Mapsly Reviews (56)

Reviews

Mapsly Reviews (56)

4.2
56 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and customization options, which help streamline route planning and improve efficiency in field operations. The integration with CRMs is highlighted as a significant advantage, allowing for real-time data updates. However, some users note that the initial setup can be complex and the mobile experience may require improvements.

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Prabhu C.
PC
Prabhu C.
Sales Engineer
Mid-Market (51-1000 emp.)
"Mapsly is feature-secure"
3.5/5
What do you like best about Mapsly?

It helps plan optimized routes with multiple stops, saving time and fuel. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Mapsly impresses with its integration capabilities and powerful features, several users feel it’s not the most intuitive to get started with. Setup can be tricky, advanced features may require extra support or expenditure, and the mobile experience could be more reliable Review collected by and hosted on G2.com.

KK
Kristy K.
Co-Founder
Small-Business (50 or fewer emp.)
"Frequent user of Mapsly"
5/5
What do you like best about Mapsly?

I love the ability to map out where businesses are located in proximity to my clients. In addition, I love how easy it it to create a map to show clients geographically, how far specific locations are from their a primary destination. I also really appreciate that when you log out, it doesn't delete your previous search data. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

There are no downsides as of yet from my experience. Review collected by and hosted on G2.com.

Zabrina  R.
ZR
Zabrina R.
Business development manager
Small-Business (50 or fewer emp.)
"Basic to Robust"
4.5/5
What do you like best about Mapsly?

Easy to start using to check into locations (as a user) right away with little to no instruction. Mapsly support seems keen on listening to users and addressing issues and making improvements. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Some things are not intuitive and needs hands on training. Review collected by and hosted on G2.com.

CR
Carrie R.
Vice President
Small-Business (50 or fewer emp.)
"Mapsly has been an essential tool in our dispatching process flow."
5/5
What do you like best about Mapsly?

Mapsly support is top notch. Mapsly is easy to use as a plug in/integration to our current systems. We use Mapsly daily as part of our process flow. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

No dislikes. Our team would like to see notification of updates, development improvements, or any new features or changes rolled out to ensure use of all features. Out team would like for mileage/distance to be more accurate. Review collected by and hosted on G2.com.

Sean R.
SR
Sean R.
Director, Operations Technology
Mid-Market (51-1000 emp.)
"An Indispensable Tool for Location-Based Customer Understanding and Sales Strategy"
4.5/5
What do you like best about Mapsly?

It is easy to visualize our prospects and customers based on their location. This has helped us better serve our customers and bring on new customers. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

It is a bit complex to set up, but the team at Mapsly is always ready to help. Great support. So it can be a bit cumbersome to set up and configure. Review collected by and hosted on G2.com.

OW
Olivia W.
Feild Sales representative
Small-Business (50 or fewer emp.)
"Mapsly Review"
4/5
What do you like best about Mapsly?

Organisation for my day and I can see all information clearly for each customer Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Few little tweaks that need to be made here and there. Like some visit notes disappearing and taking a very long time to load. Review collected by and hosted on G2.com.

Sarah K.
SK
Sarah K.
Sales Manager
Small-Business (50 or fewer emp.)
"Wonderful platform"
5/5
What do you like best about Mapsly?

We use Mapsly in a bit of a different way than it is currently designed to be used. For our company being able to circle certain areas and see what customers and leads are in that area is extremely beneficial for us. We currently use Mapsly in conjunction with Zendesk Sell. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

There's nothing imparticular I can think of that I dislike, for the most part once you figure it out it is user friendly. Review collected by and hosted on G2.com.

Robert S.
RS
Robert S.
Area Sales Manager
Small-Business (50 or fewer emp.)
"Very useful tool, saves time"
5/5
What do you like best about Mapsly?

The ease in which you can prepare for travel & schedule meetings. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Couple of upgrades that would be beneficial.

When searching a street, would be good if there was a way to pin point the street instead of a wide view.

Being able to plan a number of days in the one route. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Mapsly is easy to use but inreliable"
1.5/5
What do you like best about Mapsly?

The thing I like the best about Mapsly is the way it makes checking into accounts easy. I can see all accounts in one area and it makes it easier to travel between them. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Mapsly is not reliable. Often it does not reached my stops and hours properly. It often fails to load. It also sometimes says I’m nowhere near a place i am literally standing right in front of. Review collected by and hosted on G2.com.

Eric T.
ET
Eric T.
Director, Digital Transformation (DX)
Mid-Market (51-1000 emp.)
"The product is fantastic and the support team is stellar."
5/5
What do you like best about Mapsly?

The automation is terrific, but if I had to pick one thing that stood out, it is the Mapsly support team. I only had to tell them what I needed and they built it out. Super easy. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

I don't know if this was the case, but it seemed like when we went over our alotment, the automations turned off and I had to manually start them again. The challenge is that I wasn't always aware that they were off. Maybe a notification was sent out and I missed them, but that would be helpful if an email about an overage went out, but the automations stayed on. I would gladly pay overage fees in order to keep the processes flowing. Review collected by and hosted on G2.com.