I ran into an issue with our secondary load balancer after an upgrade, and the response was both incredibly fast and very thorough. After I emailed Tech Solutions and the suggested steps unfortunately didn’t work, a call was arranged very quickly. I had two techs on the call, and eventually a third, more senior engineer joined, which I really appreciated.

Unfortunately, we weren’t able to save the second load balancer, but they offered to help me set up two brand-new ones. Due to the nature of our business, we weren’t able to facilitate that at the time. Instead, when I asked, they provided the current OS from our primary server so I could recover the second load balancer. Excellent service all around! Review collected by and hosted on G2.com.

Nothing at all. The only thing I couldn’t find was any specific commands beyond the standard Linux ones that I could use. That said, it wasn’t really an issue, since I went through everything with tech support. Review collected by and hosted on G2.com.

The Loadbalancer.org ADC product is bulletproof and very reliable. It is fairly easy to setup even with custom configurations, we currently are running 2 units in a HA pair virtulized. The support on this product is second to none. Before purchasing a license, I was able to test this product, as both stand alone and in a HA setup, 3 times. All 3 times support was there if needed. We had tested 2 other products before purchasing a license for Loadbalancer.org. We are appreciative of the support provided by Loadbalancer.org and happy we went with their solution. I highly recommend Loadbalancer.org for any load balancing needs they support. Review collected by and hosted on G2.com.

No downsides, no dislikes with this product. Review collected by and hosted on G2.com.

We have been doing business with Loadbalancer ADC since 2013, the product is very reliable and the support team is very dynamic and proactive.

A big Thanks to Edgar Ramos, Ramiro Hittaller and the entire LOadbalancer ADC support team for their professionalism.

best regards,

Moussa ACDQ IT Supervisor Review collected by and hosted on G2.com.

nothing to declare, all is going well with Loadbalancer product Review collected by and hosted on G2.com.

We have been using Load Balancer products for several years now and we are completely satisfied with the quality of the products and especially the quality of the support team. Support has been outstanding during the few times we needed help with our WAF. The WAF is easy to use and just runs constantly without causing us any problems. It was easy to integrate into our network due to the collaboration between Metaswitch and Loadbalancer. Review collected by and hosted on G2.com.

I don't have any dislikes regarding our Load Balancer. It works exactly as we expect and rarely needs any maintenance. Review collected by and hosted on G2.com.

The load balancer can be downloaded as a VM and imported directly into your Hypervisor of choice. The security updates can be be completed online.

Most importantly the support responds timely ! Review collected by and hosted on G2.com.

The solution is based on KVM and so it seems to be stable. I would update as it operated in the live environment Review collected by and hosted on G2.com.

They responded quickly when I requested a server migration to another server, and they were also prompt with my other support questions. Overall, the product is easy to use and straightforward. Review collected by and hosted on G2.com.

Not much to add. If I had anything negative to say, I wouldn’t recommend them. Review collected by and hosted on G2.com.

Support has been excellent and fast, User interface of product is exceptional and support documentation and manuals are vast. Performance of the loadbalancer is outstanding and Integrates easily. I think its very cost effective and multiple options available. Review collected by and hosted on G2.com.

I think its a very well rounded product. Review collected by and hosted on G2.com.

The appliance itself does everything that I would want from a load balancer, combined with the quality of support available. Review collected by and hosted on G2.com.

not applicable - the user interface was quick to learn, but at the same time powerful Review collected by and hosted on G2.com.

The support team is really helpful, with quick 24/7 responsiveness. They provide valid solutions along with clear configuration advice.

UI is quite straightforward and easy to comprehend, even for an unexperienced user. Review collected by and hosted on G2.com.

As of my time working with loadbalancer devices and team, I have not found any significant issues Review collected by and hosted on G2.com.

The assistance provided by Load Balancer Support was prompt, professional, and highly effective Review collected by and hosted on G2.com.

There is nothing to dislike as mentioned support was very professional and eager to assist with resolution Review collected by and hosted on G2.com.