
it seems like a modern bank, they use wise under the hood for conversions and transfers. Interface seems intuitive (lacking every feature except a list of transactions) and onboarding is smooth Review collected by and hosted on G2.com.
onboarding and nice UI is where all benefits end. I am writing this while I am waiting for my second support manager to reply (first one is just gone after 30 minutes). All I want is to export a PDF confirmation of the payment made to my account. There is no such option neither on website nor in the app. Every time I talk to their support it turns into a nightmare. I doubt it's because of bad people working there, likely they outsource support (like everything else) .
PS. The second manager apologies for the issue and disappeared. I didn't report any issues, only asked a question and waited 30 minutes to get an answer. Still don't have one :)
I am leaving this bank, my experience was terrible, beyond it. Review collected by and hosted on G2.com.


