Microsoft Copilot Reviews (361)

Reviews

Microsoft Copilot Reviews (361)

4.4
361 reviews

What do users say?

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Users consistently praise the seamless integration of Microsoft Copilot with Microsoft 365 applications, which enhances productivity by allowing quick access to tools like Outlook, Word, and Excel. Many appreciate how it saves time on repetitive tasks such as drafting emails and summarizing documents, making workflows more efficient. However, some users note that the responses can be inconsistent and may require additional editing.

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VB
Vivek B.
Product Manager
Enterprise (> 1000 emp.)
"Helps with automation and saves time"
5/5
What do you like best about Microsoft Copilot?

What I like best about Microsoft Copilot is how naturally it fits into the way I already work. It helps me save time by drafting content, summarizing long documents, and quickly answering questions without needing to jump between different apps. I also appreciate how it understands context from my files, emails, and chats, so the suggestions it gives feel genuinely helpful rather than generic. Overall, it makes everyday tasks feel easier and helps me stay focused on the work that matters most. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I dislike that Microsoft Copilot sometimes gives me answers that feel a bit off or not fully aligned with what I’m asking, which means I end up double‑checking its work instead of fully trusting it. I also find that it can occasionally slow down or take longer than I expect to generate a response, which interrupts my workflow when I’m trying to move quickly. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable for Routine Professional Productivity, but Limited in Clinical and Research Analysis"
4.5/5
What do you like best about Microsoft Copilot?

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also prepare health education and guidance material for patients and students. My daily routine involves a mix of documentation, writing diet plans, organizing patient information, preparing explanations, creating educational content, and handling regular communication. I also work on nutrition and diet related articles and learning material for awareness and education purposes. I started using Microsoft Copilot to see how it can support this type of professional and educational work.

What I like best about Microsoft Copilot is that it fits naturally into my existing work environment. I already spend a lot of time working with documents, notes, diet plans, and basic planning tools, so Copilot feels like an extension of my regular workflow rather than a completely new system to learn. This makes it easier to adopt without interrupting daily work.

Copilot is helpful when I need to organize information in a more structured way. Many times, I have knowledge and key points in my mind, but arranging them clearly for patient guidance, nutrition articles, or educational material takes effort. Copilot helps bring clarity by organizing content in a logical and professional manner, which is useful for documentation and health education.

I also like how it supports content refinement. When I write patient instructions, nutrition-related explanations, or educational articles, Copilot helps improve flow and readability. It does not replace my experience or professional judgment, but it assists in polishing the content so it becomes easier to understand for patients and students.

Another useful aspect is its role in planning and preparation. Whether I am preparing educational notes, short explanations, diet-related articles, or general written material, Copilot helps me think through the structure before finalizing anything. This saves time and reduces the effort needed to rewrite content multiple times.

Copilot is also useful for summarizing and reorganizing information. When dealing with long notes, reference material, or nutrition and diet research content, it helps shorten and clarify information, making it easier to review and use later. This is especially helpful during busy clinic hours when quick access to clear information matters.

For nutrition and diet research work, Copilot helps at an initial level by organizing ideas and highlighting key areas to focus on. I still verify information and apply my own knowledge, but Copilot reduces the effort needed to prepare outlines or background material for articles and educational content.

I find it practical for routine professional tasks. Instead of starting from a blank page, Copilot gives a base that I can build on. This makes daily work smoother, especially when managing multiple responsibilities at the same time.

What stands out for me is that Copilot feels more focused on real work needs. It supports documentation, organization, educational content creation, and clarity, which are important in a professional healthcare and nutrition environment. It does not feel distracting or overly experimental.

I also appreciate that I remain in control of the final output. Copilot provides suggestions and structure, but decisions and adjustments are still based on my judgment and experience. This balance makes it suitable for professional and educational use.

Overall, Microsoft Copilot acts as a supportive assistant for everyday tasks. I use it weekly and whenever the need arises for writing, organizing, research preparation, or educational content creation. It helps improve organization, saves time on routine work, and supports clearer communication. For someone managing clinic work, nutrition guidance, diet research, and educational preparation, it adds value by making daily tasks more manageable and structured. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

One of the main things I dislike about Microsoft Copilot is that it has a learning phase before it becomes truly useful. At the beginning, it is not always clear how to frame prompts to get practical and relevant output. Compared to some other AI tools, it requires more guidance and refinement before the results feel usable for professional work.

I have noticed that Copilot can feel more limited when it comes to deep reasoning or detailed explanations. When I compare it with tools like ChatGPT or Claude, Copilot’s responses sometimes feel shorter or less flexible, especially for complex health, nutrition, or educational topics. I often need to expand or restructure the content manually.

Another limitation is that Copilot is very tightly connected to the Microsoft ecosystem. While this integration is useful, it can also feel restrictive. Other AI tools feel more independent and flexible when switching between different platforms or types of tasks. With Copilot, the experience depends a lot on where and how it is being used.

Copilot also struggles at times with creative variation. For example, when I want multiple alternative explanations or different writing styles for the same topic, other AI tools handle this more smoothly. With Copilot, I usually need to ask again or rephrase the request to get variation.

I also find that Copilot is not always strong at providing context-aware responses. If the task involves multiple conditions, long background information, or layered decision-making, the output may feel generic. In comparison, some other AI tools handle longer context and follow-up logic more naturally.

Performance consistency is another area where Copilot can improve. Sometimes it works well for organizing and rewriting content, but other times the suggestions feel basic and need manual improvement. This inconsistency can slow down work during busy days.

Copilot also requires constant review. For healthcare, nutrition, and education-related work, I cannot rely on the output directly. While this is true for most AI tools, Copilot does not always clearly highlight its limitations, so careful checking is always necessary.

In addition, some advanced features depend on specific Microsoft plans or settings, which may not be available to all users. This makes the overall experience uneven compared to AI tools that offer the same features more openly.

Overall, Microsoft Copilot is helpful as a productivity support tool, but compared to other AI assistants, it feels more controlled and less flexible. It works well for structured tasks, but for deeper thinking, creative planning, or complex professional reasoning, it still has noticeable limitations. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Deep Microsoft Integration Saves Time, but Drafting Tone Needs a Human Touch"
3.5/5
What do you like best about Microsoft Copilot?

It’s the deep integration with the rest of the Microsoft stack that really makes it... being able to pull summaries and action items directly from an Outlook thread or a Teams meeting without having to leave the app is a massive time-save Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The drafting and tone can feel a bit "AI-standard" at times... it tends to lean on those upbeat sales platitudes and bullet points that need a fair bit of editing to actually sound like a person wrote them. Review collected by and hosted on G2.com.

mohd z.
MZ
mohd z.
Talent Acquisition Recruiter
Enterprise (> 1000 emp.)
"Effortless Workflow with Smart Assistant"
4/5
What do you like best about Microsoft Copilot?

I use Microsoft Copilot in everyday work across apps like Mail, Outlook, Excel, and more. It makes life easier by acting like an assistant, easily accessible in all apps and fetching data directly from them so I don't need to write things out manually. I love that I don't have to open a separate tab; it pulls insights from emails, documents, and meetings to create drafts and share concise details. It feels like having a smart assistant that helps me stay organized. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes, it gives very generic responses, and accuracy is a challenge. I need to double-check and can't rely only on this. Review collected by and hosted on G2.com.

SR
Sam R.
Mid-Market (51-1000 emp.)
"Time-Saving Writing Assistant with Seamless Integration"
5/5
What do you like best about Microsoft Copilot?

I use Microsoft Copilot to support my day-to-day work by drafting professional messages, rewriting and polishing content, creating scripts, and organizing my thoughts quickly. It helps me save time when writing emails, preparing documentation, and handling communication-related tasks. I also rely on Copilot for brainstorming ideas, improving clarity, and simplifying complex information so it's easier to use at work. What I like most about Copilot is how it saves time by helping me write, improve, and organize my work quickly and easily. Microsoft Copilot helps me finish work faster by quickly writing, improving, and organizing content without extra effort. The initial setup was very easy. Since it integrates smoothly with Microsoft tools, I was able to start using Copilot almost immediately without any complicated configuration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes Microsoft Copilot needs more specific prompts to get the exact result I want, and a few responses can feel repetitive or slightly generic. Improving accuracy with minimal input would make it even better. Review collected by and hosted on G2.com.

Nikki M.
NM
Nikki M.
Sales Consultant / Account Manager
Enterprise (> 1000 emp.)
"Easy to Use, Learns Your Style, and Unlimited Requests"
5/5
What do you like best about Microsoft Copilot?

It’s easy to use, learns your patterns and writing style, and with a subscription you get unlimited requests. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Some of my searches come back incomplete, but usually it is only because the information is not out there. Sometimes it can take awhile to get results to me on larger search requests. Review collected by and hosted on G2.com.

SHAH RONISH P.
SP
SHAH RONISH P.
AI TRAINEE
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Copilot review and use cases"
4.5/5
What do you like best about Microsoft Copilot?

What I enjoy most about using Copilot on a daily basis is how well it integrates with my IDE and coding flow. The inline suggestions are simple to accept or reject, and the user interface generally feels organic and unobtrusive. It is very helpful when writing standard or repetitive code, and it can be used for purposes other than coding, such as creating comments, documentation, or brief explanations. It's like having a silent helper at my side, ready to help when I need it, without requiring me to alter my regular workflow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Nevertheless, Copilot isn't flawless. I have to keep an eye out because sometimes the suggestions are too generic or just a little off, but they still seem plausible at first glance. Sometimes it makes suggestions that don't follow best practices because it doesn't fully comprehend the context of my project. When suggestions appear too frequently, the user interface can also become distracting. Additionally, I'm a little concerned about privacy and how much of my code context is shared, and I sometimes find it difficult to justify the subscription fee for infrequent use. Review collected by and hosted on G2.com.

Sree K.
SK
Sree K.
Software Development Engineer in Test III
Computer Software
Mid-Market (51-1000 emp.)
"Turns Teams Chats & Meetings into Fast, Actionable Recaps and Follow-Ups"
5/5
What do you like best about Microsoft Copilot?

What I like most about Copilot in Teams is how it turns long chats and meetings into things I can actually act on, without me digging around for an hour. In a meeting, I can just ask, “What did we decide?” or “Who owns the timeline?” and it drafts a clean recap with action items and follow-ups, and it’s pretty quick. In chat, it summarizes what I haven’t read yet so I don’t have to scroll forever, and it can draft a reply in my tone so I can tweak it and send it in a minute. It feels natural: I ask normal questions and it gives me the highlights, which saves a lot of small bits of time across the week.

Getting it set up was basically no work on my end. It shows up right in Teams once my org enables it, uses the same sign-in, and respects our policies, so I’m not fiddling with permissions or dealing with a separate tool window. Day to day, I use it several times a week, especially after client calls or when a channel gets busy. It pulls out the key points, tags owners in the summary, and suggests next steps. For me, that’s huge because I’m not trying to remember everything from a 45‑minute call while jumping into the next one, which is honestly where I usually drop a detail or two.

Feature-wise, it’s more than just summaries. It drafts messages, rewrites for clarity, and helps me turn meeting notes into a clean task list. It can point to the docs we talked about and link them, and it keeps context in the channel so handoff is smoother. The integration is solid—tasks push to To Do/Planner, links to SharePoint/OneDrive stay in place, and the recap lives with the meeting so anyone who missed it can catch up fast. The built-in tips are actually helpful, and updates have felt focused on speed and quality, not gimmicks. Bottom line: it reduces friction in my Teams work—less context switching, fewer manual notes, and cleaner follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The one thing I dislike is that it can sometimes feel a bit generic or miss important domain context, especially when the meeting didn’t have a solid transcript or when the chat is packed with acronyms. Every now and then it says it doesn’t have enough information, or it guesses an action item that isn’t quite right, so I still review everything before sending. It’s not a deal breaker—it just means I do a quick human pass over the output. Review collected by and hosted on G2.com.

Isoken O.
IO
Isoken O.
Finance Business Systems Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Valuable Writing Assistant with Room for Improvement"
3/5
What do you like best about Microsoft Copilot?

I use Microsoft Copilot at work to refine wordings on my documents and help out with some Excel formulas when needed. It helps me polish my writings for business cases and project charters, and it makes suggestions on how documents can be improved. I find it most useful when I'm writing a document needed for review and I'm not sure if my words are polished. I especially like the Deep search option because it can look deeper into a particular topic and give ideas when needed. With Copilot, I don't need someone else to review my work as it assists me and makes suggestions where needed. The initial setup was very easy, with no issues experienced. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes it has a hard time understanding my intent when I ask a question, so I might need more follow-up questions to make it understand. For example, if I ask about what bank can provide a bank statement including today's balance, it automatically assumes I need it to be a bank instead of understanding what I'm asking for. Review collected by and hosted on G2.com.

MK
MARY K.
Agency Manager
Small-Business (50 or fewer emp.)
"Streamlines Daily Tasks with Instinctive Ease"
5/5
What do you like best about Microsoft Copilot?

I love using Microsoft Copilot for day-to-day solutions and streamlining processes, and I've successfully used it to create in-house dashboards on our secure protopage. It brought me into writing and using macros, using Power Automate, and creating and deploying in-house web apps. I like the ability to search multitudes of articles and within our own files in practically the blink of an eye. I enjoy the create features for fun in-house signs and memos and using the voice feature to talk to it. The initial setup took no time at all, and you are ready to go, which is great. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Honestly, there’s not much except that I’ve found if I’m working on something that requires a lot of back and forth over several days, it seems to get sluggish and I’ve not found a good solution to storing all of what I worked on but keeping it simple to retrieve later. Review collected by and hosted on G2.com.