Net-Results Reviews & Product Details

Real-time access to exactly what is going throughout the most important pages on our website and it's all tied into our email marketing...also through Net-Results. Review collected by and hosted on G2.com.

The only thing I can point to is that Google no longer provides the search term for organic traffic but they stopped providing it through Google Analytics also. Review collected by and hosted on G2.com.

We looked a long time for a company like net results to integrate all of our marketing, CRM, and pretty much connect the dots. They do this and more. Also, they have fantastic support and never seem to be unavailable. Review collected by and hosted on G2.com.

Net Results requires a pretty high level of knowledge on parts of their platform. This isn't as easy to use as some of the other platforms, but also exceeds other standards. Review collected by and hosted on G2.com.

“Net-Results is the professionals choice when it comes to marketing automation. The only thing I found more comprehensive than the solution was the personnel. They are simply outstanding when it comes to getting it done.” Review collected by and hosted on G2.com.

They were too nice to work with all the time. Review collected by and hosted on G2.com.

Effectiveness in reaching the audience, and customer service from Todd! Review collected by and hosted on G2.com.

I don't have time to learn all the complexities. That's why we're going to have to road trip to Golden. Review collected by and hosted on G2.com.

The ability to track all actions by our site users is key, and then we need to act on each segment with a campaign. Net Results not only tracks well, but also sets up funnels automatically, so we can run a segmented campaign on a drip. Review collected by and hosted on G2.com.

Not sure yet- haven't run into anything as of yet, but will report in if we do. Review collected by and hosted on G2.com.

Customer service is excellent and helpful even when it's "user error". There is an extensive help system built on most every page. The layout is intuitive. Review collected by and hosted on G2.com.

I wish they would incorporate a CRM into the product so we didn't have to import/export/synchronize with another system. It wouldn't take much functionality to make this platform work as a CRM and let us drop our current mega-CRM vendor. Review collected by and hosted on G2.com.

I like how Net-Results is set up for a partnership model. They are invested in the success of their Agency Partners and are committed to helping us know the platform inside and out.

I've done demos from lots of different solutions, each has their pros and cons. A lot of the others look "slicker" but lack the power of Net-Results. The "Segment" Approach is brilliant. No other marketing automation engine uses this approach (to my knowledge).

The pricing can't be beat either. It's simply the best around. Review collected by and hosted on G2.com.

I wish the Agency program had single sign-on for all of the client accounts. I have to create separate emails for each customer account as I am administrating most of the campaigns. (Our clients typically would rather have us take care of everything then worry about managing it themselves).

The email engine works great for transactional emails and true "automation campaigns", its not well suited for large "one-off" email blasts. It works, it just takes a little longer to get them all out than some of the more powerful ESP's I've used. I also don't like how you are unable to change the "from" email address, or customize the unsubscribe language in the footer.

I also wish that there were more social integrations and that the tool used social profile data, etc like some of the other MA providers, but I am told this is happening in the future.

It's a little slow when handling massive e-blasts. I often run campaigns for a client that has a list size of about 70,000k records. I run them through net-results for convenience, but always make sure to have the campaign start about an hour or so before I want the first email to get delivered as it takes a little longer for emails to get sent out. I also do not like how you are not able to change the "from email", or customize the unsubscribe footer on the emails. Review collected by and hosted on G2.com.

Creating email marketing campaigns is extremely easy and user friendly. Once I create the campaign and set my send days/times, I can rest assured that everything is going to be taken care of correctly. Review collected by and hosted on G2.com.

I haven't experienced anything that I dislike about NetResults as of yet. Review collected by and hosted on G2.com.

Customer service. Anytime I needed something customized or personalized, I was able to call up the customer service team and they were able to either walk me through what I needed done or actually create it for me to save me some time.

I had a very unusual request for them that was going to require me to spend hours if not days to complete. They gladly took the time to go to their development team and figure out a way to make it as easy as possible for me, the customer. That really sat well with me that they would take the time to make me happy and keep my customers happy.

In terms of deploying emails, it was pretty simple and straightforward. Go in, follow the wizard and your campaigns are sent. Reporting is pretty good and gets you all your basic open rates, click rates, bounces all real time which is nice as I constantly like to go in and see if people are clicking my campaigns right after I deploy them. Review collected by and hosted on G2.com.

The two biggest negatives were: 1) I am on ET and they operate out of MT so were a few hours behind. If I needed to get some technical assistance, I would have to wait a few hours to get a hold of them. On the contrary, when I had the 6/7 o'clock email panic, they were there to answer phone calls and help me get what I needed quickly.

2) It was difficult to pull lists that were over 50k without having the system time out. What I had to do was call Net Results to do the pull for me. Sometimes I would have a request for this first thing in the morning my time and I wouldn't be able to get it until they opened at 10:30 my time. Review collected by and hosted on G2.com.

Easy to use, and excellent customer support. Review collected by and hosted on G2.com.

Glitches sometimes but they always fix it. Review collected by and hosted on G2.com.