Leadoo Reviews (115)

Reviews

Leadoo Reviews (115)

4.7
115 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent customer support provided by Leadoo, highlighting the team's proactive assistance and responsiveness. Many appreciate the ease of use and flexibility of the platform, which has significantly improved their lead generation and customer engagement. However, some users note that the interface could be more modern and intuitive.

Pros & Cons

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JS
Janne S.
Director Sales and Marketing
Small-Business (50 or fewer emp.)
"Well-functioning system and excellent customer support"
5/5
What do you like best about Leadoo?

Leadoo is a versatile tool for collecting customer leads. I use it all the time. I like the fact that I can build different paths and approaches to attract customer interest and their need to contact us. Leadoo is easy to use and implement. In addition, the customer support is excellent and I have Kristiina to thank for that. It is customer-listening, caring and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

If anything, as a sales director, I would like to see improvements in reporting and visitor tracking in general. Review collected by and hosted on G2.com.

Termex E.
TE
Termex E.
CMO
Small-Business (50 or fewer emp.)
"Leadoo elevates your business to the next level"
5/5
What do you like best about Leadoo?

Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support has been superb. Since implementing Leadoo, we have tripled our leads. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

The dashboard seemed a bit messy at first glance. Review collected by and hosted on G2.com.

Dan F.
DF
Dan F.
Recruitment Optimisation Manager
Small-Business (50 or fewer emp.)
"Brilliant tool and outstanding team!"
5/5
What do you like best about Leadoo?

Firstly, the teams support is outstanding! Response rate is brilliant, regardless of how many time we contact them. Incredibly proactive and always looking at ways to improve our response rate. We've seen a huge increase in the amount of clients interacting with your website due to the ease of the product! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

currently nothing! We've been using Leadoo for a number of months, with zero issues! Review collected by and hosted on G2.com.

LB
Linda B.
General Manager
Small-Business (50 or fewer emp.)
"A great product"
5/5
What do you like best about Leadoo?

Implementing Leadoo on our website has been a fantastic decision. The ability to personalize the bots and tailor them to our specific users' needs has significantly enhanced our user experience. The platform is incredibly user-friendly, making it easy for our team to manage and optimize the bots.

One of the standout features of Leadoo is the exceptional support team. They are highly responsive and go above and beyond by providing monthly calls to analyze the bots' performance. During these calls, they offer valuable feedback and fresh ideas, helping us to continually improve our lead generation strategies. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

When it comes to Leadoo, we have had a thoroughly positive experience. The platform meets our needs exceptionally well, and there haven't been any significant issues or drawbacks. Review collected by and hosted on G2.com.

AH
anna H.
Ansvarig Digital Utveckling
Small-Business (50 or fewer emp.)
"User-friendly and unbeatable customer service"
5/5
What do you like best about Leadoo?

For us, the greatest benefit has been being able to hold our stakeholders' hands and guide them in their search for executive networks. Together with Leadoo, we have had a seamless collaboration where the main focus has been on simplifying the contact between us and our visitors.

Our contacts at Leadoo are always concerned about their availability and follow-up, where no question is too big or too small, something that has felt reassuring and facilitated both the implementation and development over time. We also highly value that the bot is user-friendly for simple adjustments and updates! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

For us, it has only contributed positively, which is clearly reflected in the number of people we now manage to capture compared to before we had a bot on the website. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Bots for lead generation and customer service"
4/5
What do you like best about Leadoo?

Very friendly and proactive customer support. Bots are easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

Does not bring so much added value to our Sales. Mainly used for customer service purposes. Review collected by and hosted on G2.com.

HM
Hanna M.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Leadoo is a handy aid for customer service."
5/5
What do you like best about Leadoo?

Easy to use and adaptability are the best features. As well as the excellent support we have received from Leadoo, especially from Kristiina Suomalainen. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

We have been very satisfied, except the price could be a little bit lower. Review collected by and hosted on G2.com.

MH
Miki H.
Business manager
Small-Business (50 or fewer emp.)
"Business manager Leluco Oy"
5/5
What do you like best about Leadoo?

Using Leadoo is really easy and an absolute tool for recruiting at work. Special thanks to Kristiina Suomalainen, who works as our contact person and help has always been available and answers and help come really quickly Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

I have nothing negative to say about the user experience Review collected by and hosted on G2.com.

EJ
Elias J.
Small-Business (50 or fewer emp.)
"Great conversion tool and awesome customer service"
5/5
What do you like best about Leadoo?

The platform has helped us increase conversions on our websites by a lot. The selection of different bot -options is great and eases the customer journey both in conversions and customer service. The user interface is super easy which makes creating and editing new and existing bots super easy, although we have our account managers at our disposal. The analytics are also great to help us understand our customers better. Overall great customer service and super helpful product! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

Can't really come up with anything i disklike. Setting up and understanding the integration with mailchimp was a bit time consuming, but not really a big problem. Review collected by and hosted on G2.com.

JE
Jennifer E.
Head of Marketing & Communications
Mid-Market (51-1000 emp.)
"Great tool for getting to know your visitors + great support!"
5/5
What do you like best about Leadoo?

We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have an engaged and agile partner. We use their bots not only for lead generation but also as a tool to make our website more interactive and helpful, and to collect more information about our visitors. We know much more about our visitors today than we did before! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

Nothing. Leadoos statistics helps us in many ways! Review collected by and hosted on G2.com.