OutboundEngine Reviews (160)

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Reviews

OutboundEngine Reviews (160)

View 1 Video Reviews
3.7
160 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent customer service and quality content provided by OutboundEngine, which helps them maintain engagement with clients effortlessly. Many appreciate how the service simplifies marketing tasks, allowing them to focus on their core business. However, a frequent concern is the high pricing, which some feel is not justified given the limited customization options.

Pros & Cons

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Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I have found each team member to be very informed and professional"
4.5/5
What do you like best about OutboundEngine?

The fast pace that they respond is remarkable and they always seem to have the answers to each question that we ask. I also like the positive attitude of each staff member as well as their offer to show us around when we come to Austin Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Nothing, except the questions that I don't have yet Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Attracting client and prospect contacts."
5/5
What do you like best about OutboundEngine?

Every 2 week e-mailing to my e-mail list is so valuable. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Not clear on how I can extract more e-mail contacts from among clients and prospects. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"It was everything the representative said it would be. "
5/5
What do you like best about OutboundEngine?

The expertise of the people working there. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

This review it was to long and didn't explain what each category is about. and it was way to long Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great customer service."
5/5
What do you like best about OutboundEngine?

I love the customer support & service I get whenever I call in. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Nothing that I can think of. Love it all Review collected by and hosted on G2.com.

Barbara M.
BM
Barbara M.
owner
Small-Business (50 or fewer emp.)
"Wasted investment of time and money"
0/5
What do you like best about OutboundEngine?

there is nothing I like about this service. no results Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

they promise results but deliver none. no original content cookie cutter content Review collected by and hosted on G2.com.

Response from Taylor Page of OutboundEngine

Hi Barbara,

I’m so sorry to hear about the negative experience you had with OutboundEngine. I'd love to connect offline to discuss further and I hope we can find a solution that will have you feeling better about your time with us. You can call or email us anytime between the hours of 8 am - 6 pm CST at 888-988-5526 or reviews@outboundengine.com.

Best,

The OutboundEngine Team

Renee Marie J.
RJ
Renee Marie J.
Broker Associate
Real Estate
Small-Business (50 or fewer emp.)
"Mostly Enjoy this Company"
4/5
What do you like best about OutboundEngine?

I love the newsletters, and did enjoy the social media posts Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

There needs to be an option of just newsletters. I just switched companies for my website, which now includes social media, blogging, and listing advertising, so I called to see about just having a newsletter through you guys. I love your newsletter, but you don't have a cheap package with just the newsletter. Review collected by and hosted on G2.com.

Jay E.
JE
Jay E.
Small-Business (50 or fewer emp.)
"Poor communication, unable to meet their promises, and excuses for not giving a credit"
1/5
What do you like best about OutboundEngine?

Setup was easy, and the on-boarding agent was helpful. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I joined with the expectation that Outbound Engine would keep 3 sources of social media updated. Without notice, Outbound Engine dropped support of Twitter. When I called to request this be fixed, I would told they dropped for some lame reason. I asked for a cancellation, but they said they would charge me 700+ dollars. Instead of stepping up and owning their failure to comply with the agreement I signed, they brushed it off as insignificant and refused to let me cancel without this huge fee.

Avoid this company. Review collected by and hosted on G2.com.

Tim J D.
TD
Tim J D.
Insurance Agent
Insurance
Mid-Market (51-1000 emp.)
"Thought I was getting something else."
0.5/5
What do you like best about OutboundEngine?

The way the sales guy talked me into signing up the first day I looked at the service. It was interesting but would have liked more of a warning it was a 12 month commitment. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

How they did not let me postpone the service. Tried to cancel the day after I signed up and they gave me a very hard time. Thought I might try them in the future but the customer service was brash, slightly rude, and is only available 8-5 weekdays Would not credit my account, even though I never had them do anything for me. Review collected by and hosted on G2.com.

Jenny S.
JS
Jenny S.
Realtor
Real Estate
Small-Business (50 or fewer emp.)
"Excellent content to keep in touch with clients"
5/5
What do you like best about OutboundEngine?

It's so easy. My clients get great, relevant information from me on a regular basis and I don't even have to think about it. The content is great and looks so professional. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I can't think of a thing I don't like. I've like it from the very beginning and it keeps getting better. Review collected by and hosted on G2.com.

Blake S.
BS
Blake S.
Director of Marketing and Operations
Real Estate
Mid-Market (51-1000 emp.)
"So far so good"
4.5/5
What do you like best about OutboundEngine?

The ease of setup and customer support has been top notch. After reading so many bad reviews, I was quite nervous to move forward; however, I have been very pleased with the quality of my assistance. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The website layout could be a bit more modern. Review collected by and hosted on G2.com.