Onboard by HR Cloud Reviews (111)

Reviews

Onboard by HR Cloud Reviews (111)

4.7
111 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how it streamlines the onboarding process and enhances employee engagement. The platform's flexibility allows for customization to fit various business needs, making it a valuable tool for HR teams. However, some users note that certain workflows could benefit from more customization flexibility.

Pros & Cons

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Troy S.
TS
Troy S.
IT Manager
Construction
Mid-Market (51-1000 emp.)
"Streamlined Onboarding with Great Support Teams"
4.5/5
What do you like best about Onboard by HR Cloud?

What I like most about HR Cloud Onboard is how much it simplifies the onboarding process. The system is straightforward to use and keeps everything organized, which saves time and cuts down on unnecessary back-and-forth.

Their support team has also been excellent. Antonela, in particular, has been especially helpful, very responsive and easy to work with. Having someone who genuinely helps you get the most out of the platform makes a big difference. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

One downside is that there can be some hiccups during the initial implementation, especially when setting up workflows or getting everything configured the first time. That said, the service team is very responsive and helpful, so any issues we ran into were resolved pretty quickly. Review collected by and hosted on G2.com.

Brittany C.
BC
Brittany C.
Mid-Market (51-1000 emp.)
"User-Friendly Onboarding with Room for Improvement"
4/5
What do you like best about Onboard by HR Cloud?

I use Onboard by HR Cloud for HR candidates in our three nursing supported group homes. It solves a lot of problems because it’s organized and neat, allowing everything to be in one place. I find it very user-friendly compared to the previous HR platform we used, which wasn't tech-savvy or user-friendly at all. I appreciate the little chatbot that helps guide information when I need help, as it’s really helpful to have someone there to assist. I also use features like tasks, where I can bulk assign, bulk delete, and manage terminations easily. The initial setup was really easy too; we were able to get everything up and running quickly under a deadline. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Something that could be improved is probably within terminations or, like, deleting someone from HR Cloud. Maybe making it a little bit easier. It's kind of you have to ask the chatbot, and then it takes twenty four hours. Just being able to manually do that yourself would be helpful. Review collected by and hosted on G2.com.

BS
Bruno S.
junior HR generalist
Mid-Market (51-1000 emp.)
"Clear Onboarding Overview with Easy Progress Tracking"
5/5
What do you like best about Onboard by HR Cloud?

It provides a structural overview of key onboarding tasks, it measures task progression and easily notifies all relevant stakeholders in the process. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I generally do not have any resentments towards HR Cloud Onboard application, so far it has provided me with all the relevant data I needed to make sure onboarding process of my colleagues flows smoothly. Review collected by and hosted on G2.com.

MD
Michael D.
Director of Software Solutions, Integrations & Development
Enterprise (> 1000 emp.)
"Reliable, Flexible, with Excellent Support and a User-Friendly Experience"
5/5
What do you like best about Onboard by HR Cloud?

Our experience with HR Cloud has truly been second to none. The platform offers a highly intuitive HRIS onboarding module with strong workflow automation, configurable onboarding templates, and digital forms management. It is structured in a clear, user-friendly way, making it easy to customize for different departments, roles, and compliance requirements. The system also supports paperless onboarding, e-signatures, and centralized employee data management, which has significantly streamlined our processes.

Bruno Ruzik, our integrations director. He has been an absolute pleasure to work with, both personally and professionally. His deep expertise in HR system integrations, API connectivity, and implementation strategy ensured a seamless rollout. His responsiveness and problem-solving approach made a meaningful difference in optimizing our onboarding workflows.

Having used several other platforms in the past, including tools focused on applicant tracking systems (ATS) and onboarding software, I can confidently say that HR Cloud stands out across the board. It has been a true game-changer for us, reducing manual onboarding workload by over 50%, improving HR process automation, and enhancing the overall employee experience. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

The reporting and analytics features, while functional, could benefit from more flexibility and deeper customization for advanced HR data insights. Review collected by and hosted on G2.com.

Samantha D.
SD
Samantha D.
Director of Operations
Small-Business (50 or fewer emp.)
"HR Cloud Simplifies Onboarding with Automated Tasks and Timely Reminders"
4.5/5
What do you like best about Onboard by HR Cloud?

HR Cloud makes the onboarding process very simple. From automatically sending onboarding tasks to new employees to sending reminder emails to the administrative team, the platform helps to make sure that every step is completed on time. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I dislike that there is no way for us to delete forms that we use to use and no longer use.

If we delete the form from our archive it will delte from all the staff's records that did sign that form in the past. Review collected by and hosted on G2.com.

Trisha W.
TW
Trisha W.
Director of Operations
Mid-Market (51-1000 emp.)
"Easy, Fully Supported Onboarding with Outstanding Customer Service!"
5/5
What do you like best about Onboard by HR Cloud?

It was an easy onboarding process. We felt completely supported ever step of the way. We worked with Antonela, and she was always available and able to answer any questions we had. I do not remember the last time we received such great customer service! Highly recommend this company to anyone looking for a way to make onboarding efficient and digital. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

So far, we haven’t found anything to dislike. We’re completely happy with it. Review collected by and hosted on G2.com.

SB
Steve B.
Owner
Mid-Market (51-1000 emp.)
"A very solid workplace onboarding platform"
5/5
What do you like best about Onboard by HR Cloud?

It’s an all-in-one tool with tons of ready-made templates and workflows. You get everything you need to run consistent onboarding across teams and locations, forms, checklists, task automation, and easy tracking. For managing hires and getting folks up to speed, it’s really handy. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Sometimes integrations or external data feeds don’t validate perfectly, which can dent confidence when syncing records. The UI is nice, but a bit more interactivity and polish would make it even better. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Task Reminders Help, but Outdated Features and Poor Accountability Hold It Back"
2.5/5
What do you like best about Onboard by HR Cloud?

I like that the platform stores the onboarding information and is task oriented with reminders for tasks that are due. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I dislike most of the platform features as they are not future forward or easy to use. What I dislike most is the lack of accountability from HR Cloud. When errors or mistakes happen on their end, the always blame someone else and never take accountability. Review collected by and hosted on G2.com.

Jacqueline S.
JS
Jacqueline S.
accountant
Small-Business (50 or fewer emp.)
"Easy to Use with Excellent Customer Support"
4.5/5
What do you like best about Onboard by HR Cloud?

It's easy to use and the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Sometimes there are so many tasks that it can be a little hard to track. Review collected by and hosted on G2.com.

AM
Abraham M.
Owner and CEO
Mid-Market (51-1000 emp.)
"Best platform for onboarding, good indeed"
5/5
What do you like best about Onboard by HR Cloud?

It’s the best way to bring new hires onboard, everything you need is in one place. Forms, checklists, and welcome flows make it simple to get people up to speed and engaged from day one. It helps new employees feel connected and part of the team right away. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

The starting point can be a little tricky for first-time admins, but once you get past the initial setup, most things fall into place. Review collected by and hosted on G2.com.