Microsoft Entra ID Reviews (912)

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Microsoft Entra ID Reviews (912)

View 6 Video Reviews
4.5
912 reviews

What do users say?

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Users consistently praise the centralized identity management and strong security features of Microsoft Entra ID, highlighting its seamless integration with Microsoft services that simplifies access control. The platform's ease of use and robust functionalities, such as Single Sign-On and Multi-Factor Authentication, enhance user experience while improving security. However, some users note that the licensing complexity can be a barrier to fully utilizing advanced features.

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AG
Ankit G.
IT Admin
Mid-Market (51-1000 emp.)
"Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure"
4.5/5
What do you like best about Microsoft Entra ID?

The most important thing liked about the Entra Id is having Entra ID P2 licenses and we can configure many conditional access policies related to security. (1) Azure portal block policy for non global admin users. (2) High User risk and high Sign-in risk will block the user access (3) MFA Configuration enforce policy for all internal users except Global Admin 94) Outdated Legacy authentication method block Policy for Users

(5) Can access M 365 only from any specific region or country. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The pricing for Entra ID P2 is very high. For technical support also must have to pay additional cost. Review collected by and hosted on G2.com.

Kush Kumar K.
KK
Kush Kumar K.
System Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform"
5/5
What do you like best about Microsoft Entra ID?

Microsoft Entra have recently introduced AI driven security, External MFA for security threat and QR code authentication, Cross tenant synchronisation. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Microsoft Entra have lots of improvement from past area of security and they also integrated with AI technology. I think they need to improvement in their hybrid organisation environment of AD or cloud identity object because during the migration we face multiple issues to migrate shared mailbox and other resources identity. Review collected by and hosted on G2.com.

RP
rajaram P.
Microsoft Security Practices
Enterprise (> 1000 emp.)
"Strong Identity and Access Management with Deep Microsoft Ecosystem Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What i like most about ENtra is its strong identity and access managemnet capabilities combined with deep integration across the microosft ecosystem.It provide centralized control over users,devices and applications, which makes managing access much easier for security and IT teams.Features Like conditional access,mullti factor authentication, And identity Protection help organization strengthen their security posture and reduce the risk of unauthorized access. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

One Downside of Entra id is that some of its advanced security features,such as conditional access policies, are only available in higher tier licences. This can increase costs for organization that want to fully utitlize its security capabilities Review collected by and hosted on G2.com.

Hemanth K.
HK
Hemanth K.
Head of Cyber Identity & Engineering I Information Security
Hospital & Health Care
Enterprise (> 1000 emp.)
"Secure, Scalable Identity Management with Seamless Azure and Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What I like most about Microsoft Entra ID is how well it balances security with usability. Features such as Conditional Access and Identity Protection make it straightforward to enforce a zero-trust approach without adding too much friction for users. Another major advantage is its tight integration with Azure and Microsoft 365, which helps simplify identity management across both cloud and hybrid environments.

It also stands out for supporting modern authentication options like passwordless sign-in and MFA, along with the flexibility to integrate third-party apps through standards such as SAML and OAuth. Overall, it feels like a scalable, well-integrated identity platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The UI and naming changes (Azure AD → Entra ID) can be confusing, especially when documentation and in-product menus don’t always line up. Troubleshooting Conditional Access policies can also get complex quickly, and debugging access issues isn’t always straightforward. Licensing can feel fragmented as well, with important security features spread across different tiers (P1, P2, etc.). In some areas there’s limited granularity such as reporting or certain policy controls compared to more niche IAM tools. Finally, there’s a clear dependency on the Microsoft ecosystem: it works best within it, but integrations outside of it can sometimes take extra effort. Review collected by and hosted on G2.com.

Arnes O.
AO
Arnes O.
Founder & Lead Content Creator
Management Consulting
Small-Business (50 or fewer emp.)
"Promising Features but Overwhelming Complexity"
2.5/5
What do you like best about Microsoft Entra ID?

The 'Security Defaults' allow me to instantly deploy Multi-Factor Authentication (MFA) across my entire organization without needing a dedicated security team. As the founder of Brzi AI, having enterprise-grade identity management (SSO, Conditional Access) available for a lean startup is critical for protecting our IP and data from day one. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The learning curve for the initial configuration can be steep for non-technical founders. The interface is powerful but dense; distinguishing between 'User Settings' and 'Enterprise Applications' requires significant documentation reading. It is clearly built for IT professionals, which can be overwhelming for small business owners implementing it solo. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Strong, Practical Identity and Access Security with Clear Visibility and Controls"
4/5
What do you like best about Microsoft Entra ID?

What I like most about Microsoft Entra ID is how it brings identity, access, and security controls together in a way that’s practical to manage while still being strong from a risk perspective. It provides a clear view of who has access to what, supports least-privilege access through groups and Conditional Access, and makes it straightforward to add layers like MFA, compliance checks, and sign-in risk controls. From an operations standpoint, the built-in access reviews, audit logs, and sign-in reporting help me answer real-world questions more quickly—whether I’m responding to an incident or pulling evidence for an audit. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

What I dislike about Microsoft Entra ID is that it can feel overly complex for day-to-day tasks. Even simple changes often require too many clicks and too much menu-hopping. The portal’s layout and feature naming can also be confusing, especially when options move around or get renamed, which makes troubleshooting slower than it needs to be. Licensing is another frustration, since some genuinely useful features are locked behind higher-tier plans, and there isn’t clear in-product guidance about what’s included versus what you’re missing. Review collected by and hosted on G2.com.

PP
Pete P.
Technology Comms - Specialist
Enterprise (> 1000 emp.)
"Effortless User Management, Needs Better Change Testing"
4/5
What do you like best about Microsoft Entra ID?

I really appreciate Microsoft Entra ID's ability to group users together in AD Groups and its integration with other apps via Enterprise Applications. This has been very helpful for us, especially with our application, Genesys Cloud. By integrating Genesys with Microsoft Entra, we can group users automatically in Entra, ensuring that the correct users get the correct calls. The initial setup was very easy for us as well. By using Entra ID Groups, we can split users in dynamic groups, which is a feature I find very useful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

There are times where changes made by Microsoft don't seem to be fully tested and cause outages. Review collected by and hosted on G2.com.

Jeremy M.
JM
Jeremy M.
Director of IT
Mid-Market (51-1000 emp.)
"Centralized Identity Management with Seamless Microsoft Integration and Strong Security"
5/5
What do you like best about Microsoft Entra ID?

Microsoft Entra ID is most valued for its centralized identity management, seamless integration with the Microsoft ecosystem (Office 365, Azure), and robust security features like Conditional Access and Multi-Factor Authentication (MFA). Its ability to automate user lifecycles, support SSO for third-party SaaS apps, and enable secure,, adaptive access across hybrid environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

its high licensing costs for advanced features (especially P2 for PIM), a steep learning curve due to complex configurations, and confusing licensing tiers. It has poor documentation, slow synchronization, and a challenging user interface. Review collected by and hosted on G2.com.

Antonio D.
AD
Antonio D.
Lead Product Engineer
Financial Services
Enterprise (> 1000 emp.)
"EntraID: Seamless M365 Integration, Powerful Automation, and Phenomenal Support"
5/5
What do you like best about Microsoft Entra ID?

We've found that EntraID (which replaced Azure AD) is super integrated and easy to implement. It's built into our M365 subscriptions and the customer support is phenomenal. For most of our daily products we rely on it under the hood. It has a ton of features that allow us to manage license assignments and automate group allocations and permissions and roles across various products. For myself, as a dev as well as a user, I use it daily without it being in my way and it's really easy to integrate and use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Unfortunately, one of the most advertised and demoed features, such as automatic access reviews or advanced risk-based sign-in protection, depends on the most expensive Premium P2 license. That isn’t made very obvious, and the licensing matrix around EntraID is not always easy to understand or work with. On top of that, there have been a lot of deprecations that frustrate long-time Azure AD users, especially around older tools like MSOnline PowerShell. This can be particularly annoying for SysAdmins in environments that were using Azure AD well before EntraID replaced it. Review collected by and hosted on G2.com.

MK
Manjunath K.
Lead-Compute & Tools Admin
Mid-Market (51-1000 emp.)
"Strong, Scalable Identity Platform with Seamless Integration and Robust Security"
5/5
What do you like best about Microsoft Entra ID?

Microsoft Entra ID provides a strong and scalable identity platform with seamless integration across Microsoft 365, Azure, and third-party applications. Features like Conditional Access, MFA, and Single Sign-On significantly improve security while enhancing user experience. Centralized identity management, granular access controls, and strong compliance capabilities make it well-suited for enterprise and hybrid environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Advanced security features are heavily license-dependent, which increases cost for enterprises. Troubleshooting Conditional Access and authentication issues can be complex due to limited error transparency. The portal experience can feel fragmented at times, and changes or updates are not always clearly communicated, which can impact administration and learning curves Review collected by and hosted on G2.com.