Net-Results Reviews & Product Details

Responsiveness of support and willingness to listen to feedback. Review collected by and hosted on G2.com.

Lack of flexibility in features. Here are a few examples: I can't turn a customer off on a particular drip, once they qualify...the only way to get them out is to make them qualify out. I should have a manual kill switch on a particular campaign on a per-lead basis.

The integration you have with your email engine, doesn't match with the settings in my email campaigns that I have set up. Even though I constrain emails to go out at a certain time, if there is a backlog of emails due to any one of your customers sending lots of emails, then my emails may actually go out outside of the constraints I set...this is bad.

Your form mapping tool is shaky at best. I've tried using it several times and it seems to only receive data 50% of the time (this is for a form we already have that your application reads vs. creating a new form).

Your reporting within the campaigns doesn't allow you to constrain the results to certain dates. For example, if I want to see how many emails went out within a certain campaign yesterday, then I have to download 85,000 emails in a .csv file to see that 1,000 of those went out yesterday. Not ideal. Review collected by and hosted on G2.com.

Net-Results allows you to track everything and integrates to your CRM easily providing great insight on all marketing initiatives as well as gives the Sales team an inside look at how their pipeline is progressing. Review collected by and hosted on G2.com.

Web Traffic tracking doesn't give you company names unless they are already one of your contacts - would be nice to have that integrated with database.com etc. Review collected by and hosted on G2.com.

Fast, easy setup/implementation got us going very quickly. This combined with their very helpful and responsive customer support has enabled an inexperienced team to mount effective campaigns in a short period of time. Review collected by and hosted on G2.com.

User Interface can be a little clunky. Landing pages are not currently mobile responsive although this capability is arriving soon. Review collected by and hosted on G2.com.

Lead scoring, though we haven't fully started using that function yet. But I'm very excited for the potential. Review collected by and hosted on G2.com.

There are some barriers for us, as we use NR as a marketing tool, instead of a sales tool. Our CRM, Sugar, allows us to assign Leads vs. Opportunities to different teams/members, this prohibits us from being able to fully utilize some of the functions. Review collected by and hosted on G2.com.

The customer service from our account manager, as well as the support team has made all the difference in our ability to learn and implement Net-Results for our email marketing efforts. Review collected by and hosted on G2.com.

We occasionally find a feature we'd like to have that doesn't yet exist - but I do always feel that my feedback is passed on to the right people for future updates. Review collected by and hosted on G2.com.

Having migrated from Pardot, it's nice not being overwhelmed by the user interface while having most of the features. Review collected by and hosted on G2.com.

Form embedding is only a solution for simple web sites.

No API/service to work against to update/manage contacts or accounts.

Not as robust as Pardot was; sometimes we have to find workarounds. Review collected by and hosted on G2.com.

Their E-News feature is very easy to use, and I love the statistics module that lets me know with one quick glance how the articles went over with the audience. Review collected by and hosted on G2.com.

Was having some trouble with leads not synchronizing, but they have remedied. Review collected by and hosted on G2.com.

I must begin this review by stating the following: I used Net-Results on a trial basis and chose to skip the training as I wanted to see how intuitive it was (though I did tap the customer support team a few times). Furthermore, I am a former Pardot user and I also did a trial of HubSpot and GreenRope. For the sake of simplicity, my comments are in bullet format.

• Customer support – The customer support team blew me away; they were extremely helpful and responsive. They were also very open to feedback to improve the tool.

• Sales process - not overly aggressive (unlike others) but very accommodating and responsive

• Pricing – in comparison to other platforms and based on my budget, Net-Results offers the best overall value. They don’t nickel and dime you for ‘a la carte’ features.

• User interface – very intuitive for someone familiar with marketing automation but may require orientation for newbies

• Dashboards – the right information, where you expect it, clear and easy to consume, and aesthetically pleasing

• Reports– pulling reports was intuitive but I could not find a way to pull extensive user reports (this is most likely due to waiving the training)

• Set-up – Initial set-up was very straight-forward and very fast and required very little IT support. Frankly, in comparing it to my Pardot experience, I’m at a loss as to why a consultant was required to set up Pardot and why it took over a month to get Pardot up and running.

• Features – my use was limited to the below:

o Email & campaign builder - both were very easy to use and intuitive

o Form builder – I did not build any standalone forms but I did link an existing contact form to Net-Results and was amazed at how easy it was to connect

• Marketing automation workflows/trigger marketing and segmentation – while I did not use these features during my trial I did peruse them and found them to be more user-friendly than Pardot’s drip marketing builder. Review collected by and hosted on G2.com.

Tagging accounts from the daily website report was a bit tedious and could be streamlined to improve the process. Reporting could also be streamlined Review collected by and hosted on G2.com.

Ease of use and the ability to automate lead generation. I cannot go past the fantastic support this team offers with no question deemed too silly. Review collected by and hosted on G2.com.

Can't think of anything other than I wish they had a support team closer to me and in my time zone Review collected by and hosted on G2.com.

Ease of setting up email campaigns and their support team's quick response. Review collected by and hosted on G2.com.

The snail builder seems a bit dated and has formatting issues. Review collected by and hosted on G2.com.