Mapsly Reviews (55)

Reviews

Mapsly Reviews (55)

4.2
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and customization options, which help streamline route planning and improve efficiency in field operations. The integration with CRMs is highlighted as a significant advantage, allowing for real-time data updates. However, some users note that the initial setup can be complex and the mobile experience may require improvements.

Pros & Cons

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BD
Brandon D.
Applications Technician
Mid-Market (51-1000 emp.)
"Great Territory Mapping Tool with Seamless HubSpot Integration"
5/5
What do you like best about Mapsly?

Mapsly makes it incredibly easy to visualize and manage our sales territories directly from our HubSpot CRM data. The integration is seamless, and we especially appreciate how we can dynamically adjust territories based on real-time customer and lead data. It has significantly improved our team's efficiency and decision-making when it comes to territory assignments, both for Sales and Technical staff members at the company.

Lastly, the customer support has been great as well, with a typical response time of about 5 - 20 mins. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

While the core territory mapping features work very well, the interface can feel a bit overwhelming at first due to the number of options available. A more guided onboarding experience or simplified UI for new users would make adoption even smoother. Review collected by and hosted on G2.com.

Sean B.
SB
Sean B.
Founder / Coach
Mid-Market (51-1000 emp.)
"More than just a fancy map!"
5/5
What do you like best about Mapsly?

The staff, and I know that seems weird for a tech solution but its true. The team at Mapsly are amazing at partnering with us to make sure the way our data is communicated through geography is super effective. Whether we are trying to use a workflow to populate the distance from 1 item to another, or workflows that update the closest listings to a specific contact. These workflows weren't crafted by me, instead I just came up with the idea and the team at Mapsly did it quickly and easily. Their base features do what every other mapping tool in the world does, but their team of programmers and reps make it do so much more. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

I honestly have a hard time finding a negative thing about this tool, so many amazing features and also their require setup is quite easy to implement. Review collected by and hosted on G2.com.

TS
Tori S.
Business Analyst
Mid-Market (51-1000 emp.)
"Great software with even better support"
5/5
What do you like best about Mapsly?

My favorite part of Mapsly is the integration with Smartsheet. We use Smartsheet for our project management and Mapsly already integrates well. Additionally, I appreciate that it's really easy to get ahold of support whenever I need it. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

All of the adjustments you make are on one map, so there aren't multiple "dashboards" with different maps to work on, so you have to stay organized and understand what data points are showing. Review collected by and hosted on G2.com.

AS
Amanda S.
Account Executive
Mid-Market (51-1000 emp.)
"Great tool for outside sales"
4.5/5
What do you like best about Mapsly?

I like that i can customize where my starting and ending points will be so that I can have the most effective day on the road. Easy to use platform, they have significantly improved any bugs in over the last year. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

If i have an appointment in the middle of the day, creating a route does not take that into consideration. Sometimes i have to go out of order to the pins selected because i am expected to be certain places at certain times. Review collected by and hosted on G2.com.

Grace C.
GC
Grace C.
Salesforce Admin and Project Manager
Mid-Market (51-1000 emp.)
"Great for Salesforce mapping"
5/5
What do you like best about Mapsly?

I use it to pull account lists of clients, or prospects based on regions or based on account ownership. I love that I can use it to identify accounts in a radius, and export the data into a csv for further use outside of Mapsly. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

I have not found a reason to dislike the tool, I would say I haven't used the route planner very much. Maybe the initial learning curve is one that takes some time but other than, it becomes easy to use and intuitive. Review collected by and hosted on G2.com.

JN
Jefferson N.
Drone pilot
Small-Business (50 or fewer emp.)
"Easy to use but still need some improve"
3.5/5
What do you like best about Mapsly?

Easy to use, The operation is simple. The user interface is simple and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Every time turn on Mapsly, need take 15 sec to prepare the map. Each time I zoom in on the map, it takes some loading time before the information I need appears. The operation is simple, but sometimes making adjustments can be a bit cumbersome. Review collected by and hosted on G2.com.

Armand M.
AM
Armand M.
Home Buying Specialist
Small-Business (50 or fewer emp.)
"Useful and Intuitive"
4/5
What do you like best about Mapsly?

Very user friendly, many features that help make the work day easier, more effective and helps to plan and manage clients in pipeline that leads to success Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

It can be more mobile friendly, laptop and computer works well, sometimes the sizing and functionality on mobile is sacrificed but still useful Review collected by and hosted on G2.com.

JB
Jean-Charles B.
Business Development Manager
Small-Business (50 or fewer emp.)
"Great for B2B Market Analysis"
5/5
What do you like best about Mapsly?

We are in the B2B service business and have prospects/customers all over North America. I don't use Mapsly for the ''route feature.'' I use it to visualize the different prospects/customers that we've categorized in different vertical niches within our CRM integration (Pipedrive). The capacity to see the visual by different custom fields is a game changer for us. I use it on a weekly basis. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

The support is good, but once I requested a demo, the employee was going way too fast in the feature demonstration. It's not that easy to use given the huge amount of features that are integrated within Mapsly. Other than that, I know I'm not using it to its full potential. Step by step. Review collected by and hosted on G2.com.

John H.
JH
John H.
Account Mnager
Small-Business (50 or fewer emp.)
"Excellent idea but not user friendly"
2/5
What do you like best about Mapsly?

It allows me to prospect my day by showing me areas where I can make sales calls in. It gives me a visual of where potential leads are. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

It has a difficult time syncing with cellular service. It's very delayed and sometimes crashes. It also doesn't show all the potential prospects on the lead. The mobile version is not user friendly and very difficult to use. It has a difficult time loading up and can take minutes- even when building a route from a computer connected to high-speed internet. Review collected by and hosted on G2.com.

Prabhu C.
PC
Prabhu C.
Sales Engineer
Mid-Market (51-1000 emp.)
"Mapsly is feature-secure"
3.5/5
What do you like best about Mapsly?

It helps plan optimized routes with multiple stops, saving time and fuel. Review collected by and hosted on G2.com.

What do you dislike about Mapsly?

Mapsly impresses with its integration capabilities and powerful features, several users feel it’s not the most intuitive to get started with. Setup can be tricky, advanced features may require extra support or expenditure, and the mobile experience could be more reliable Review collected by and hosted on G2.com.