LaunchDarkly Reviews (807)

Reviews

LaunchDarkly Reviews (807)

4.5
807 reviews

What do users say?

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Users consistently praise the intuitive UI and ease of use of LaunchDarkly, which allows teams to manage feature flags and rollouts efficiently without needing extensive technical knowledge. The platform's ability to decouple deployments from feature releases enhances confidence during updates, although some users note that managing numerous flags can become cumbersome over time.

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Seth B.
SB
Seth B.
Mid-Market (51-1000 emp.)
"Effortless Feature Management with LaunchDarkly"
4.5/5
What do you like best about LaunchDarkly?

I like how LaunchDarkly helps with production releases. We can just flip a flag and release a new feature to a beta group or to everyone. If there is an issue, we can easily just turn the flag off to hide the feature. I also find the UI easy to use, and it's clear what the state of the flag means and what environment I am applying the flag change to. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Not much. I only use it for feature flags though. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with LaunchDarkly! It's great to hear how seamlessly you’re able to manage releases with feature flags and quickly roll back when needed, and that the UI makes it easy to understand and control changes across environments. We're here to help you release with confidence and flexibility!

Austin V.
AV
Austin V.
Product Manager
Enterprise (> 1000 emp.)
"Intuitive Interface, Flexible Feature Management"
4.5/5
What do you like best about LaunchDarkly?

I love that LaunchDarkly lets us control access to new features and roll them out at whatever pace and to whatever audience we want. I really appreciate the good interface, which is intuitive and simple to use, as it means I don't have to waste time figuring out the interface or learning code to control feature flags as a product manager. I also find that the search functionality works well despite having many feature flags. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes finding feature flags can be hard as we have so many. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the great review! We’re glad LaunchDarkly is helping you roll out features with flexibility and keep things simple for your team. We also appreciate the feedback on finding flags at scale, which is something we’re continuing to improve.

Aditya G.
AG
Aditya G.
Small-Business (50 or fewer emp.)
"Seamless Feature Rollouts with Effortless Segmentation"
5/5
What do you like best about LaunchDarkly?

I like using LaunchDarkly to roll out features in phases and being able to test them on specific accounts. The ability to create segments is really handy because it allows me to create a data set and use it in rules at multiple places, which means I don't have to manually add rules every time. Instead, I can just add an existing segment. The initial setup was very easy as well; I was able to create the flag in the UI and quickly implement it within our code. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Nothing, everything works great Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with us! I'm glad to hear phased rollouts and reusable segments are helping you all move faster and avoid repetitive work. It’s great the setup and implementation felt smooth as well.

Uria  M.
UM
Uria M.
Mid-Market (51-1000 emp.)
"Effortless Feature Management with Easy Integration"
3.5/5
What do you like best about LaunchDarkly?

I like using LaunchDarkly for gradual rollouts of features, as it eliminates the need for feature flags in the code and redeploying for changes. The web app is easy to use, and I find the SDK easy to implement inside my code. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

It’s fine, no issues with it.

No ai or good documentation really Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! It's great to hear that gradual rollouts and the SDK have made your workflow so much easier. On the AI side, you may want to take a look at AgentControl, our newer solution for managing AI agents and LLM configurations in production without needing to redeploy, which you can read more about at the link below. We'd also welcome the chance to connect directly and point you toward documentation resources that better fit what you're looking for.

See how LaunchDarkly improved
Marc B.
MB
Marc B.
Mid-Market (51-1000 emp.)
"Easy-to-Use with a Clean Interface but Pricey as You Scale"
3.5/5
What do you like best about LaunchDarkly?

I find LaunchDarkly easy to use because the interface is clean and intuitive. Creating flags, setting up targeting rules, and rolling out changes to only some percentage of targets takes just a few clicks. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Pricing is one of the big pain points; it gets quite expensive as we scale up the number of seats. The experimentation and metrics features are useful but feel less mature than the core flagging product. Finally, the UI gets quite cluttered once there are a lot of flags, and cleaning up is quite manual. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with LaunchDarkly! We’re happy to know the clean, intuitive interface and easy rollout of flags are helping you run ML experiments efficiently. We also hear you on flag cleanup as usage scales. Teams often address this with stronger lifecycle practices and automation to reduce manual effort and keep flags manageable over time. I've shared some documentation below.

See how LaunchDarkly improved
Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Instant Kill Switch Control Without Redeploys—A Production Safety Net"
5/5
What do you like best about LaunchDarkly?

The best part is the immediate 'Kill Switch' capability. If a new feature causes a spike in errors or crashes a service, we can disable it in under 200ms without having to redeploy code or restart applications. It’s the ultimate safety net for our production environment. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

My main concern is the inherent dependency risk. Because our release process is so heavily reliant on LaunchDarkly, any latency or outage on their infrastructure can impact our ability to manage features in real-time. We saw this firsthand during a recent AWS outage; because LD’s flag evaluation was affected, it trickled down to our end users. It serves as a reminder that you have to be extremely intentional about your 'fallback' values in the code to ensure the app remains functional even if the flagging service is unreachable. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing such a thoughtful review! We’re so thrilled to hear that kill switches give your team the confidence to ship, even on a Friday afternoon, and helps reduce the risk of big bang releases. We also appreciate you calling out the importance of fallback values and dependency planning, as resilience is critical when feature management becomes such a core part of your release process.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Highly Granular Flags That Are Easy to Tailor"
5/5
What do you like best about LaunchDarkly?

I really appreciate the granularity of the flags and how easily you can tailor them to your exact needs. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes the UI feels a bit overwhelming, and it can take extra effort to navigate. It’s also not the easiest to replicate an environment exactly without using the CLI. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

We're so happy to know that LaunchDarkly’s granular flagging and reliable rollouts help you release confidently! We appreciate your candid input on making the UI easier to navigate. We’re also continuing to make environment replication and migration workflows smoother with capabilities like compare-and-copy settings and developer tooling.

See how LaunchDarkly improved
Mary R.
MR
Mary R.
"Streamlined Feature Management, Boosts Product Releases"
4.5/5
What do you like best about LaunchDarkly?

I like LaunchDarkly's easy-to-use interface. It took a minute to learn, but once you get the hang of it, it's easy. I appreciate having normal names for flags along with code-names, so our CRM can display which flags a customer is part of without it looking like code. I also like the segments feature because I can group customers into a segment and add them to feature flags, ensuring I've got them all. If needed, I can add a customer to the segment without having to edit a ton of different flags. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find it a bit annoying that when a new flag is created, we always have to name the true/false values. They used to be labeled enabled/disabled by default, so half our flags are one or the other. Also, when you turn it on, it's on for everyone by default. For our company, we usually do the opposite, so I'm always editing that right at the start to avoid accidentally turning it on for everyone. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for sharing your experience! We’re glad to hear that the interface, segments feature, and ability to use clear flag names are helping you streamline customer targeting and manage releases with confidence. We appreciate your feedback around default true/false naming and rollout behavior as well, and we’ll be sure to share that with our product team as we continue improving the flag creation experience.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Flexible Feature Flags with Easy Configuration"
5/5
What do you like best about LaunchDarkly?

I like the flexibility of being able to configure a feature flag with different rules. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

For now, nothing to complain about. I really like the way Launch Darky works, and how easily you can use it on both the backend and the frontend. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Love hearing this! We're glad the flexibility of configuring flag rules has made it easy to roll out features for internal users and tailor releases for specific customers across both backend and frontend. We appreciate your partnership and look forward to continuing to support your team.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Feature Flag Management with LaunchDarkly"
5/5
What do you like best about LaunchDarkly?

I think the UI of LaunchDarkly is just very clean, simple, and easy to use. Generally, it's really good. I love the targeting rules; you're able to just grab a random list of items from your DB or something, a bunch of IDs, and paste it in to create a new group yourself. Our LaunchDarkly is integrated with GitHub, so when we add flags to GitHub, it automatically creates them in LaunchDarkly. Overall, I've been very happy with LaunchDarkly. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes in LaunchDarkly it's not clear which context keys I should be using (this is moreso of an issue with our management rather than the product) BUT it would be nice to have these auto generated based on which contexts are currently being provided to the flag in evaluations instead of some master list of context keys. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for sharing your experience with us! We’re happy to hear that the clean UI, flexible targeting rules, and GitHub integration are making it really easy for you to create and manage flags while rolling out features gradually with confidence. We appreciate your feedback on context keys as well, and we’ll be sure to share that suggestion with our product team.