MetaCompliance Security Awareness Training offers highly engaging, story-driven content that keeps users interested while effectively teaching cybersecurity principles. The platform stands out for its automation, ease of use, and excellent customer support. With integrated phishing simulations, policy management, and multilingual options, it’s a comprehensive and reliable choice for organisations focused on compliance and user education. Review collected by and hosted on G2.com.

While the platform offers great content, the admin interface can feel clunky and unintuitive, especially when managing users or pulling reports. Some users find the reporting features limited or confusing, making it harder to track engagement or training completion at scale. Additionally, customising templates or content sometimes requires more support than expected, and there can be a learning curve for new admins. Review collected by and hosted on G2.com.

I appreciate that MetaCompliance Security Awareness Training offers essential features from a compliance perspective without unnecessary expensive extras. The ability to record staff signatures and automate some training aspects benefits our operations. I find the ready-to-go training library particularly useful, saving time and enhancing engagement with varied content. Adding a quiz to policies ensures employees understand them well before acceptance, which I like. Review collected by and hosted on G2.com.

I found the interface for administering MetaCompliance Security Awareness Training to be clunky and outdated. It's not intuitive, making it difficult to understand what actions buttons will take. This resulted in a challenging setup process, requiring significant time to get accustomed to the system. The onboarding was further complicated by bugs and issues that necessitated intervention from our account manager and onboarding team. Additionally, it's particularly challenging for new members of the admin team, who require more in-depth training to understand the different elements. Review collected by and hosted on G2.com.

The training content is both direct, time appropriate, and watchable. Also there is a vast variety of topics which more or less cover not only regulatory and contractual compliance obligations for information security but also many other useful topics. Because they are short bite size videos you can choose multiple, which leads to the content generation and campaign management functions. The ability to create your own campaigns from scratch or use the templates they have as a baseline is extremely useful especially when paired with the ability to utilize their platform to generate content as well as import external videos and SCORM. The integration with Microsoft teams has enabled everyone to more easily access the content which has led to a faster turnaround time to completion as well as a positive attitude regarding the platform when combined with single sign on, most of the time they don't even realize that it's a different application. Review collected by and hosted on G2.com.

Some of the workflows for management could be improved however the product team and support are very responsive and I found that they typically are already working on the ideas that you have. We've had a few issues with the phish reporting button in Outlook however they did remedy them. I'd like to see more of the phishing email management, not once from training, live emails, be moved into their portal as opposed to Microsoft. Review collected by and hosted on G2.com.

Very good training content and language coverage Platform is easy to use Support from MetaCompliance during implementation phase was very good Review collected by and hosted on G2.com.

The fact that the possibility to export SCORM files when utilizing an external LMS system is charged on top per exported file is really disappointing. In fact, all technical issues we had during the implementation phase could (most possibly) have been avoided by exporting SCORM files instead of utilizing SCORM streaming. Review collected by and hosted on G2.com.

The product was very easy to implement and integrate within our environment. Amazing customer support, very knowledgeable team, who are on hand to help via video calls or email. Great range of features, value for money, very easy to use from an administrator perspective and a user interface. Review collected by and hosted on G2.com.

The reporting module could be enhanced to allow for better dashboards and in-depth analysis. Review collected by and hosted on G2.com.

One of the best things about MetaCompliance Security Awareness Training is how engaging and amusing the content is. Their Cyber Police series is so well done that you could binge-watch it like any other series on Netflix! The videos are short, to the point, and keep you entertained while delivering important security awareness lessons. Plus, at the end of each video, there’s a quick quiz to ensure employees paid attention and actually understood the material. It’s an effective and enjoyable way to improve cybersecurity awareness across the organization! Customer support is amazing. We couldn't be happier with Conor O'Brien​​​​ who is our Customer Success Manager. Review collected by and hosted on G2.com.

The biggest downside of MetaCompliance Security Awareness Training is the admin user experience, which really needs improvement. It’s incredibly user-unfriendly, and creating campaigns is a nightmare due to how unintuitive the process is. That said, once the setup is done, you can pretty much forget about it. Additionally, their reporting features could be better—as an organization, we found them quite limited in terms of insights and usability. However, despite these challenges, the engaging and high-quality content makes it worth the struggle. Review collected by and hosted on G2.com.

What I like best about MetaCompliance is their innovative Netflix-style episodes. They largely impacted the way security awareness was viewed within our organisation, making individuals actually look forward to more content. Review collected by and hosted on G2.com.

A positive aspect is that the videos are clear and easy to understand, making them highly effective for general awareness. However, for more advanced staff or specialized roles, the content can feel too basic. Including a dedicated section with more in-depth, advanced modules would add significant value. Review collected by and hosted on G2.com.

The MetaCompliance platform is relatively simple to pick up and use, the onboarding and continued support from the MetaCompliance Team has been very good and consistent no matter who we've been dealing with.

There's a good breadth of content available in the platform which is always being expanded, the variety of content type is also good i.e. not just videos for users to watch but quizzes and interactive "scenarios".

The ability to automatically target learning off the back of a phishing campaign for those users who get caught out has been beneficial. As well as the ability to auto-enroll new users to the platform into the standard cyber security awareness training and being able to target specific training based on department membership.

The integration with Teams is simple and provides another route for the end users to be able to access the training that they have to complete as well as a way to push out blogs for improving awareness. Review collected by and hosted on G2.com.

There can be challenges around getting phish emails to come through when using different domains on the platform and it would be good to have some dedicated testing functionality around this opposed to having to run a Test Phish campaign to do so. Review collected by and hosted on G2.com.

They offer an extensive library of training videos which is constantly updating. This removes the need to reuse training material as there is always something new to show staff.

They also offer monthly check-ins with our customer success manager where we can address any queries or learn about new videos/products.

The system is easy to use. We roll it out to 2000 people each month and have minimal problems. Review collected by and hosted on G2.com.

We haven't encountered many negative sides to using MetaCompliance in the few years we are using it. The only thing we would like to see is the ability to run our own courses through MetaEngage to ensure 100% compliance.

Currently you can add videos or documents through Engage but in an ideal world we could run our own Scorm courses through the software. Review collected by and hosted on G2.com.

The trainer was very dedicated in teaching us the works of the program. Multiple sessions, always timed to our availability, until we were properly prepared to handle it! Follow-Ups even years after were conducted, which was necessary because of the change in employees using it. Review collected by and hosted on G2.com.

I can't really say there was much missing. My only gripe would be the lack of multi-language training, in German instead of English, but it worked out. Review collected by and hosted on G2.com.