Mapsly Reviews (56)

Reviews

Mapsly Reviews (56)

4.2
56 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and customization options, which help streamline route planning and improve efficiency in field operations. The integration with CRMs is highlighted as a significant advantage, allowing for real-time data updates. However, some users note that the initial setup can be complex and the mobile experience may require improvements.

Pros & Cons

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MA
Marcus A.
Owner
Small-Business (50 or fewer emp.)
"Highly Customisable with Outstanding Support"
4.5/5
What do you like best about Mapsly?

Its very customisable after our workflows and the support is excellent, they even code custom functions for us. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

The design is somewhat confusing and the general layout can be hard to use. Review collected by and hosted on G2.com.

Jacob M.
JM
Jacob M.
Field sales representative
Small-Business (50 or fewer emp.)
"Mapsly helps me plans routes, find prospects and expand my territory as a sales rep"
3.5/5
What do you like best about Mapsly?

Prospecting tools

Route creation

Integration with Zoho our crm system Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Quite buggy sometimes when trying to load accounts/routes on phone

Have had a number of bugs when it just froze and lagged multiple times Review collected by and hosted on G2.com.

Lauren P.
LP
Lauren P.
Key account manager
Mid-Market (51-1000 emp.)
"My experience with Mapsly"
2.5/5
What do you like best about Mapsly?

It helps locate dental practices in my territory Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

I put in names or practice titles that I know are in our system and Mapsly will have difficulty finding them. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great tool for territory visualization!"
4.5/5
What do you like best about Mapsly?

Creating territories within Mapsly is super easy! As an international organization, we've struggled in the past to find a tool that makes it easy for us to manage different criteria for different regions of the world. But...we don't have that issue with Maplsy.

Also, the Mapsly team is great with their support. They made onboarding easy, and turn-around time for assistance with any questions is fast. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

The "Shared Map View" isn't very intuitive at first; however, Mapsly's documentation walks you through it step by step. After a few times, it becomes second nature what the process is. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"IT Director"
5/5
What do you like best about Mapsly?

Their support is the best I have seen in this industry. I have my issues addressed and solved in matter of hours. They actually make you feel like you are the most important client that they have, not just some number.

There are so many features I really like. I am going to say the way it can be customized to fit any need it my favorite. We are not the typical type of company that would use a map program like this. Because we enter our request in one at a time, but this is a great program. I was able to customize it to fit our needs perfectly.

It was so easy to Implement this program up for what we needed. If I had any questions they would help me immediately. It is to customize and have multiple layers and filters. I had Mapsly programed within 1 day with the help of the support answering a few questions.

Since there is so many was to customize and filter it make is easy for easy of my users to set this up exactly how they want. It makes their time in the field go smoother. It groups their appointments for them.

The users in the field are on Mapsly all day. With syncing they have up to the date data at all times. We have tried other maps programs. This one is the best.

Mapsly integrates with Zoho seamlessly. I feel it is part of the Zoho platform and not an add on. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

The only thing that for us since we enter leads through out the day is that it does not sync often enough. The guys in the field have to keep refreshing the page. Review collected by and hosted on G2.com.

MG
Michael G.
Founder & CEO
Small-Business (50 or fewer emp.)
"Amazing Support!"
5/5
What do you like best about Mapsly?

The integration with third-party tools is excellent—but it’s the incredible support behind it that truly sets this tool apart from anything else I’ve used. Amazing! After a quick walkthrough, I was easily able to implement the additional features I wanted, like seamless check-ins powered by AI and automation. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Currently, my specific CRM doesn’t have a native integration—but their stellar support team has made connecting everything surprisingly easy. Review collected by and hosted on G2.com.

AK
Alexander K.
Integration manager
Mid-Market (51-1000 emp.)
"Incredible tool for route planning & field sales"
5/5
What do you like best about Mapsly?

Seamless out-of-the-box integration with HubSpot. Exceptionally responsive and capable support team that can customize workflows and automations upon request. No long waits — everything gets done quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

The initial setup can be a bit challenging. Due to the wide range of tools and features, there’s a learning curve and it takes some time to get fully accustomed. Review collected by and hosted on G2.com.

CG
Christian G.
CEO
Small-Business (50 or fewer emp.)
"For the information about drone mission it's good."
4/5
What do you like best about Mapsly?

The information about mission. I can read intructions. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

I would like to open the mission adresse directly in Waze. Review collected by and hosted on G2.com.

Derrion S.
DS
Derrion S.
Line Cook
Food & Beverages
Mid-Market (51-1000 emp.)
"Making site routes a breeze"
4.5/5
What do you like best about Mapsly?

Having all the information needed in front of you to get to where you’re going Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Some routing has to be redone after it created Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"A lot of great functionality but does break occasionally and is hard to learn"
3.5/5
What do you like best about Mapsly?

There are many different options to display data - with custom fields etc.

Very versatile - many integration options Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Very hard to learn on the PC webapp - not majorly versatile

Ease of use isn't that good

Does break probably once a month but the support respond fast Review collected by and hosted on G2.com.