Oho Chat Reviews & Product Details

Oho Chat is an omnichannel chat commerce and customer-service platform built for businesses in Thailand. It brings LINE Official Account, Facebook Messenger, Instagram and website chat into one shared inbox, so sales and support teams can reply faster, auto-assign chats to the right agent, and never lose a conversation. Key features: - Unified team inbox with assignment, tags, notes and response templates - Chatbot and automation (auto-assign, auto-reply, routing) - Built-in customer CRM with contact history and sales ownership - Broadcast and segmented messaging campaigns - AI agents for lead qualification and customer support - Dashboards and reports on team performance and customer journeys - Mobile app for iOS and Android Oho Chat is used by SMEs and growing brands that sell and serve customers through chat, especially on LINE.