The training content is ok, although there could be more videos added. The end-user training portal is relatively simple to use. The feature to load your own courses is very handy as it means that we can deliver more user training via one platform. Review collected by and hosted on G2.com.

The biggest challenge with Metacompliance from our perspective was the initial implementation. Most of this was due to issues related to spam filters detonating the links and phishing campaigns reporting clicks where the users hadn't even opened the email. Support wasn't great at resolving this, and it took a lot of our time to research and find out what was causing this. On top of that, we had and still have regular issues with users ending up on suppression lists, which means that they will not receive emails from MetaCompliance. In this occurrence, there is no option for the administrator to remove the user from the suppression list, and you need to contact support in every instance - Very annoying. Review collected by and hosted on G2.com.

What I value most about Meta Compliance Security Awareness Training is its ability to combine engaging, scenario-based content with measurable impact. The platform doesn’t just ‘check the box’ for compliance—it genuinely changes behaviour. The training is highly customizable, allowing us to tailor learning to specific risks within our business, while its reporting tools provide clear insight into user engagement and risk reduction over time. The bite-sized, relatable modules make security concepts accessible for all staff, from the boardroom to the front line, helping us foster a culture where security is second nature. Implementation was straightforward, and the customer support team has been consistently responsive, knowledgeable, and a genuine partner in our security awareness journey. Review collected by and hosted on G2.com.

There’s very little I dislike about Meta Compliance. Review collected by and hosted on G2.com.

Very simple navigation and useful help and guidance Review collected by and hosted on G2.com.

The fusion template used to create a course is not able to be edited once created but you are warned of this. Its simple enough to create a new template from an existing one which you can then edit but can be annoying if you have missed off something straight forward from the settings, and then have to create a new version of the course, although this only takes a few minutes Review collected by and hosted on G2.com.

The platform stands out for its ease of use and the extensive library of pre-built training content. One of its most valuable features is the ability to create custom quizzes, which help validate employee knowledge and reinforce learning.

What truly differentiates MetaCompliance from competitors like KnowBe4 is its exceptional customer service and tailored implementation support. Although our deployment took longer than expected, the professional services team remained responsive and flexible, ensuring successful delivery of the final solution without disruption. Review collected by and hosted on G2.com.

MetaCompliance currently integrates with Microsoft Teams, improving adoption and workflow efficiency which is great. However, to further enhance usability, integrating with Microsoft Copilot is recommended. This would enable natural language search for training, context-aware policy access, and automated compliance actions—aligning with AI initiatives and Copilot popularity. Review collected by and hosted on G2.com.

Callum, our customer success manager, continues to be supportive to add to my knowledge and to create excellent risk and compliance reports, that I can frequently use.. Our KPI this year has been met, the risk score reduced and Callum is definitely the patient enabler. I have uplifted our own SCORMs this year, integrating a blended learning, it was easy to integrate, use and implement and that has been a success, thank you Callum for your continuing support! Review collected by and hosted on G2.com.

I would like to completely remove all test training rather than see it on the platform. Review collected by and hosted on G2.com.

MetaCompliance offers an easy-to-use platform with many great solutions. We use it for phishing simulations, user training, and policy management.

They offer a wide variety of well-made user courses on different topics and in various languages.

The courses are easy to follow, and you can add interactions to engage users further.

The phishing simulations contain a great variety of premade templates to set up simulated phishing attacks quickly.

They offer extensive admin training to make sure that you feel 100% comfortable using all the functions. They are very accommodating and attentive. If you ever have any questions, their support is excellent. Review collected by and hosted on G2.com.

I have nothing but praise so far, MetaCompliance has over-delivered. Review collected by and hosted on G2.com.

The platform is user-friendly, with content that is clear, simple, and straight to the point. The e-learning modules are well designed and concise—typically under 5 minutes per video—which is excellent for maintaining engagement and fitting into busy work schedules. The quizzes are well elaborated and reinforce key concepts effectively

The thoughtful learning design ensures that cybersecurity awareness becomes embedded in our organizational culture rather than just being a compliance checkbox exercise. Review collected by and hosted on G2.com.

While the Admin features are less intuitive than the standard user interface, and document uploading can present some challenges, the outstanding customer success team provided excellent guidance that helped us master the platform and maximize its potential. Review collected by and hosted on G2.com.

The available video and interactive content makes deploying security awareness training quick and easy. The phishing simulation tool is effective and being able to directly target those users who have interacted with the phishing simulation with additional training is great.

Overall the courses have been well received and a massive step forward in our ability to demonstrate our company wide adherence to training. Review collected by and hosted on G2.com.

When creating courses I currently watch the videos first to ensure the content matches our requirements. Having access to the transcript would be beneficial to quickly skim the content to sure it meets the companies requirements. Review collected by and hosted on G2.com.

Tailored Learning Paths: Training adapts to roles, departments, and regions, making content relevant and impactful for every employee.

Story-driven Content: Uses real-life scenarios and storytelling to make lessons memorable, supported by bite-sized videos and gamified modules.

Multi-language Support: Available in 40+ languages, ensuring global accessibility and inclusivity. Review collected by and hosted on G2.com.

Overly Complicated Interface: Navigation can feel cumbersome, and some users report the UI as outdated compared to competitors

Restricted Options: Users note frustration with limited flexibility in customising training content, certificates, and phishing templates.

Dashboards and analytics are considered less intuitive, making it harder to extract actionable insights quickly. Review collected by and hosted on G2.com.

It's a very userfriendly environment, with lots of possibilities to create your own campaign but also to use templates. All the different content you can use such as video's, quizes, interactive video's etc. are very attractive and easy to watch. Also, each element is relatively short in time, so people don't need to get through half an hour of training for it to be a complete course. The support from the team is great, everyone is very friendly and enthousiastic. Review collected by and hosted on G2.com.

A downside could be that you're having a different contact person for each step of the process. It would be nice to have at least 1 person you can get in touch with during the whole process, besides other people along the way. However, everyone is very supportive and friendly so that's not the issue. Another advice would be to upload more recent content more often to choose from as a customer. Review collected by and hosted on G2.com.