Mercvox Reviews & Product Details

Mercvox is an AI receptionist built for plumbers, HVAC contractors, and electricians. Trades businesses miss calls constantly: the owner is under a sink, on a roof, or driving between jobs, and most callers will not leave a voicemail. They call the next company instead. Mercvox answers every inbound call in under 1 second, 24/7. It has a natural conversation with the caller, understands trade-specific language, and books the job into your calendar while the caller is still on the line. When a caller describes an emergency, like a burst pipe, a gas smell, or a burning smell from an outlet, Mercvox escalates it to you immediately. After every call you get an SMS summary with the caller's details and a full transcript. Setup takes about 5 minutes: keep your existing number and forward calls to Mercvox. No hardware, no contracts. The dashboard shows every call, transcript, booking, and the revenue recovered from calls that would have gone to voicemail. Plans start at $79/month with 70 calls included, every feature on every plan, a 14-day free trial, and a 30-day money-back guarantee. Mercvox is built by Driftel Labs in Toronto and serves trades businesses across Canada and the United States.