# Omago Reviews
**Vendor:** Omago  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About Omago
Omago is an AI-powered customer service platform built for small and medium businesses in Hong Kong. It automates WhatsApp and website chat, enabling businesses to reply instantly after hours, capture leads, and handle customer enquiries in Cantonese, English, and Mandarin — with no coding required and setup in under 10 minutes. Omago serves SMEs across retail, food & beverage, and services sectors, helping them compete with larger businesses through always-on customer service automation.






- [View Omago pricing details and edition comparison](https://www.g2.com/products/omago/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A25%3A01+-0500&secure%5Bsession_id%5D=d4ad5784-b5a4-4d9b-884a-37611434e7d0&secure%5Btoken%5D=4d1ede51baf7764247d99be9654c4721e3e08f51c4a22bf23fb19d931445c423&format=llm_user)

## Omago Features
**Customer Support**
- Text
- Speech
- Knowledge Base

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing

**Artificial Intelligence**
- Learning
- Language
- Conversational AI

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