# Cotality DASH Reviews
**Vendor:** Cotality  
**Category:** [Property Restoration Software](https://www.g2.com/categories/property-restoration)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 12
## About Cotality DASH
DASH by Next Gear Solutions was designed to run your business more efficiently and save you time and money—job management, accounting, equipment tracking, and sales enablement together in a better way. With the DASH all-in-one platform, you can: • Access job information securely anywhere, any time—even offline. • Get instant access to estimates, invoices, and contracts. • Ditch unnecessary paperwork and avoid data entry errors. • Track costs, payments, and more with dashboards and reporting. Receive online training and 24/7 live support. Build the most successful future for your restoration business with DASH.




## Cotality DASH Reviews
  ### 1. My Review For Next Gear DASH

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shikha B. | Senior Sales Executive, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Cotality DASH?**

We are using for its comprehensive suite of  feature for managing projects.Including job tracking details.Upload seamless photo and documents. Streamlined communication tools and reporting capabilities.Which is allow restoration contractors to manage every aspect of project from start to finish in a single platform.

**What do you dislike about Cotality DASH?**

According to the startup they are now bugs free and better. But sometime we are lost photos due to poo reception and syncing issue . Also drytrack option should automatically sync like the photos.

**What problems is Cotality DASH solving and how is that benefiting you?**

There is a bucket on dashboard for each phases of job. This will helps for track completion, Final payments & proper collections of down progress.

  ### 2. "All in One" Software where new features are stand-alone, extra subscriptions

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Cotality DASH?**

Good at keeping job info organized with alot of optional data points for tracking. Also the customer service team is good to work with.

**What do you dislike about Cotality DASH?**

We have used DASH for 7 years. When we bought the software it was the "All in one" solution for CRM, Reporting, Moisture Monitoring, Customer communication etc. But over the years, instead of imporving their existing platform they have let it stagnate in favor of acuiring other businesses that perform specific functions of their software. They prioritize these standalone product that cost extra. Examples include;
- Aquiring MICA and not improving the DASH's DryTrack or Photos capabilitys
-Buying ProAssist rather than adding communication functions to existing software and making the documents capability in DASH redundant
-Adding Luxor making the marketing/sales side of DASH redundant and irrelavant
-BI Reporting is another "add on" and DASH's internal reports havent been improved in 7 years

Over-all, DASH on its own is a very dated product with very little resources going into it's development. Overtime it has  steadily gotten worse as they acuire other softwares that do the same thing and dont include it in the DASH subscription.

In recent years there have been a number of new products coming to the market, I would reccomend checking them out before getting tied into the DASH system.

**What problems is Cotality DASH solving and how is that benefiting you?**

Job Management

  ### 3. Dash Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Cotality DASH?**

It is able to show all our customers and needed information on one page

**What do you dislike about Cotality DASH?**

it has trouble syncing often with our financial system

**What problems is Cotality DASH solving and how is that benefiting you?**

it holds all our customers and need information in one platform easily accessible by everyone

  ### 4. Great for the biohazard cleanup business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley A. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Cotality DASH?**

Really great to have a CRM tool specific to the industry

**What do you dislike about Cotality DASH?**

Haven't really found much yet! Just wish there were better marketing automation features

**What problems is Cotality DASH solving and how is that benefiting you?**

I wish all of my clients utilized this! I work specific with clients in the restoration space and many of them dont have CRMs at all. Really great tool

  ### 5. Decent Project Management Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chelsi M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Cotality DASH?**

I like that we can load all contracts and documents, drop notes to document along the way and enter dates for milestones. My favorite feature is being able to document calls by calling through the mobile app.

**What do you dislike about Cotality DASH?**

Some of the reporting  features for Dash do not work. Photo reports come out looking unproportioned. When sending Work Authorization contracts and final completion certificates electronically some signatures and features do not load.

**What problems is Cotality DASH solving and how is that benefiting you?**

There is a vast selection of Reports! On the dashboard there is "buckets" for each phase of the job, it helps track completion and proper collection of down, progress and final payments.

  ### 6. It's been a user friendly and helpful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Cotality DASH?**

Next Gear Dash give you all the tools you need to process and produce your job. It's easy to use and very user friendly. It has the capability of veiwing your job in one glance.

**What do you dislike about Cotality DASH?**

Something that Next Gear Dash could look into is Time Sheets. It's been a bit of a stuggle when approving time for many employees and trying to enter everyones time correctly.

**What problems is Cotality DASH solving and how is that benefiting you?**

I believe I was told that each job when created would have a work order 1 created for Labor. This would be so helpful for our tech team who clock into each mitigation job and the work order is already there to be chosen.

  ### 7. Dash was perfect for our restoration company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsay G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Cotality DASH?**

Next Gear DASH's compliance tasks synced perfectly with the SLA targets set forth by various referral programs. It ensured that we met all SLA agreements by completing compliance tasks on time. I also always had a great experience any time I had to reach out for support via their chat feature. The response was prompt, personal, and always helpful. DASH also synced with Quickbooks, which is what we use for our accounting software, so it made it easy to export customers and import accounting information into DASH.

**What do you dislike about Cotality DASH?**

Once we moved out of residential insurance restoration into commercial work, Dash no longer met our needs. It was designed for insurance restoration and worked well in that sector, but it didn't really have the features that we needed in commercial construction.

**What problems is Cotality DASH solving and how is that benefiting you?**

When we used DASH, they were constantly updating their products and services to match changes we saw in the industry. They were familiar with other products we used (Xactimate/Xactware, Quickbooks, etc) which made DASH much more user friendly.

  ### 8. MICA for Restoration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Cotality DASH?**

I find the reports it pulls to be very clear and easy to read. We use these reports to show the work we completed while at jobs as well as give the adjuster/agent a view into what happened both during and after the claim.

**What do you dislike about Cotality DASH?**

I find the moisture reading inputs to be quite difficult unless you are trained correctly in how to add them. As well. if you change a date, it can sometimes cause the other dates to automatically alter.

**What problems is Cotality DASH solving and how is that benefiting you?**

It allows our technicians to put both their photography from the site and their moisture readings right in one place. This is critical as the project manager's assistant sends these files to the agent so they have eyes on the damages their client has suffered.
As well, it allows us to hold file information all in one easy-to-navigate space. This bridges the gap between technicians and office employees who reply on this info.

  ### 9. Great for Keeping Up with Jobs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer C. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2022

**What do you like best about Cotality DASH?**

I like that everyone can stay updated on job progress throughout our organization.

**What do you dislike about Cotality DASH?**

That we have to remove and re-download the app several times each week.

**What problems is Cotality DASH solving and how is that benefiting you?**

It allows us to remain updated on job progress.

  ### 10. NextGear/Restore Mobile 3.0

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anthony M. | Production Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2019

**What do you like best about Cotality DASH?**

Have everything to manage a claim in one place is great--photos, notes, basic info are easily accessible from mobile or desktop.

**What do you dislike about Cotality DASH?**

There's always bugs. They're better now than they have been, but my crew still talks about lost photos due to poor reception and syncing issues. Also, "finish visit" option in drytrack should automatically sync like the photos. So many times we have to manually sync so it appears that the visit is finished on all devices, which makes mismatched data too easy.

**Recommendations to others considering Cotality DASH:**

If you're doing dry logs by paper, make the switch!

**What problems is Cotality DASH solving and how is that benefiting you?**

Satisfying insurance industry requirements at a minimum and making steps toward paperless at best,

  ### 11. Not very user friendly

**Rating:** 1.0/5.0 stars

**Reviewed by:** Robyn P. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about Cotality DASH?**

It's online software so not downloading anything is nice

**What do you dislike about Cotality DASH?**

It is not user friendly, hard to learn, and a pain to set up and sync with accounting software.

**Recommendations to others considering Cotality DASH:**

Dont.

**What problems is Cotality DASH solving and how is that benefiting you?**

Not solving problems, only getting more.

  ### 12. Great order entry program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Cotality DASH?**

I'm able to use this entire program for all my order entry department as well as the customer service department to track orders, check shipping and basically using it for everything the program offers. 

**What do you dislike about Cotality DASH?**

It's old technology and definitely needs an update. 

**What problems is Cotality DASH solving and how is that benefiting you?**

Order and customer service


## Cotality DASH Discussions
  - [What is Next Gear DASH used for?](https://www.g2.com/discussions/what-is-next-gear-dash-used-for) - 1 comment

- [View Cotality DASH pricing details and edition comparison](https://www.g2.com/products/cotality-dash/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A25%3A03+-0500&secure%5Bsession_id%5D=0984e4eb-76bc-4e82-b0f3-c6d8e84c0a31&secure%5Btoken%5D=79ac43faa79ef32112ae8195159cd0d49d682dc13fc409e855afda753b5c8f38&format=llm_user)

## Cotality DASH Features
**Job Management**
- Integration with Inspection Software
- Job Tracking
- Resource Allocation

**Field Service Management**
- Mobile App
- Contract Management
- Industry-Specific CRM

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