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MetaCompliance Security Awareness Training Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of MetaCompliance Security Awareness Training, appreciating its user-friendly video format and straightforward design. (97 mentions)
Users commend the professional and responsive customer support of MetaCompliance, ensuring prompt assistance when needed. (76 mentions)
Users value the engaging content of MetaCompliance Security Awareness Training, which effectively captivates and retains their attention. (47 mentions)
Users appreciate the effective video and interactive content of MetaCompliance, making security training deployment quick and easy. (45 mentions)
Users find the helpful customer support and interactive content of MetaCompliance invaluable for security training. (40 mentions)
Users value the comprehensive educational content of MetaCompliance, enhancing their security awareness training effectively. (38 mentions)
Users note the steep learning curve, requiring support to navigate and fully utilize MetaCompliance effectively. (30 mentions)
Users face whitelisting issues with phishing simulations, which can be restrictive and complicate email testing. (18 mentions)
Users find the reporting module inadequate, criticizing its complexity and the need for improved usability. (16 mentions)
Users find the user interface overly complicated, making navigation and operations challenging at times. (16 mentions)
Users experience limited customization options, making it hard to tailor the training to specific needs or industries. (12 mentions)
Users experience technical issues including clunky interface, bugs, and slow performance that hinder usability. (10 mentions)

Top Pros or Advantages of MetaCompliance Security Awareness Training

1. Ease of Use
Users value the ease of use of MetaCompliance Security Awareness Training, appreciating its user-friendly video format and straightforward design.
See 97 mentions

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Adam C.
AC

Adam C.

3.5/5

"Great Value but Needs UI Improvement"

What do you like about MetaCompliance Security Awareness Training?

I appreciate that MetaCompliance Security Awareness Training offers essential features from a compliance perspective without unnecessary expensive ext

EM

Ed M.

Enterprise (> 1000 emp.)

4.5/5

"MetaCompliance and Enable Ireland"

What do you like about MetaCompliance Security Awareness Training?

The training is presented in small videos which are easier for our staff to use and understand. The system itself is also easy to use and is priced we

2. Customer Support
Users commend the professional and responsive customer support of MetaCompliance, ensuring prompt assistance when needed.
See 76 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"MetaCompliance Security Review"

What do you like about MetaCompliance Security Awareness Training?

We have been utilizing Meta for our compliance training, and it has proven to be an invaluable tool for our organization. Meta allows us to ensure tha

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Up-to-date awareness on current issues with high professionalism"

What do you like about MetaCompliance Security Awareness Training?

Combination of educational videos and phishing, coupled with easy-to-use and user-friendly UI. Customer support is also highly professional and ready

3. Engaging Content
Users value the engaging content of MetaCompliance Security Awareness Training, which effectively captivates and retains their attention.
See 47 mentions

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Ryan H.
RH

Ryan H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy onboarding experience"

What do you like about MetaCompliance Security Awareness Training?

Good variety of content, good knowledge by staff. Gareth Burrows was most helpful when onboarding and Aaron McDaid is helping to continue the success

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The courses are easy to understand, feature nice animations, short enough, Good customer support"

What do you like about MetaCompliance Security Awareness Training?

Thanks to the appealing animations, people find it easier to stay engaged.

4. Training
Users appreciate the effective video and interactive content of MetaCompliance, making security training deployment quick and easy.
See 45 mentions

See Related User Reviews

Nathan S.
NS

Nathan S.

Mid-Market (51-1000 emp.)

4.5/5

"Effective tool for delivering security awareness training and phishing simulations"

What do you like about MetaCompliance Security Awareness Training?

The available video and interactive content makes deploying security awareness training quick and easy. The phishing simulation tool is effective and

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very happy and pleasant experience. As a client MetaCompliance really stepped up a gear this year."

What do you like about MetaCompliance Security Awareness Training?

how versatile it is and how proactive our account managers were about relaying their pipeline plans for 2024/25

5. Helpful
Users find the helpful customer support and interactive content of MetaCompliance invaluable for security training.
See 40 mentions

See Related User Reviews

OG

Oscar G.

Enterprise (> 1000 emp.)

4.5/5

"console with powerful interface and resources"

What do you like about MetaCompliance Security Awareness Training?

Best Aspects of Metacompliance Security Awareness Training: Engaging & Interactive: Uses real-world scenarios and simulations to reinforce learni

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Simple to use website site with extensive reporting"

What do you like about MetaCompliance Security Awareness Training?

The website is simple and self-explanatory. Everything is laid out efficiently. Callum is our point of contact and is very helpful.

6. Educational
Users value the comprehensive educational content of MetaCompliance, enhancing their security awareness training effectively.
See 38 mentions

See Related User Reviews

OG

Oscar G.

Enterprise (> 1000 emp.)

4.5/5

"console with powerful interface and resources"

What do you like about MetaCompliance Security Awareness Training?

Best Aspects of Metacompliance Security Awareness Training: Engaging & Interactive: Uses real-world scenarios and simulations to reinforce learni

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Service works"

What do you like about MetaCompliance Security Awareness Training?

The trainings are visually well-executed

Top Cons or Disadvantages of MetaCompliance Security Awareness Training

1. Learning Curve
Users note the steep learning curve, requiring support to navigate and fully utilize MetaCompliance effectively.
See 30 mentions

See Related User Reviews

Ryan H.
RH

Ryan H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy onboarding experience"

What do you dislike about MetaCompliance Security Awareness Training?

The GUI looks good but isn't easy to navigate and figure out by yourself at first and certainly needs some onboarding hand-holding to get going. If de

Jenny D.
JD

Jenny D.

Enterprise (> 1000 emp.)

4.0/5

"Amazing support and guidance for deploying phishing awareness"

What do you dislike about MetaCompliance Security Awareness Training?

some klunkiness in the product, e.g. the inability to save the work in progress and losing everything!

2. Phishing Issues
Users face whitelisting issues with phishing simulations, which can be restrictive and complicate email testing.
See 18 mentions

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Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great experience using the MetaCompliance platform so far"

What do you dislike about MetaCompliance Security Awareness Training?

- We have had some issues in relation to whitelisting emails for phishing simulations, however this was a while ago and we received a lot of support w

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Overall feedback"

What do you dislike about MetaCompliance Security Awareness Training?

There is nothing I don´t like. We have some issues with Phish reporting but this is due to our own security mechanisms.

3. Inadequate Reporting
Users find the reporting module inadequate, criticizing its complexity and the need for improved usability.
See 16 mentions

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Raphael P.
RP

Raphael P.

Mid-Market (51-1000 emp.)

4.5/5

"Great product and support"

What do you dislike about MetaCompliance Security Awareness Training?

The reporting module could be more complete and easier to use

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent and Robust Metacompliance"

What do you dislike about MetaCompliance Security Awareness Training?

There a few dislikes - perhaps whilst there is many reporting options - fine tuning the quantity may be worth review

4. Overcomplication
Users find the user interface overly complicated, making navigation and operations challenging at times.
See 16 mentions

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Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Security Awareness Training platform with lot of content"

What do you dislike about MetaCompliance Security Awareness Training?

I find the user interface to be overly complicated, which makes navigation challenging at times. Some operations feel clunky and could benefit from a

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great features and great support"

What do you dislike about MetaCompliance Security Awareness Training?

The platform can have poor performance on occasions. The logic around creating training, campaigns and phishing isn't the most intuitive but the actua

5. Limited Customization
Users experience limited customization options, making it hard to tailor the training to specific needs or industries.
See 12 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great tool with a lot of potential"

What do you dislike about MetaCompliance Security Awareness Training?

Some limitations regarding the possibility to configure and tailor existing content (e.g., modifying nano videos, etc.)

OG

Oscar G.

Enterprise (> 1000 emp.)

4.5/5

"console with powerful interface and resources"

What do you dislike about MetaCompliance Security Awareness Training?

Dislikes About MetaCompliance Security Awareness Training: Repetitive Content: Some users find the material repetitive, especially in mandatory annua

6. Technical Issues
Users experience technical issues including clunky interface, bugs, and slow performance that hinder usability.
See 10 mentions

See Related User Reviews

OG

Oscar G.

Enterprise (> 1000 emp.)

4.5/5

"console with powerful interface and resources"

What do you dislike about MetaCompliance Security Awareness Training?

Dislikes About MetaCompliance Security Awareness Training: Repetitive Content: Some users find the material repetitive, especially in mandatory annua

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Overall Good"

What do you dislike about MetaCompliance Security Awareness Training?

It can be lengthy and we had to troubleshoot a few problems.

MetaCompliance Security Awareness Training Reviews (1,123)

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Reviews

MetaCompliance Security Awareness Training Reviews (1,123)

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LB
Senior IT Support Specialist
Mid-Market (51-1000 emp.)
"Still our go to for our cyber security education strategy"
What do you like best about MetaCompliance Security Awareness Training?

It's an all in one solution, being able to sit down and plan ahead our entire education for cyber security for the year while having the flexibility to roll out more as we sit fit, its a crucial tool in our toolkit for ensuring we are doing our best to equip users with the knowledge and skills to recognise threats.

The customer service we received during our onboarding and integration was absolutely fantastic, regular calls, tech support - everything we needed to get started and roll out our first campaign was covered.

As the product is a cloud solution we integrated with Active Directory and setup security groups to enable registration to certain content pools.

We have also leaned heavily into the Cyber Police content which we receive consistent great feedback on and is frequently viewed by our users. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

For the longest time there wasn't an ability to view all of the video content in one place and a fusion template course had to remain in place just to preview things however, with the introduction of the content library that has now given me exactly what i wanted.

I can now move around and audition content quickly which really was the only gripe that i had so thank you for developing this feature! Review collected by and hosted on G2.com.

SC
IT Support and Security Analyst
Mid-Market (51-1000 emp.)
"MetaCompliance Review"
What do you like best about MetaCompliance Security Awareness Training?

Being able to use MetaCompliance training through MS Teams is very useful and allows the majority of staff to access training in an instant.

The MetaCompliance web portal is user-friendly and is straightforward to use once you understand it's navigation and features.

Support from MetaCompliance is great and they are always there to help. This can be through a teams meeting, email or even through Teams chat to try help answer any queries that you may have. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

Admin Portal can be slow. This is due to the rapid adoption of metacompliance across businesses and organisations. With that being said, they are actively looking into fixing this which can also be looked at as a positive as it shows the MetaComp team are trying to improve. Review collected by and hosted on G2.com.

FB
Cybersecurity Analist
Enterprise (> 1000 emp.)
"Delivering results with clarity and respect."
What do you like best about MetaCompliance Security Awareness Training?

What I appreciate most about MetaCompliance Security Awareness Training is its flexibility, allowing teams to learn at their own pace without disrupting workflow. The content is straightforward and practical, avoiding unnecessary complexity while focusing on real-world scenarios. Most importantly, it doesn’t sugarcoat risks — it delivers clear, honest messaging about threats, which helps build genuine vigilance rather than just ticking compliance boxes. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

I truly value the MetaCompliance training for its clear and practical approach to cybersecurity. The straightforward content makes complex topics easy to understand, and the flexibility allows our team to complete training without disrupting their workflow. Most importantly, the honest, no-nonsense style ensures everyone takes the lessons seriously and retains key information Review collected by and hosted on G2.com.

Boris S.
BS
Service Delivery Manager
Enterprise (> 1000 emp.)
"Practical and effective security awareness platform"
What do you like best about MetaCompliance Security Awareness Training?

MetaCompliance provides clear, engaging, and easy-to-understand training materials that make it simple for employees at all levels to follow. The platform is user-friendly and easy to implement, with a wide variety of modules that cover relevant security topics. The regular updates keep the content fresh and aligned with current threats, which helps build a strong security culture across the organization. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

While the platform is strong overall, some of the modules can feel repetitive if you use it frequently, and the customization options could be more flexible. Reporting dashboards are useful but could benefit from more advanced filtering and visualization features. Review collected by and hosted on G2.com.

RH
Service Desk Team Leader
Mid-Market (51-1000 emp.)
"Excellent support that will help you secure your business"
What do you like best about MetaCompliance Security Awareness Training?

We have been using Metacompliance for around 4 years now to help train our staff on the awareness of Cyber Security. The courses and tools provided have helped tremendously in lowering the risk of a cyber security thread towards the business.

The tool easily integrates into your current MS Azure AAD and can be tweaked with many different options to suit your needs.

The courses offered are concise, well presented and easily understood by all levels of users. Natalie is a star when it comes to support, she often guides me in the best direction and is happy to explore options.

The reporting function is great with built in reports the give all the information you would need to see how well your company is doing in terms of course completion, phish results etc....

I would highly recommend any company to enroll their user base with this magnificent tool; it will give you that extra piece of mind that your business is more secure. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

There isn't anything I don't like about the tool Review collected by and hosted on G2.com.

"Responsive and User-Friendly, with Room for Improvement"
What do you like best about MetaCompliance Security Awareness Training?

I find MetaCompliance Security Awareness Training to be incredibly responsive and simple to use, making the process of completing online training sessions effortless. I appreciate how the platform offers a convenient and straightforward way to access training, which fits seamlessly into my schedule. The ability to review my progress and see completed sessions adds a great layer of efficiency to my training workflow. Furthermore, the initial setup was remarkably easy—I was simply given a login, which significantly streamlined the onboarding process. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

I find the pace in some sessions to be a bit slow. It would be better if, instead of videos, there were more slides that I could progress through at my own speed. Review collected by and hosted on G2.com.

Line Holt W.
LW
Head of People & Culture
Mid-Market (51-1000 emp.)
"One Less Thing to Worry About: Cyber Training Made Easy"
What do you like best about MetaCompliance Security Awareness Training?

When you're leading people, culture, and strategy, you need tools that just work.

As someone who has designed countless learning solutions over the years, I’ve seen my fair share of platforms promising to make cyber awareness easy. And yes—this one delivers on that promise.

But what truly excites me is how it empowers me as a Learning Expert. I can easily create customized training that fits the unique needs of my organization. No more one-size-fits-all.

And now, with the addition of an AI-powered tool, I can speed up the process of delivering multilingual content—a huge win when working across diverse teams and regions.

It’s not just about compliance. It’s about making learning relevant, scalable, and smart. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

You need help to see the many benefits and uses. But luckily, a great customer support system is in place, making it easy to try and implement new features. Review collected by and hosted on G2.com.

JW
IT Manager
Mid-Market (51-1000 emp.)
"It's ok, I suppose."
What do you like best about MetaCompliance Security Awareness Training?

The training content is ok, although there could be more videos added. The end-user training portal is relatively simple to use. The feature to load your own courses is very handy as it means that we can deliver more user training via one platform. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

The biggest challenge with Metacompliance from our perspective was the initial implementation. Most of this was due to issues related to spam filters detonating the links and phishing campaigns reporting clicks where the users hadn't even opened the email. Support wasn't great at resolving this, and it took a lot of our time to research and find out what was causing this. On top of that, we had and still have regular issues with users ending up on suppression lists, which means that they will not receive emails from MetaCompliance. In this occurrence, there is no option for the administrator to remove the user from the suppression list, and you need to contact support in every instance - Very annoying. Review collected by and hosted on G2.com.

Anthony B.
AB
Chief Information Security Officer
Enterprise (> 1000 emp.)
"Meta Compliance at The DDC Group"
What do you like best about MetaCompliance Security Awareness Training?

What I value most about Meta Compliance Security Awareness Training is its ability to combine engaging, scenario-based content with measurable impact. The platform doesn’t just ‘check the box’ for compliance—it genuinely changes behaviour. The training is highly customizable, allowing us to tailor learning to specific risks within our business, while its reporting tools provide clear insight into user engagement and risk reduction over time. The bite-sized, relatable modules make security concepts accessible for all staff, from the boardroom to the front line, helping us foster a culture where security is second nature. Implementation was straightforward, and the customer support team has been consistently responsive, knowledgeable, and a genuine partner in our security awareness journey. Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

There’s very little I dislike about Meta Compliance. Review collected by and hosted on G2.com.

LB
Information Security Analyst
Mid-Market (51-1000 emp.)
"The support staff are so helpful and nothing is too much trouble - fantastic Service !"
What do you like best about MetaCompliance Security Awareness Training?

Very simple navigation and useful help and guidance Review collected by and hosted on G2.com.

What do you dislike about MetaCompliance Security Awareness Training?

The fusion template used to create a course is not able to be edited once created but you are warned of this. Its simple enough to create a new template from an existing one which you can then edit but can be annoying if you have missed off something straight forward from the settings, and then have to create a new version of the course, although this only takes a few minutes Review collected by and hosted on G2.com.

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