# MailRush Reviews
**Vendor:** Cyber Cast International, S.A.  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 2.9/5.0  
**Total Reviews:** 7
## About MailRush
Cold Email Software with SMTP Service included. Shared IP and Dedicated IP options. Drag and Drop sequences for Email Follow-ups and Drip Campaigns. Email Deliverability KPIs (Senders Score tracking, Email Volume tracking, Feedback Loop tracking), Event Tracking (open rate, click rate, replies, etc) Awesome Support.



## MailRush Pros & Cons
**What users like:**

- Users praise the **easy setup** of MailRush for quickly launching their campaigns with minimal effort. (1 reviews)
- Users praise the **navigation ease** of MailRush, allowing for effortless creation of professional emails without technical skills. (1 reviews)
- Users love the **easy navigation** of MailRush, enabling them to create professional emails effortlessly. (1 reviews)

**What users dislike:**

- Users report persistent **call issues** with MailRush, including unresponsive support and low daily email caps. (1 reviews)
- Users find the lack of **A/B testing and dynamic content** limiting for optimizing their campaign management experience. (1 reviews)
- Users report **data inaccuracy** with MailRush, leading to low email delivery rates and no responses over time. (1 reviews)
- Users report challenges with **unreliable email delivery** , leading to frustration over lack of responses and support availability. (1 reviews)
- Users report **poor customer support** with delayed responses and lack of assistance, impacting their MailRush experience. (1 reviews)
- Users are disappointed with the **poor lead generation** due to lack of A/B testing and dynamic content features. (1 reviews)

## MailRush Reviews
  ### 1. Very Bad, non existent customer support, no way to contact them,

**Rating:** 0.5/5.0 stars

**Reviewed by:** Marry S. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about MailRush?**

The setup is quite easy to setup the campaign.

**What do you dislike about MailRush?**

I have trying to get them on Demo meeting but no one joins no matter how many times I try, just submit a support ticket which they answer after a day or so, daily cap was meant to be 1000 per day, but its around 50 or so and no idea whats causing this, as there is no spam content whatsoever in my email draft. And I dont think anyone is receiving my emails as there is no response after two months of sending emails.

**What problems is MailRush solving and how is that benefiting you?**

I have not received a single response from all the campaigns i am running so I don't think any of my marketing needs are being met with this tool.

  ### 2. MailRush offers comprehensive pricing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bella J. | A security guard, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about MailRush?**

It’s easy to navigate and create professional looking emails without needing technical expertise

**What do you dislike about MailRush?**

It’s doesn’t have A/B testing or dynamic content which can helpful for optimizing campaigns

**What problems is MailRush solving and how is that benefiting you?**

Its solves problem of making email marketing accessible and easy for small businesses and individuals

  ### 3. Great way to automate cold outreach campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** David S. | CEO/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about MailRush?**

That is extremely easy to use; you just set up some records in your DNS, verify, upload contacts and create a campaign, all graphically and intuitively. You can even monitor responses to stop/change the campaign flow.

**What do you dislike about MailRush?**

I wished they had a better preview of how recipients see campaigns. In our first campaign, we used the URL placeholder, and when we got a reply from a potential client, we noticed that it was a very messy URL to show, and we shouldn't have used that one in the body.

**What problems is MailRush solving and how is that benefiting you?**

We are automating cold outreach to capture/nurture potential clients. You can also keep track of interactions in case they contact you in a different channel. We don't need to do this manually, sending emails one by one. You also get a sending ip to avoid damaging your server's deliverability in case people are not appreciative of your emails.

  ### 4. The only cold email tool you need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sasha T. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about MailRush?**

MailRush is easy to set up unlike many tools out there. And what I especially like is that they are giving you their own mailing IP, which has been prewarmed before, so it basically guarantees that you land in the primary inbox. And by the way, the support is fantastic.

**What do you dislike about MailRush?**

I would love to see more options on personalization so that it's possible let's say to personalize gifs or pictures. As well as an enrichment tool would be perfect that not only validates the emails but as well as enriches the data.

**Recommendations to others considering MailRush:**

I have been using other cold outreach tools before. Like Woodpecker or Yesware, although they might have more features in their arsenal. When it comes to my email deliverability, Mailrush wins. Which is the most important thing in cold outreach, getting your emails in the inboy. So yeah, go ahead try it out. Jorge and his team are amazing, they will answer any question you might have.

**What problems is MailRush solving and how is that benefiting you?**

I'm using MailRush as my platform for cold email outreach. I'm creating personalized campaigns for my outreach as well as integrate it will various other software that I use like, Pipedrive or GHL.

  ### 5. A good e-mail automation tool for businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harsh B. | AVP Client Relations and Strategic Planner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about MailRush?**

The UI is pretty user-friendly, templates can be easily created. It has all the necessary options a small to mid sized business could require for all the internal and external communications.

**What do you dislike about MailRush?**

Nothing in particular except the pricing could be a bit more competitive.

**What problems is MailRush solving and how is that benefiting you?**

For external communications mostly to reach out to leads and to shoot out email campaigns for existing customers.

  ### 6. Not the best option, will be looking for something else once our month is over.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about MailRush?**

The UI is pretty easy to use and the tutorial videos are helpful when setting up the account

**What do you dislike about MailRush?**

Lacks basic features or if they have them are not intuitive to use. Find myself continually having to create support tickets.

**What problems is MailRush solving and how is that benefiting you?**

Outbound email is what they are supposed to be helping you solve but first, you need to figure out how to get everything set up.

  ### 7. A Good Cold Email Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2022

**What do you like best about MailRush?**

👍 Easy to use
👍 Nice Dashboard
👍 Good deliverability
👍 Email server included
👍 Content spinning to help with deliverability
👍 Email reputation features
👍 Email tracking
👍 Unlimited Contacts
👍 Conditional automated flows and drop sequences

**What do you dislike about MailRush?**

👎 Really expensive email warming add-on. This is available for free from several of its competitors.
👎 It is a pain to change the email domain name.
👎 Extra charge for unlimited campaigns.
👎 Email verification can get expensive.

**What problems is MailRush solving and how is that benefiting you?**

I used MailRush for some B2B prospecting and it was a good choice. It allows you to create personalized, professional-looking emails. The software is easy to use, with good deliverability rates!


## MailRush Discussions
  - [What is MailRush used for?](https://www.g2.com/discussions/what-is-mailrush-used-for)

- [View MailRush pricing details and edition comparison](https://www.g2.com/products/mailrush/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A34%3A01+-0500&secure%5Bsession_id%5D=4122a887-848d-447d-b4eb-1e98b19715ef&secure%5Btoken%5D=dd88cfdf1875e5290db156a5846d16006cd1cebaf06b003e9b9d13b88da38f44&format=llm_user)

## MailRush Features
**Integrated Workflows**
- Email Tracking/Automation
- CRM Integration

**Repeatability and Reportability**
- Content Management
- Workflow Performance
- Sales Coaching and Insights

**AI and Automation**
- Best Time of Day Scheduling

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top MailRush Alternatives
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,311 reviews)
  - [Instantly](https://www.g2.com/products/instantly/reviews) - 4.8/5.0 (4,076 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,580 reviews)

