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LettrLabs Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of LetterLabs, enabling quick and efficient creation of postcards and letters. (2 mentions)
Users appreciate the personalized postcard feature of LettrLabs, enhancing communication with a personal touch effortlessly. (2 mentions)
Users value the exceptional customer support from LetterLabs, enhancing their experience with real-time assistance and transparency. (1 mentions)
Users value the customization options with LettrLabs, enabling quick and personalized card creation effortlessly. (1 mentions)
Users love the handwritten postcard feature of LettrLabs for adding a personal touch easily and effectively. (1 mentions)

Top Pros or Advantages of LettrLabs

LettrLabs Reviews (55)

Reviews

LettrLabs Reviews (55)

5.0
55 reviews
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SH
Simone H.
Small-Business (50 or fewer emp.)
"save time AND retain the personal touch"
5/5
What do you like best about LettrLabs?

As a sole entrepreneur and small business, I do not do a lot of direct mailing, but occasionally throughout the year like to send a Hello to my Interior Design clients. Traditional companies seem to require a high volume or charge a premium for small quantities. With LettrLabs I can create personalized cards or letters no matter how small or how often I require. The website is no-frills, straightforward and it is fast and easy to create your desired personal note. If you already have a mailing list set up, simply copy and paste it into their template (Excel), upload it, and you are good to go! So easy!

LettrLabs is a convenient time saver that will allow me to actually send out my Hellos; they make it too easy. LetterLabs enables me to focus on my design work instead of spending hours handwriting the notes while getting a result that is as personal and individual as I desire. Or I can work with a unision text and unique addresses. On top of all that, their sales and customer service team is very hands-on, personal and responsive. Win Win! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Nothing to dislike! A growing company that is working fast to accommodate all concerns and add to its offerings and value. Review collected by and hosted on G2.com.

MR
Martha R.
Small-Business (50 or fewer emp.)
"LettrLabs helped me accomplish my goal!"
5/5
What do you like best about LettrLabs?

LettrLabs philosophy of the personal connection, personal touch and communication is in line with the way I run my business. To partner with a company that has the same vision is invaluable. The people at LettrLabs are very personable and helpful. They make the process so user-friendly and easy. Where I was doing all the writing myself now LettrLabs does it for me and that leaves me more time to make even more connections and further increase my business. The response has been amazing. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I can't think of anything that I dislike. Every experience has been positive and the results have proven to be very successful. Review collected by and hosted on G2.com.

Gregory P.
GP
Gregory P.
Business Transformation Consultant
Mid-Market (51-1000 emp.)
"Best Personal Touch Automation!"
5/5
What do you like best about LettrLabs?

I have sent hand-written thank you letters to customers and partners for many years. My goal is to do this with our top accounts at least twice a year, resulting in tons of hours of manual labor and logistics. I have been approached by automation methods in the past, but have never wanted to diminish the personal touch my outreach. What I LOVE about LettrLabs is how real the handwriting looks and how easy it is to create simple templates to make quick work of the entire process. They had fantastic customer service from design to delivery. Every customer I have talked to is convinced that these letters are hand written even when I tell them it is AI...which speaks to the top-notch quality! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Nothing to dislike here unless you like hand cramps and monotonous work. Review collected by and hosted on G2.com.

Sandra K.
SK
Sandra K.
Founder
Mid-Market (51-1000 emp.)
"Best marketing experience for our company!"
5/5
What do you like best about LettrLabs?

Working with letter labs was a wonderful experience. They made the process extremely easy and streamlined. We sent out cards to our referral network in the healthcare field! Our referral stream greatly increased and we couldn't be happier. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I don't have much to say here, it was a great experience working with letterlabs and we plan to continue the relationship long-term. Letter labs is doing great things for small-medium-sized businesses like ours! Review collected by and hosted on G2.com.

MP
Mitchell P.
EIR
Small-Business (50 or fewer emp.)
"Great experience with outsourced handwritten letters for marketing"
5/5
What do you like best about LettrLabs?

Very seamless and a great product. The quality is very high-end. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

The user interface is a bit clunky but manageable Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Excellent Product & Service"
5/5
What do you like best about LettrLabs?

The handwritten cards are very legit and such a time saver. Since I discovered LettrLabs I have freed up a lot of my time from doing actual handwritten cards to more prospecting in other ways. The customer service is top natch as well. Would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I do not have anything bad to say about Lettrlabs. Review collected by and hosted on G2.com.

Becky M.
BM
Becky M.
Small-Business (50 or fewer emp.)
"Exceeded My Expectations"
5/5
What do you like best about LettrLabs?

LettrLabs handwritten notecards exceeded my expectations in every aspect. The ordering process was seamless, and the hand written notecards are such high-quality that they made great impression on my recipients. Moreover, we had a better response rate to the LetterLabs cards than we have on other Direct Mail programs. We will definitely be using LetterLabs again! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I wish we could "scrub" our mailing list to check for inaccurate addresses, or order a scrubbed list directly through the program. Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Small-Business (50 or fewer emp.)
"Loving the high quality products and customer service"
5/5
What do you like best about LettrLabs?

The innovative approach, and high quality products are only matched by great customer service. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I see no downsides yet! This has been a pain free experience. Review collected by and hosted on G2.com.

WC
Weston C.
Mid-Market (51-1000 emp.)
"Great experience working with them!"
4.5/5
What do you like best about LettrLabs?

I like how straight forward the process was. I received a list of items we needed to produce and LettrLabs took care of the rest. We drove a 16x ROI on our campaign and are excited for our next campaign with them! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Because our project was such a quick turnaround, I wasn't completely confident how my campaign would look. They fixed that with their new software that allows the client to pick the fonts and design the card themselves, rather than describing it over the phone. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
Small-Business (50 or fewer emp.)
"Incredible product with a personal touch!"
5/5
What do you like best about LettrLabs?

The ability to connect with potential clients quickly, but with a personalized touch. The service allows you to provide personal connection with limited time required. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

They are regularly making updates to their infrastructure which is amazing. With this in mind, they do have support constantly available to help navigate the backend. Review collected by and hosted on G2.com.