Freshdesk Email and Ticketing (Growth)
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$19.001 User per month billed annually Per Month
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Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
- Automations
- Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
- Analytics: OOB analytics and standard reports
- Self-service: Knowledge base
- Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
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$0.00Per Month
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For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free.
- Ticketing
- Custom support form fields
- Live chat
- Conversational bots
- Team email
- Conversations inbox
- Email templates
- Email & chat to ticket
- Canned snippets
- Reporting dashboards
- Calling
- Meeting scheduling
- Email Scheduling
- Shared Inbox
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Contact UsPer Year
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Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.
- 10 users (Practitioner seats)
- 2,000 customer accounts
- 5 teams
- 10,000 emails per month
- Multi-dimensional health
- Hierarchical account structure
- Opportunity management
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