MultiSoft MLM Software Reviews & Product Details

Software is extensive, creative, and responsive. Through 2 different projects and nearly 3 years, I have yet to encounter something we wanted to implement that didn't get done. Review collected by and hosted on G2.com.

It is user friendly, but if you or one of your people are truly novices to using software for web design, you'll need assistance from MultiSoft staff. Luckily, they are fantastic at providing it. Review collected by and hosted on G2.com.

Multisoft has been in business for over 20 years, they are the true pioneers in the MLM arena!! Robert Proctor and his staff go above and beyond to meet all of your expectations. From the initial consultation to the time you're ready to launch your company. Love their software, their customer service is first class and is always attentive to the client's needs. Look no further in mlm software, Multisoft delivers and keeps its promises and deadlines. Review collected by and hosted on G2.com.

No dislikes, this has been a great transition for our company and staff. Review collected by and hosted on G2.com.

MultiSoft provides a clean, efficient, and effective platform for our Advocates and Customers to conduct their business and grow their teams. MultiSoft also provides a user friendly platform for our customer service team to likewise support all field activities and growth. The MS team has been very proactive in helping us find solutions for the challenges we face in a rapidly changing industry. Their YES WE CAN attitude and support is greatly appreciated and valued. Review collected by and hosted on G2.com.

From an admin perspective, the learning curve can be challenging and the "answers" to use and set up of different functions are not always intuitive to a new user. We also need to see a significant improvement in field level reporting available to our Advocates. Our team needs to see the information that will help them grow their businesses at a glance. We also feel improved communication directly with support staff and not always through a Help Desk ticket would be very helpful. We often need information on the fly and getting that information can sometimes be a challenge. A lot of moving parts, however, the MS support team does a great job helping us navigate through the intricacies of the software and providing a quality operating system to our end users. Review collected by and hosted on G2.com.

Multisoft has extensive experience in the MLM industry. If you want to start your MLM business with experience, you should start with Multisoft. They have all kinds of industry connections and experience with MLM Business beyond just being a software company. Review collected by and hosted on G2.com.

We have not experienced any downside with Multisoft. Review collected by and hosted on G2.com.

It contains pretty much everything required to run an MLM sales channel (less accounting of course). There are a multitude of capabilities - it appears many have been compiled over a number of years of development. Compensation plans can be customized or used as-is. We were able to customize MPP to give special treatment to nonprofit organizations for enrollment and ongoing charges. The staff is friendly and helpful and able to accommodate almost anything you can throw at them. Review collected by and hosted on G2.com.

As a user of Netsuite, WooCommerce, Amazon FBA and others, I find this is not intuitive in the same way. It is geared entirely to MLM businesses that typically have less than a couple of dozen products. To work in MPP, you need to not think in terms of what you know from regular e-commerce sites and the interfaces you may be accustomed to. This is different and there will be a learning curve. Review collected by and hosted on G2.com.

Avalara has an incredible ecosystem of over 700 partnerships, and MultiSoft represents the best of what we hope for in our relationships with technology solution providers. They do an excellent job of educating their customers on the challenge of tax compliance and why automation is an incredibly valuable alternative to going at it alone. Robert and team also do a great job of maintaining and enhancing their integration with Avalara. Just recently, a mutual customer needed the additional functionality of Avalara's Beverage and Alcohol compliance solution. MultiSoft had it implemented and delivered within a matter of weeks! Review collected by and hosted on G2.com.

When you give a 10 rating, hard to find anything to dislike. Review collected by and hosted on G2.com.

How easy they are to communicate with. Their response time on tickets and issues is great! They are so helpful with us especially with helping us take on the task of starting our company and developing our compensation plan. Review collected by and hosted on G2.com.

The back office for admin can be pretty confusing and when looking for a specific report on sales is not exactly the easiest thing either. Review collected by and hosted on G2.com.

The site provided ease of use while allowing us to create a sophisticated website VERY rapidly! Review collected by and hosted on G2.com.

The reporting was weak at first, this has been vastly improved in recent releases Review collected by and hosted on G2.com.

I've worked with this company since 1998. The company got even better when Robert Proctor became the president. There's not enough space to write how I truly feel about this company but I could honestly say it's the best offer a company we have ever worked with! The onboarding process and training was so comprehensive. I recommend you look into this company before you make any other buying decision. Thank you so much Multisoft! Review collected by and hosted on G2.com.

There's nothing I just like about this company. Review collected by and hosted on G2.com.

They do an excellent job of not only building software, but offering solutions to additional issues we are experiencing. Review collected by and hosted on G2.com.

I do have issues with the texting service, but I am not sure that has anything to do with the software. Review collected by and hosted on G2.com.