NinjaCat Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find NinjaCat to be incredibly easy to use, with intuitive navigation and excellent customer support enhancing their experience. (3 mentions)

Users praise the helpful customer support of NinjaCat, ensuring a smooth setup and ongoing assistance. (2 mentions)

Users enjoy the easy integrations with numerous platforms, simplifying dashboard creation and reporting for diverse clients. (2 mentions)

Users appreciate the seamless integrations of NinjaCat, easily connecting data from multiple sources for effective reporting. (2 mentions)

Users find NinjaCat's navigation ease impressive, appreciating the straightforward interface and helpful customer service. (2 mentions)

Users experience application instability with NinjaCat, resulting in occasional breakdowns despite its sophisticated technology. (1 mentions)

Users experience occasional software bugs with NinjaCat, which can disrupt functionality despite its sophisticated technology. (1 mentions)

Top Pros or Advantages of NinjaCat

1. Ease of Use

Users find NinjaCat to be incredibly easy to use, with intuitive navigation and excellent customer support enhancing their experience.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Endless Possibilities and Effortless Reporting with Ninjacat"

What do you like about NinjaCat?

How easy it is to create dashboards and reports for various clients in different industries. With all of the features available at Ninjacat the possib

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Outstanding Customer Service"

What do you like about NinjaCat?

Incredibly easy UA to navigate. Also, the customer service personnel are incredibly helpful.

2. Customer Support

Users praise the helpful customer support of NinjaCat, ensuring a smooth setup and ongoing assistance.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Endless Possibilities and Effortless Reporting with Ninjacat"

What do you like about NinjaCat?

How easy it is to create dashboards and reports for various clients in different industries. With all of the features available at Ninjacat the possib

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Outstanding Customer Service"

What do you like about NinjaCat?

Incredibly easy UA to navigate. Also, the customer service personnel are incredibly helpful.

3. Easy Integrations

Users enjoy the easy integrations with numerous platforms, simplifying dashboard creation and reporting for diverse clients.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Endless Possibilities and Effortless Reporting with Ninjacat"

What do you like about NinjaCat?

How easy it is to create dashboards and reports for various clients in different industries. With all of the features available at Ninjacat the possib

Kevin G.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Data Integration, Occasional Technical Hiccups"

What do you like about NinjaCat?

Their ability to seamlessly connect to multiple data sources that include GA4, Google Ads, Meta Insights, Yext, and more to a dashboard and monthly re

4. Integrations

Users appreciate the seamless integrations of NinjaCat, easily connecting data from multiple sources for effective reporting.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Endless Possibilities and Effortless Reporting with Ninjacat"

What do you like about NinjaCat?

How easy it is to create dashboards and reports for various clients in different industries. With all of the features available at Ninjacat the possib

Kevin G.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Data Integration, Occasional Technical Hiccups"

What do you like about NinjaCat?

Their ability to seamlessly connect to multiple data sources that include GA4, Google Ads, Meta Insights, Yext, and more to a dashboard and monthly re

5. Navigation Ease

Users find NinjaCat's navigation ease impressive, appreciating the straightforward interface and helpful customer service.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Outstanding Customer Service"

What do you like about NinjaCat?

Incredibly easy UA to navigate. Also, the customer service personnel are incredibly helpful.

Quoc Nhat T.

Mid-Market (51-1000 emp.)

5.0/5

"The best experience"

What do you like about NinjaCat?

The platform is straightforward to use and simple to navigate.

Top Cons or Disadvantages of NinjaCat

1. Application Instability

Users experience application instability with NinjaCat, resulting in occasional breakdowns despite its sophisticated technology.

See 1 mentions

See Related User Reviews

Kevin G.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Data Integration, Occasional Technical Hiccups"

What do you dislike about NinjaCat?

The technology is sophisticated and can do a lot. Because of that, things can break down from time to time.

2. Software Bugs

Users experience occasional software bugs with NinjaCat, which can disrupt functionality despite its sophisticated technology.

See 1 mentions

See Related User Reviews

Kevin G.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Data Integration, Occasional Technical Hiccups"

What do you dislike about NinjaCat?

The technology is sophisticated and can do a lot. Because of that, things can break down from time to time.

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Josh W.

Small-Business (50 or fewer emp.)

4/26/2023

"Great onboarding process. Excellent training and support."

4/5

What do you like best about NinjaCat?

The integration of other reporting methods into a single, easy-to-read report for clients is wonderful. A visual story of how campaigns are performing helps bridge the gap between adops teams and clients. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

A dashboard for clients and reps would be helpful for real-time updates. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

Thank you for the balanced and thoughtful review, Josh! That excellent support you mention is here for anything you might need, so don't hesitate to reach out with any dashboard dreams you might have; we can work together to make them come true.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/27/2023

"Great Reporting!"

5/5

What do you like best about NinjaCat?

Ninja Cat allows me to provide my clients with more metrics in a more digestible way! Clients are loving reporting since we switched over to Ninja Cat. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Sometimes the reports take some time to run but they are worth it! Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

A fantastic review! Thank you so much for sharing your feedback with us.

Carlos M.

Mid-Market (51-1000 emp.)

4/26/2023

"My Experience using the Ninjacat Platform"

4.5/5

What do you like best about NinjaCat?

It allows our team to see data in a more digestible manner. Clients also appreciate the presentation of data. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Honestly, we cannot see where we can easily address an error message. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

Thank you for the review, Carlos! Glad to hear we're helping you and the team save time. Our error messages can be a bit cryptic; we're going to be working on making them more friendly and helpful. In the meantime, our Customer Advocacy Team is always happy to help you troubleshoot any error message and determine next steps. Cheers!

Sami L.

Marketing Analyst/Digital Marketing Specialist

Small-Business (50 or fewer emp.)

7/20/2022

"Good Training and Fun Reports"

5/5

What do you like best about NinjaCat?

When we first started using NinjaCat I found the onboarding/training to be very thorough, and while there is a pretty substantial learning curve support is very responsive and helps you learn new things as you go. They have always been patient with my questions while I was still learning the system. As a previous NinjaCat user I find the current version to be very easy to use and looks much nice than it did just a few years ago. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

The NinjaCat specialist (can't remember her actual title) who built our initial report was a little flaky and hard to work with, she did some odd things to the report that I don't think other people at NinjaCat would have done. She no longer works for NinjaCat but I think this was the only dislike from my team. Review collected by and hosted on G2.com.

What problems is NinjaCat solving and how is that benefiting you?

NinjaCat helps us efficiently pull all of our data into one place to then send to our clients. Previously reporting was done manually by our CSMs and was very time-consuming, it was also not consistent from CSM to CSM. By using NinjaCat we are able to ensure every client gets the same quality report and save time for our CSMs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/26/2023

"Reports look good, adhoc reporting is cumbersome and difficult to learn quickly."

3.5/5

What do you like best about NinjaCat?

I think the information looks good and is presented in an easy-to-follow format. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

I wish it was easier to run comparison reports. Like year to year or Quarter to Quarter reports. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

Appreciate the review! Love that you're able to show clients the value of your work. If there are any issues or ideas you have about reports you'd like to create, reach out to our support team and we'll work on it together.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/27/2023

"Ninja Cat for Political"

3.5/5

What do you like best about NinjaCat?

The easy API integrations, workflow, and support team Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

I wish there were more customization options for the visual/design components Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

Thank you for this review! Glad to hear we're saving you time with API integrations and reporting, and your support team is always here to workshop any ideas you might have in regards to customizations. Thanks again!

Verified User in Computer Software

Enterprise (> 1000 emp.)

4/25/2023

"Shape.io"

4/5

What do you like best about NinjaCat?

The budget tool is so helpful for adding or subtracting incremental from your budget and having the daily budget update accordingly. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

I wish some of the UI had more features, like ideal daily spend compared to actual daily spend in the same view. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

Thank you so much for the review! We're thrilled to hear about your positive experience with the budget monitoring. In regards to your comment about views, reach out to our CSM team and we'll be happy to help you work on that.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/29/2022

"Overpriced for their "roadmap" and not what they actually deliver"

0/5

What do you like best about NinjaCat?

There are a fair amount of connectors that you can bring in. If you do not have the need to blend or manipulate, your data then this should present a decent enough connector for you to show data. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Data

- The capabilities are very limited, especially if you want to manipulate data

- Their connectors are far from complete so, for example, if you want some basic Facebook data you will need to schedule daily emails which won't be parsed until EOD, making this far from real-time

Visualization

- Editing in the backend of NinjaCat is what I imagine using the very first version of PowerPoint ever made would be like

- You can get to your end result, but it is unbelievably complicated and not user-friendly to get there, especially when free tools like Data Studio exist with SUBSTANTIALLY better visualization capabilities

Price

- If this was an all-in-one data and visualization tool it would still be pretty expensive, but the data use case pales in comparison to true data tools like Funnel

- So using this primarily for visualization, compared to much better (and free) tools like Data Studio, there is just no way to justify the price point for this tool

This platform is probably ok for agencies/brands who are very data remedial and want a quick way to get 101 data into a dashboard without it needing to look great Review collected by and hosted on G2.com.

What problems is NinjaCat solving and how is that benefiting you?

To be completely honest, NinjaCat ended up creating more problems for us than they solved. We previously had excellent agency engagement with our dashboard, but since using NinjaCat our engagement has gone way down as the user-experience and inability to blend data has made this very challenging to use and not worth their expense Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

edit

While of course no one likes a no-star rating, your illustration of the problems and frustrations you encountered are useful to our product and customer support teams, as we use these reviews to continue to enhance and improve the platform. We appreciate you taking the time to gather your thoughts and share them with us.

Tom Y.

integration analyst

Enterprise (> 1000 emp.)

7/25/2022

"NinjaCat Great service for NinjaCat APIs"

5/5

What do you like best about NinjaCat?

NinjaCat provided excellent service in assisting us (Torstar customers) to access and use the NinjaCat APIs efficiently, offering good guidance and customer service, enabling us to utilize the NinjaCat APIs effectively with minimal programming effort to accomplish our tasks. Thank you very much! Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Not much, thanks for the service NinjaCat provided. Review collected by and hosted on G2.com.

What problems is NinjaCat solving and how is that benefiting you?

For our advertisers (accounts) checking and creation, and advertiser networks creation, NinjaCat provided excellent documentation, communication for questions, and demonstrations on how to use NinjaCat APIs. This allows us, as customers, to integrate with the NinjaCat system easily with much less effort and complete tasks much faster. Review collected by and hosted on G2.com.

Danielle B.

Senior Campaign Manager

Small-Business (50 or fewer emp.)

10/4/2022

"Easy to use + customize reports. Clients love it!"

5/5

What do you like best about NinjaCat?

Easy to customize reporting. Easy to make client-facing reports + love the automated report sending feature! Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Some metrics + media platforms don't pull into the platform super easily. Review collected by and hosted on G2.com.