# OpenLab Reviews
**Vendor:** Agilent Technologies  
**Category:** [Electronic Lab Notebook (ELN) Software](https://www.g2.com/categories/electronic-lab-notebook-eln)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 13
## About OpenLab
Agilent&#39;s OpenLab Software Suite is a comprehensive informatics solution designed to streamline laboratory workflows by integrating data acquisition, management, and analysis across various instruments and platforms. This suite enhances collaboration and ensures data integrity, making it ideal for laboratories aiming to improve efficiency and compliance. Key Features and Functionality: - Chromatography Data Systems (CDS): OpenLab CDS provides robust control over a wide range of instruments, including Agilent&#39;s LC, GC, LC/MS, and GC/MS systems. It offers advanced data analysis tools, customizable reporting, and supports method development with features like integration optimization and data flagging algorithms. - Data Management: OpenLab ECM and OpenLab Server facilitate secure storage, retrieval, and sharing of laboratory data. The latest versions introduce enhanced web interfaces, direct cloud storage integration with AWS and Azure, and support for data from various sources, including Waters Empower. - Lab Workflow Management: The suite includes tools for managing laboratory workflows, ensuring compliance with regulatory standards, and optimizing routine analysis tasks. Features like the System Activity Log provide centralized monitoring of all system activities, aiding in audit preparation and system oversight. Primary Value and User Solutions: OpenLab Software Suite addresses the critical needs of modern laboratories by providing a unified platform that enhances data integrity, ensures compliance with global regulatory requirements, and improves operational efficiency. By integrating various laboratory functions into a cohesive system, it reduces the complexity of managing multiple software solutions, minimizes the risk of data breaches, and supports laboratories in maintaining up-to-date, secure, and efficient operations. This comprehensive approach allows laboratories to focus on scientific discovery and innovation while ensuring their data management practices meet the highest standards.



## OpenLab Pros & Cons
**What users like:**

- Users value the **ease of use** of OpenLab, making their experience smooth and efficient. (1 reviews)

## OpenLab Reviews
  ### 1. Best software for the HPLC

**Rating:** 4.5/5.0 stars

**Reviewed by:** MD CHAND ASGAR A. | Senior Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about OpenLab?**

The best thing about the Agilent software is the ease of use they are giving.

**What do you dislike about OpenLab?**

Now a days the AI enabled features is being incorporated in the software. I would like to draw the attention of Agilent people to try to incorporate those features also.

**What problems is OpenLab solving and how is that benefiting you?**

Openlab is easy to integrate the HPLC with Mass spectrophotometer. There is no any error of communication between the two devices by using openlab and this is very time saving.

  ### 2. Review of openlab

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rinkesh G. | Quality Assurance Specialist / Project leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2022

**What do you like best about OpenLab?**

The best part of the openlab software is that it helps us to use advance auto integration method which is so precise and user-friendly.
We can use various parameters like shouldering, tangent and it's auto integrate perfectly.

**What do you dislike about OpenLab?**

Since the openlab is high advance software, we need to use computer which has good RAM in it.
Recent issue like communication errorsystem shut down, and software hangs for a minute to respond .

**What problems is OpenLab solving and how is that benefiting you?**

It gives advance feature for auto integration method preparation. It helps to use calibration method so that we can determine slope and directly find concentration of sample by using slope. This is most benifitiing.

  ### 3. innovative platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suresh P. | Project Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about OpenLab?**

electronic music systems like cd music players .

**What do you dislike about OpenLab?**

The older version of openlab is the one I dislike because the application had many issues compared to the new one. We even had archival happened in duplicates and took a lot of storage

**Recommendations to others considering OpenLab:**

There are many archival systems but as far as it goes openlab give a safe environment and good backup architecture

**What problems is OpenLab solving and how is that benefiting you?**

Mainly archival is not something all instruments comes with and even if they do they will work only for that particular application but having openlab we can do archival for many application at same time

  ### 4. Excellent platform to run GC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bhavin A. | Research Lab Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about OpenLab?**

Chemical, chemistry, environment samples

**What do you dislike about OpenLab?**

it can be more interactive in terms of its regular usage. For example, it can give you real time intimation about the "out of the spec" results to take action and to run another sample.

**Recommendations to others considering OpenLab:**

OpenLab is an excellent tool to get the accurate, precise, reliable and user friendly results for the GC analysis for chemicals, effluents and environments samples. I would like to recommend OpenLab to all of the new users of the GC as well as the existing users.

**What problems is OpenLab solving and how is that benefiting you?**

Great GC experience

  ### 5. Best instruments data archival system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashick Romario C. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about OpenLab?**

This COTS application has scheduling of your Instrument system made easy. Also the application support archival of data from applications like Empower also.

**What do you dislike about OpenLab?**

The older version of openlab is the one I dislike because the application had many issues compared to the new one. We even had archival happened in duplicates and took a lot of storage

**Recommendations to others considering OpenLab:**

There are many archival systems but as far as it goes openlab give a safe environment and good backup architecture

**What problems is OpenLab solving and how is that benefiting you?**

Mainly archival is not something all instruments comes with and even if they do they will work only for that particular application but having openlab we can do archival for many application at same time.

  ### 6. Very useful and practical

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2021

**What do you like best about OpenLab?**

OpenLab CDS provides technical controls to help ensure data integrity and facilitate rigorous regulatory compliance

**What do you dislike about OpenLab?**

As soon as you have few more complex logical calculations, it starts to give you problems or just stopped working.

**Recommendations to others considering OpenLab:**

recommend OpenLab to any business that wants to extend its networking and open up analytical data. It's a great way to share information while also remaining on a safe database and platform.

**What problems is OpenLab solving and how is that benefiting you?**

The OpenLab provides a virtual space where students, faculty, staff, and alumni can work together, experiment, and innovate.

  ### 7. Genuinely reviewed different marketing Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2021

**What do you like best about OpenLab?**

It's not only reviewed marketing software also reviewed for CRM ERP CAD and many more

**What do you dislike about OpenLab?**

I don't find much on this. But I can say if they can cover few more areas for review like software based company so that it can benefit for students.

**What problems is OpenLab solving and how is that benefiting you?**

It really smoothen those who are using marketing softwares.

  ### 8. Good company to work with

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2021

**What do you like best about OpenLab?**

Response and service they provide is the best

**What do you dislike about OpenLab?**

Nothing specific that comes to my mind  but previous version has few issues which got resolved in recent release

**What problems is OpenLab solving and how is that benefiting you?**

Archival of the lab instruments which is not very common that open lab provides.

  ### 9. Best workflow among ELNs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Trey G. | Researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about OpenLab?**

The workflow for OpenLab is fantastic. It is easy to use, simple for new users, yet, powerful enough that those familar with other ELNs can maneuver their way around to get powerful insights.

**What do you dislike about OpenLab?**

OpenLab is fantastic for both new users and older users alike but it lacks some features I really enjoy about other ELNs and is more costly than other services

**What problems is OpenLab solving and how is that benefiting you?**

I do think it is quite easy to use and the mobile design is leagues ahead of other platforms so it allows me to speed up my lab workflow tremendously.

  ### 10. OpenLab Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about OpenLab?**

From data collection and analysis to interpretation and management, OpenLAB software transforms analytical data into meaningful results.

**What do you dislike about OpenLab?**

I enjoyed every aspect of OpenLab, however, I didn't like the format of data collection and how it was interpreted.

**Recommendations to others considering OpenLab:**

I recommend OpenLab to any business that wants to extend its networking and open up analytical data. It's a great way to share information while also remaining on a safe database and platform.

**What problems is OpenLab solving and how is that benefiting you?**

We are getting concise, organized data results and able to visibly see team members contributions.

  ### 11. My experience with OpenLAB

**Rating:** 4.0/5.0 stars

**Reviewed by:** D.B. H. | Aerosol and Analytical Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2019

**What do you like best about OpenLab?**

The ease that you can use this software is nice, whether you are coming to it from Empower, Chemstation or TotalChrom, you will find familiar GUI's and control.

**What do you dislike about OpenLab?**

Like most Agilent programs, the version I use and most that I have seen are still running on Windows 7.  When there is a problem with the software, you often learn a work-around and rarely are they ever addressed.

**Recommendations to others considering OpenLab:**

As far as data processing goes, this product works very well, but it is working to be better.  For myself, in pharmaceuticals, the use of this product in a GxP environment can be challenging.  This is more due to the current change from paper documentation to electronic documentation and Agilent has been working very hard to ensure that the future of OpenLAB integrates well into any GxP environment.

**What problems is OpenLab solving and how is that benefiting you?**

I've been in Chromatography for about 10 years now, mostly using Agilent equipment and Chemstation for controlling it.  (Also have experience in Waters, Thermo, PerkinElmer and a few niche companies for things like TGA/DSC and ESR.)  Currently I am using OpenLAB to process aerosol samples from inhalants using a HPLC.

  ### 12. OpenLab

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about OpenLab?**

Ability to run partial sequences as well as full sequences with post-run macros.

**What do you dislike about OpenLab?**

Inability to modify sequences while running partial sequences. Occasional issues with ECM connectivity.

**Recommendations to others considering OpenLab:**

Openlab is very useful when it comes to tracking changes to methods, sequences, reported processing events, integration events, and alteration of raw data.

**What problems is OpenLab solving and how is that benefiting you?**

Better data integrity approaches and audit trail systems.

  ### 13. Openlab for Agilent instrumentation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2018

**What do you like best about OpenLab?**

It controls all instruments, processes data efficiently, and secures and protects data that is applicable to GMP labs

**What do you dislike about OpenLab?**

It secure data does not fit R&D setting because ogins are required and it may lock you out if you forget.

**Recommendations to others considering OpenLab:**

Software can do it all. Administration and control of instruments,  streamlined data processing, and secure data for labs that require GMP standardized data.

**What problems is OpenLab solving and how is that benefiting you?**

It is a software that normally just runs Agilent instruments, but now it allows you to be instrument administrator to control users and create customized data reports that fits your settings. Finally, it secures data for use in clinical GMP lab that requires validated data.


## OpenLab Discussions
  - [What is OpenLab used for?](https://www.g2.com/discussions/what-is-openlab-used-for)

- [View OpenLab pricing details and edition comparison](https://www.g2.com/products/openlab/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A57%3A13+-0500&secure%5Bsession_id%5D=24a2ddc6-5938-4e73-bfcd-c00311133de2&secure%5Btoken%5D=765d17ee3b34ba67020fb548813297f71ba93f39f1188e504cd0f44cedc0688c&format=llm_user)

## OpenLab Features
**Process**
- Data Storage
- Inventory Management
- Protocol Templates
- Intellectual Protection and Compliance
- Comprehensive Search Functionality
- Data Access Authorization

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