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MaxMind minFraud® Reviews & Product Details

MaxMind’s online fraud detection tool, the minFraud® service, screens billions of online transactions annually, and protects businesses by identifying those that are high risk. The minFraud service has cutting-edge machine learning capabilities, ensuring it is constantly learning and evolving. It helps businesses prevent fraudulent online transactions and reduce manual review. Since 2002, MaxMind has been the industry-leading provider of online fraud detection tools and IP geolocation intelligence. Known as the creator of GeoIP® and the first company to offer both IP data and fraud detection services, MaxMind is on a mission to make the internet safer and smarter, with data-driven solutions.

Seller

MaxMind

Languages Supported

German, English, French, Portuguese, Russian, Spanish, Chinese (Simplified)

Product Description

MaxMind's minFraud service helps businesses prevent online fraud, cut chargebacks, and reduce manual review.

Overview by

Miguel Atienza

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Top-Rated Alternatives

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MaxMind minFraud® Media

MaxMind minFraud® Demo - Fraud detection for eCommerce businesses

With minFraud, you can: analyze risk, prevent fraud, reduce chargebacks, and cut time spent on manual review.

MaxMind minFraud® Demo - Fraud and risk detection API for future-ready platforms

Fraud prediction and feature data for building and optimizing your models

MaxMind minFraud® Demo - Data attributes

80+ data attributes, and one of the largest fraud detection networks globally

MaxMind minFraud® Demo - Plans and pricing

minFraud is a data return service that helps businesses prevent online fraud and manage risk by providing risk scoring and risk data related to online transactions. The minFraud API returns data for a variety of transaction types.

MaxMind minFraud® Reviews (23)

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Spencer H.

CTO

Small-Business (50 or fewer emp.)

2/14/2023

"Great Tool to Reduce the Time Consuming Manual Fraud Checks"

4/5

What do you like best about MaxMind minFraud®?

Most of the data points you need to verify a customer or order can be found in the simple-to-use minFraud dashboard. This tool significantly reduces the time required to manually verify the IP address, especially if they're using a VPN or anonymizer service. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Lacking in billing and shipping address verification. We have to use another tool to help confirm the resident at an address is whom they claim. It would be nice to have better mouseover explanations of all data points -- some are not intuitive. Also, email address validation (very limited) would be ideal. Update: Lately we've been seeing customers flagged as possible fraud, some with a very high probability score. It can be very difficult trying to figure out why someone is flagged as likely fraud since the explanations in their back end sometimes don't make any sense. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Updated response:

Thank you for your updated feedback. We have just introduced the Risk Score Reasons Beta for minFraud® Factors customers. Risk score reasons provide users with specific and understandable reasons for why a risk score is high or low. If you’re a Factors customer, you can view risk score reasons on the Transaction Details page. Please reach out to customersuccess@maxmind.com if you have any questions or would like further information.

Original reply:

Thank you for your review. We’re happy to hear that minFraud® has helped you reduce manual work and improve order validation. We have made recent improvements to our minFraud Transaction page with additional mouseover explanations, and would love to hear from you if you have additional suggestions for how we can improve your user experience.

Alessandro A.

CEO

Small-Business (50 or fewer emp.)

2/18/2025

"A very reliable service"

5/5

What do you like best about MaxMind minFraud®?

- simple to integrate

- high accuracy

- high quality Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

- nothing tech based on our usage

- no invoice attached to the email :-) I have to make my own PDF Review collected by and hosted on G2.com.

Jamie Q.

Owner

Small-Business (50 or fewer emp.)

8/14/2024

"MaxMind minFraud - Great for Small Biz"

4.5/5

What do you like best about MaxMind minFraud®?

MaxMind minFraud is an excellent fraud detection solution for small businesses! As we operate primarily online, we required something that was affordable and easy to use while taking the guess work out of identifying fraudulent orders. With data metrics for emails, phone numbers, addresses, etc. we can ship our orders confidently. The system easily integrated with our website platform as well as our day to day processes. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

From time to time, fraud scores can be quite vague as to "why" a mid-level or higher score is being shown. Review collected by and hosted on G2.com.

Jeff Y.

Small-Business (50 or fewer emp.)

2/29/2024

"It just works."

5/5

What do you like best about MaxMind minFraud®?

It keeps bots from spamming our shopping cart for pennies. Setup was easy to integrate with our Miva shopping cart. Seems to be fool proof. Customer support is responsive and knowledgable. It is involved in every transaction, every day, scores the potential buyer's likely hood of payment fraud, and keeps them from completing a sale from our shopping cart. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Can't think I anything I don't like. It just works. Review collected by and hosted on G2.com.

Lisandro L.

Small-Business (50 or fewer emp.)

11/14/2023

"Great service with Great price"

5/5

What do you like best about MaxMind minFraud®?

All the insight data of cards and IP addresses and custom data to create custom rules mixed with with your default data.

The implementation was so easy.

The availability is a great value because we use it a LOT Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Is not card present oriented, the product is just for e-commerce and non-present cards.

Also we can not set dynamic rules checking the value and taking the decision depending of the value of a data Review collected by and hosted on G2.com.

What problems is MaxMind minFraud® solving and how is that benefiting you?

It help us to prevent possible fraud, also the IP address information help us the have a double fraud check, for example: First attempt to fraud sometoimes minfrand doesn't catch it so we have a double check to see the credit card information and make sure the transaction doesn't comes from a red flag fraud country. Also we block transactions when it comes from proxys (information that minfraud returns us from IP information) Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your review. We love that you’re finding our minFraud® solution to offer great value. Regarding card-present transactions and dynamic rules, we’d love to get more details from you. At first glance, it should be possible to accomplish both of your requests. Please connect with our support team and we’ll be happy to help.

Kyle S.

Small-Business (50 or fewer emp.)

11/14/2023

"Works well and is easy to integrate"

5/5

What do you like best about MaxMind minFraud®?

the documentation for integrating minfraud into our product was clear and easy to follow, and we were able to integrate it with minimal changes to the rest of our stack. and the results seem reasonably accurate Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

it feels a bit pricey when i'm only using a small fraction fo the feature set. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thanks for taking the time to share your feedback about minFraud®. We recommend connecting with our team to explore how you can fully use all of the features available to you. We want to help ensure you get the most out of our solutions.

robert w.

Mid-Market (51-1000 emp.)

11/9/2023

"Simple solutions for complex problems"

5/5

What do you like best about MaxMind minFraud®?

Being able to use Minfraud's built in functionality in addtion to custom rules to decimate the amount of fraud reaching our payment processor. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

When entering addresses to ban/ reject all transactions on custom rules, I have to enter them twice, once for billing address and once for shipping address. Would want to just fully ban the address for both. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your review! We’re thrilled that you were able to reduce chargebacks to less than 10% than what you previously experienced. We appreciate your feedback regarding custom rules and encourage you to continue sharing your thoughts with our team.

Nethanel F.

Small-Business (50 or fewer emp.)

1/7/2024

"Good and faster"

4.5/5

What do you like best about MaxMind minFraud®?

To get feed back for witch payment it can be pass Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

can be more efficient and ask customer for each payment the feedback Review collected by and hosted on G2.com.

Response from MaxMind Mircioiu of MaxMind minFraud®

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Thanks for your feedback! We appreciate that you took the time to share your opinion.

Gymson V.

Small-Business (50 or fewer emp.)

11/8/2023

"It has been useful in our system doing fraud detection on IP Addresses"

5/5

What do you like best about MaxMind minFraud®?

Easy to use with library avaiable in Python Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

In terms of how it performs, we saw some latency from time to time. But can't really pinpoint as to when it happened. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for writing a review of minFraud®, and thank you for relying on our fraud detection software to generate more viable market research data.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/15/2023

"Maxmind minFraud stops fraud - cost efficient"

5/5

What do you like best about MaxMind minFraud®?

Maxmind minFraud is super easy to use once integrated into your systems. We use the Insights level query credits and the detailed scores it returns have helped us stay fraud free for many years. The most useful results it returns are fraud score, email first seen date, country of credit cards. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

There is no downside risk as the price is minimal Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thanks for sharing your experience with our minFraud® solution. We’re honored that we’ve helped you stay fraud free for many years and that you’re finding our solution to be cost efficient.