Microsoft Copilot Reviews (361)

Reviews

Microsoft Copilot Reviews (361)

4.4
361 reviews

What do users say?

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Users consistently praise the seamless integration of Microsoft Copilot with Microsoft 365 applications, which enhances productivity by allowing quick access to tools like Outlook, Word, and Excel. Many appreciate how it saves time on repetitive tasks such as drafting emails and summarizing documents, making workflows more efficient. However, some users note that the responses can be inconsistent and may require additional editing.

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Verified User in Real Estate
AR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Microsoft Copilot Makes Work Faster Across Outlook, Word, Excel, and Teams"
5/5
What do you like best about Microsoft Copilot?

Microsoft Copilot helps me work faster and more easily. It understands my files and emails, helps me write and summarize content, analyzes data, and works directly within Microsoft apps like Outlook, Word, Excel, and Teams—all securely. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Microsoft Copilot can be inconsistent at times and may return fairly generic answers. It works best when I give clear, specific instructions, and its usefulness also depends on what data it can access. Even then, I still need to manually review and verify the output, especially when the task is more complex. Review collected by and hosted on G2.com.

Evan W.
EW
Evan W.
Sysadmin/Operations
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration, But Needs Tighter, More Reliable Suggestions"
3/5
What do you like best about Microsoft Copilot?

I use Microsoft Copilot inside the Microsoft 365 ecosystem at a nonprofit, and what I like best is how seamlessly it integrates directly into tools I already use everyday. Like outlook for emails and teams for collab. It can help quite a bit with drafting emails quickly (especially grant requests) and suggesting automations in Power Automate that I would'nt have thought of on my own. It can also help with word/excel for docs and data analysis. The context awareness from my org's files helps emails feel more relevant and tailored, compared to a generic AI model that would need more data fed in with each prompt. Overall it boosts productivity without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Ocassionally, the suggestions can be a bit too bulky, and need some tweaking for tones to match our nonprofit voice (keeping it mission focused and consise). It sometimes hallucinates small details if the context isn't clear, so I always double check outputs before sending or implementing them. Espeically for anything sensitive (like financial or client related info). Implementation was smooth since we're already using the 365 Ecosystem. but the inital setup prompts helped after some trial and error. Customer support is ok with Microsoft channels, but not instant like some other tools. I use it daily, though I could integrated even deeper with our M365 stack (for automation). Review collected by and hosted on G2.com.

vedansh A.
VA
vedansh A.
executive
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"“Copilot Has Become a Useful Part of My Daily Workflow”"
5/5
What do you like best about Microsoft Copilot?

What I genuinely value most about Copilot is how it removes a lot of the “mental clutter” from my day. I spend a huge amount of time switching between emails, documents, and meetings, and Copilot has become the thing that ties all of it together. For example, after a long meeting, I can ask it to recap the discussion in plain language and highlight the decisions we made. That alone saves me from having to dig through chat threads or handwritten notes later.

Another thing I really appreciate is how well it fits into my normal workflow. I don’t have to learn a new platform or force myself into a new routine—it just sits naturally inside the Microsoft tools I already use. In Outlook, it helps me take a messy, half-written email and turn it into something clear and professional. In Teams, it gives me summaries when I’m running between calls. In Word, it helps me turn an outline into a polished draft without feeling like I’m starting from a blank page every time.

The biggest benefit for me is the consistency it brings. Even on busy days when I feel overwhelmed, Copilot helps keep things moving by doing the heavy lifting on drafts, summaries, and brainstorming. It doesn't replace my work—it speeds up the parts that normally drain my time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The main thing that frustrates me about Copilot is that it can be inconsistent. Some days it gives me really solid summaries or helps clean up an email perfectly, and other days it completely misses the context or leaves out important details. I’ve learned that I still have to double-check everything it generates, which takes away a bit of the time savings.

I’ve also noticed that it struggles with very specific or technical topics. If the request isn’t phrased just right, it tends to produce something generic that doesn’t really help. And because it’s built into different Microsoft apps, the experience isn’t always the same—what works well in Word might not work as smoothly in Teams or PowerPoint.

Overall, it’s a useful tool, but I do wish it were more reliable and required fewer “fixes” on my end. Review collected by and hosted on G2.com.

Adrian B.
AB
Adrian B.
External Device Performance Consultant | Nexthink SME and Administration
Enterprise (> 1000 emp.)
"A Great Kickstart for Planning and Purchase Decisions"
5/5
What do you like best about Microsoft Copilot?

I love how it can help you get started with anything. From holiday destinations to providing reviews of something I’d like to buy. Then keeping and using my information in the fiture Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

It’s new and can get things wrong. It will take time for it to gain knowledge on everything Review collected by and hosted on G2.com.

RD
Rushabh D.
SOFTWARE DEVELOPER
Enterprise (> 1000 emp.)
"Effortless Workflow and Time Savings with Microsoft Copilot"
5/5
What do you like best about Microsoft Copilot?

What I appreciate most about Microsoft Copilot is how efficiently it helps me gain clarity on information. It condenses lengthy chats, emails, and documents into straightforward points, saving me considerable time. I also find it valuable for drafting responses, whether I'm preparing an email, composing meeting notes, or coming up with quick content ideas. Rather than having to switch between different tools, everything I need is integrated directly within the applications I already use, making my daily workflow much smoother and faster. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

One aspect where Copilot could be enhanced is its accuracy when handling specific or complex information. At times, the responses seem a bit generic, which means I often have to double-check the details myself. Additionally, the results can change depending on the context, so it sometimes takes several prompts to achieve the desired outcome. Improved personalization and a more thorough grasp of company-specific data would make the experience much more efficient. Review collected by and hosted on G2.com.

LM
Lauren M.
Marketing Manager
Mid-Market (51-1000 emp.)
"A Secure Enterprise Space for Sharing Proprietary Information"
4/5
What do you like best about Microsoft Copilot?

It's packaged in our enterprise to create a safe space for our team members to share proprietary information. It's easy to use and we use it all of the time. I found it very easy to set up and get started immediately. There are plenty of tutorials on the microsoft website including an adoption plan with a slide deck and entry prompts! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

It's not as fast as Claud and we have to pay for individual user licenses in addition to our 365 user licenses. Review collected by and hosted on G2.com.

DB
Dinesh B.
Junior Consultant
Mid-Market (51-1000 emp.)
"Microsoft Copilot"
4/5
What do you like best about Microsoft Copilot?

I like photo generation of Microsoft Copilot. Photo generation is very fast and realistic. Also if we asked about any information to Microsoft Copilot it provides information very fast with minimum characters. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I don't like about Microsoft Copilot is about it has not a deep research features. If I want a lengthy answer of a question then Microsoft Copilot answer with very few characters. Microsoft Copilot don't answer a lengthy question with step by step. Review collected by and hosted on G2.com.

GK
Ghanshyam K.
Central Invoicing Executive
Mid-Market (51-1000 emp.)
"Boosts Productivity in Microsoft 365, but Accuracy Can Be Hit-or-Miss"
3/5
What do you like best about Microsoft Copilot?

I like Microsoft Copilot because it helps me do my work faster. It can write emails, summarize documents, and make reports quickly. It also works well with programs like Excel, Outlook, and Word. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I dislike that Microsoft Copilot sometimes makes mistakes or gives answers that are not fully correct. It also needs a good internet connection, and sometimes it does not understand exactly what I want. Review collected by and hosted on G2.com.

Pushpak L.
PL
Pushpak L.
Digital Marketing Executive
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to Use and Intuitive-Great for New Users"
5/5
What do you like best about Microsoft Copilot?

Copilot is easy to use for starting a new chat, even as a new user, and it’s easy to understand all of its functionality. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes I run into low network or loading issues. Review collected by and hosted on G2.com.

Eric D.
ED
Eric D.
Operations Team Lead
Enterprise (> 1000 emp.)
"Copilot Integration Supercharged My Productivity"
5/5
What do you like best about Microsoft Copilot?

The integration of Copilot into Windows 11 and Microsoft Office has completely transformed my work life. Whether I'm generating PowerPoint presentations with just a few prompts, enhancing my creative writing, or analyzing spreadsheet data to spot emerging trends, Copilot handles it all seamlessly. It genuinely feels like I have superpowers at my desk, thanks to how simple it was to set up and how often I rely on it throughout my day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Often, I find myself needing to revise my prompts or attempt them several times before achieving the output I want. This seems to be a common experience with most AI assistants. Review collected by and hosted on G2.com.