryan N.
Chief Operations Office
Mid-Market (51-1000 emp.)
"Intuitive and Easy to Use for Customers"
4/5
What do you like best about Pastel?

It's so easy to use. I appreciate how intuitive it is for customers. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

Pricing was not as competitive as Bugherd. Review collected by and hosted on G2.com.

Aamir M.
AM
Aamir M.
Founder
Small-Business (50 or fewer emp.)
"Streamline Your Marketing Approval Process with Pastel"
5/5
What do you like best about Pastel?

What I like best about Pastel is that it simplifies the process of reviewing and approving marketing collateral, making it easy for teams to collaborate and provide feedback on live websites, PDFs, and image files all in one place. It also has features such as work statuses, @mentions, and tags to keep track of progress and streamline the approval process. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

One thing that could be improved on the pricing page is the lack of a clear comparison between the different plans offered. It would be helpful to have a detailed breakdown of the features included in each plan, and a comparison chart to easily compare the different options and select the plan that best fits their needs. Review collected by and hosted on G2.com.

Marziya K.
MK
Marziya K.
placement consultant(freelancer)
Small-Business (50 or fewer emp.)
"Efficient yet EASY TO USE !"
5/5
What do you like best about Pastel?

I have a small business and I am too bad at using technology. I was into the old style of accounting. Hence, I had a hard time keeping up with the modernism to use tools for accounting, but I was referred to this tool and it's so easy and effective. I say goodbye to accounting books now. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

I could not think of anything which is not helpful here as I have earned a lot of money after using this one and there is no looking back. God bless the maker of this one, how could they understand customer needs so well, bullseye!! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Pastel is amazing for reviewing websites!"
5/5
What do you like best about Pastel?

I love how you are able to view and interact with a website and add comments directly on it. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

It is sometimes a little buggy when interacting with a website. Review collected by and hosted on G2.com.

Fedieson L.
FL
Fedieson L.
Freelance Graphic Designer
Mid-Market (51-1000 emp.)
"Pastel review"
4.5/5
What do you like best about Pastel?

Pastel is a much better method of providing feedback on designs rather than trying to do it over email. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

Maybe this has less to do with Pastel, but when I send a Pastel board to some clients, they can't understand how to use it and just send me an email anyway. Review collected by and hosted on G2.com.

Tara T.
TT
Tara T.
Director of Curriculum & Scholar Experience
Small-Business (50 or fewer emp.)
"I love Pastel!"
5/5
What do you like best about Pastel?

I love how userfriendly and easy Pastel is, especially for nontechnical teams! Review collected by and hosted on G2.com.

What do you dislike about Pastel?

There's nothing I dislike about Pastel!!! Review collected by and hosted on G2.com.

jenny liza o.
JO
jenny liza o.
CEO and Founder
Small-Business (50 or fewer emp.)
"Revolutionized our website QA process with clients!"
5/5
What do you like best about Pastel?

Pastel is very easy for our team and clients to use. It organizes feedback quickly and helps ensure we are getting all the information we need to action our client's feedback accurately. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

Enterprise or custom pricing plans for large agencies would be welcomed! Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Pastel Review"
4/5
What do you like best about Pastel?

Pricing on Pastel is much cheaper than its competitors in the Market. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

It has a limited number of features, which limits the purpose that it is made for. Review collected by and hosted on G2.com.

Ashli S.
AS
Ashli S.
Digital Marketing Director
Small-Business (50 or fewer emp.)
"Great features, monthly subscription rate too high"
3.5/5
What do you like best about Pastel?

I like the simplicity: paste in a link of a page you are developing, and send it to team members for review. Their feedback gets noted in the corresponding space on the page with details about their platform, browser, etc... Review collected by and hosted on G2.com.

What do you dislike about Pastel?

Monthly rate of $49 too high for the amount of time I need it. There should be lower priced tier options. Review collected by and hosted on G2.com.